Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 1K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

convergys india services

Compare

based on 292 Reviews

Filter reviews by

convergys india services Senior Customer Care Officer Gurgaon / Gurugram Reviews

based on 5 reviews

Updated 6 Oct, 2023

Overall Rating

1.5/5

How AmbitionBox ratings work?

Category Ratings

2.4

Salary

2.4

Skill development

2.3

Work-life balance

2.1

Work satisfaction

1.6

Company culture

1.4

Job security

1.4

Promotions

5 reviews found

Sort by: Popular

Senior Customer Care Officer in Gurgaon / Gurugram

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

5.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Oct 2023

Likes

Liked associated L&D activities, however, it always missed the vision and purpose of such activities. Wish it offered me something better to workupon backt then.

Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Opportunities

Salary - Poor
Promotions - Poor

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Senior Customer Care Officer in Gurgaon / Gurugram

AT&T Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 06 Aug 2018

Likes

Nothing but one of the terrible company I ever worked with.

Dislikes

Work Environment and the Management are very poor. You can't servive, they will suck your blood.

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Hectic and Boring....

Work timings: Strict Timings

Senior Customer Care Officer in Gurgaon / Gurugram

Comcast Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Feb 2022

Likes

Overall awesome experience

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Work Details

Nice

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Care Officer in Gurgaon / Gurugram

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 23 Jan 2020

Likes

job security

Salary - Good
Skill development - Good
Job security - Good
Company culture - Excellent

Dislikes

dont get rewarded for what you have performed for

Promotions - Bad
Work satisfaction - Bad
Work-life balance - Poor

Work Details

customer support

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Care Officer in Gurgaon / Gurugram

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Oct 2018

Likes

NA

Salary - Excellent
Skill development - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

NA

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Return to all reviews

Top trending discussions

View All

Interview Tips & Stories

Disappointing Interview Experience with D.E. Shaw

I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.

Got a question about convergys india services?

Ask anonymously on communities.

Claim your company page and respond to reviews as an employer.

Tell us how to improve this page.

convergys india services Gurgaon / Gurugram Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 convergys india services reviews submitted by convergys india services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if convergys india services is the right company for ...Read more

Home >
Reviews >
convergys india services Reviews >
convergys india services Senior Customer Care Officer Gurgaon / Gurugram Reviews

Working Days for convergys india services Senior Customer Care Officer Gurgaon / Gurugram

based on 5 reviews

Rotational Shift

75%

Monday to Friday

25%

Work Timings for convergys india services Senior Customer Care Officer Gurgaon / Gurugram

based on 5 reviews

Flexible timing

Strict (5.30pm - 3am)

Strict (2.30am - 12.30am)

50%

25%

25%

Shift Timings for convergys india services Senior Customer Care Officer Gurgaon / Gurugram

based on 5 reviews

Night shift

100%

Business Travel for convergys india services Senior Customer Care Officer Gurgaon / Gurugram

based on 5 reviews

No travel

75%

Within city

25%

Accenture

3.9

Compare

IBM

4.0

Compare

TCS

3.7

Compare

Wipro

3.7

Compare

Popular Calculators

Are you paid fairly?

Monthly In-hand Salary Calculator

Gratuity Calculator

Salary Hike Calculator

Rate your company