convergys india services Customer Care ExecutiveGurgaon / Gurugram Reviews
based on 4 reviews
Updated 9 Jan, 2022
Overall Rating
5.0/5
How AmbitionBox ratings work?
Category Ratings
5.0
Company culture
5.0
Job Security
5.0
Work-Life balance
5.0
Skill development
4.0
Promotions/Appraisal
4.0
Work Satisfaction
3.0
Salary & Benefits
convergys india services is rated
5.0 out of 5 stars on
AmbitionBox, based on 4 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
convergys india services is rated
5.0 out of 5 stars on
AmbitionBox, based on 4 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
4 reviews found
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Popular
Customer Care Executive in
Gurgaon / Gurugram
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 09 Jan 2022
Likes
Working in Convergys which is now called Concentrix,gave me job security.My job was secure because I performed on parameters of accuracy ,durancy and good communication skills.Thanks.from Ritu Soni.
Dislikes
I disliked accepting calls from home ,working at Convergys.
It disrupted my work-life balance.
Work Details
It was average.As a Customer care executive,I was given good ambience.I was given a system to work on.I was provided with the process manager ,and the Team Leader for good guidance,and help.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Gurgaon / Gurugram
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Apr 2021
Likes
The overall experience has been amazing. People are really helpful and do understand that home is also as important as work. The only issue can be the salary. There can be lot of deductions which we don't expect. And sometimes the work load get over the head.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Gurgaon / Gurugram
Capital One Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Apr 2021
Likes
Awesome
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Care Executive in
Gurgaon / Gurugram
CSR & Sustainability Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 06 Oct 2020
Likes
No work pressure
Learnt to be straightforward, Friendly, dynamic, refreshing and honest.
Dislikes
Nothing specific, worklife at convergys made me feel splendid
Work Details
Was able to juggle smoothly between worklife and home.