convergys india services Tech Support Associate Reviews
Updated 12 Aug, 2017
Overall Rating
3.5/5
based on 2
reviews
Rating distribution
Category Ratings
3.5
Skill development
3.5
Promotions
3.0
Company culture
3.0
Job security
3.0
Work-life balance
3.0
Work satisfaction
2.0
Salary
convergys india services is rated
3.5 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfa
...
Read more
convergys india services is rated
3.5 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
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Popular
Tech Support Associate in
Gurgaon / Gurugram
Comcast Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
2.0
Skill development
3.0
Job security
2.0
Promotions
1.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 12 Aug 2017
Likes
Nothing. Horrible experience I did not find anything good about Convergys
Our appraisal for this fiscal yr was. 3% rs. 500 pathetic .... Last yr no appraisal and HR AND MANAGER GIVES YOU SUCH AN IDIOTIC ANSWRR which you can't digest ...your life will become hell ....auwful working environment ...
If u wana go all at ur risk...
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Lead Operator in
Hyderabad / Secunderabad
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
5.0
Skill development
4.0
Job security
2.0
Promotions
2.0
Work satisfaction
5.0
Company culture
2.0
Work-life balance
posted on 13 Sep 2024
Likes
Nothing as such except environment
Skill development - Excellent
Job security - Good
Company culture - Excellent
Dislikes
Recruitment is done on basis of our salary only not perks, so requesting candidates to confirm perks first as some PROCESS might you less than your previous CTC INCLUDING PERKS
Salary - Poor
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Sr. Representative Operations in
New Delhi
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 30 Apr 2024
Likes
Everything
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing was wrong in company
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Sr. Representative Operations in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
1.0
Skill development
3.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 05 May 2023
Likes
More work pressure, didn’t focus on skillset and No opportunities.
Dislikes
Management and higher level do not focus on the ground team . No proper management, seems like an animal is running organisation and passing orders
Salary - Bad
Skill development - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work policy:
Can ask anytime to come office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Gurgaon / Gurugram (working remotely)
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 28 Apr 2024
Likes
Everything is good
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Office timings
Senior Technical Advisor in
Gurgaon / Gurugram
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 21 Mar 2023
Likes
Stability
Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Promotion is not up to the mark. Need to wait for longer time for promotion.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Associate in
Gurgaon / Gurugram
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 13 Oct 2023
Likes
Nothing to like as such
Dislikes
Lack of Communication
Unfair pay
Favoritism
Overworked
Under appreciation
Micromanagement
Incompetence managers
No opportunity for advancement
Overbearing Client /Boss
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Representative in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
4.0
Skill development
5.0
Job security
2.0
Promotions
5.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 25 Mar 2023
Likes
Salary on time
Salary - Excellent
Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Dislikes
Timings, work life balance
Promotions - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Lead Operator in
Pune
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 09 Mar 2023
Likes
Work culture
Easy promotions
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Management
Leave policy
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Associate in
New Delhi
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 20 Oct 2023
Likes
Great place to work
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No meals
Work Details
Work policy:
Ur
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Lead Operator in
Pune
Full Time
·
Conceiger Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 27 Jun 2022
Likes
Good salary but hike is less
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Growth is slow
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Other convergys india services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Technical Lead in
Pune
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 28 Nov 2024
Likes
Great place to build career and learn new technologies
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Attrition is high as they never try to retain any good employee leading to all skilled Engineers moving out overtime.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Advisor Consultant in
Thane
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
4.0
Skill development
3.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 18 Sep 2023
Likes
Good infrastructure, the company's policy are employee centric but take everything in written and every action must be documented or else in every situation you'll face issue.
Salary - Good
Skill development - Good
Dislikes
The people working here are themselves not sure about the exact policy and when the time comes they pull out themselves save themselves from getting punished and you have to face the loss. Never trust spoken words take every word in written or document it. Nobody is trustworthy. Not even the HR department or people solution centre they're all houx.
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
IT Lead in
Bangalore / Bengaluru
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
4.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 30 Oct 2024
Likes
It's good to kick start our journey in corporate with
Job security - Good
Dislikes
No work life balance due to 24*7 work culture
No off on Indian festival and you will get comp of for Diwali Holi that makes no sense
Appraisal as usual 5-7 %
Skill development - Poor
Promotions - Poor
Work-life balance - Poor
Senior Technical Support in
Bangalore / Bengaluru
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 01 Jan 2025
Likes
Overall a good company to work with.
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
There is nothing to be disappointed .
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Team Lead Operations in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 22 Feb 2024
Likes
Job security is better in compare of peer companies.
Skill development - Good
Job security - Good
Work-life balance - Good
Dislikes
Poor salary is an area of concern.
Salary - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Technical Support Engineer in
Pune
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 17 Sep 2024
Likes
Nothing . Very bad experience with bad
Dislikes
Nothing good very bad working culture and experience
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Real Time Management Associate in
Bangalore / Bengaluru
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Salary
3.0
Skill development
5.0
Job security
1.0
Promotions
1.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 06 May 2024
Likes
Stable environment, timely salaries.
Job security - Excellent
Dislikes
Low salaries. Very slow promotion process
Salary - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead Operations in
Thane
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
2.0
Skill development
3.0
Job security
1.0
Promotions
2.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 30 Sep 2024
Likes
Stability
Dislikes
Partiality
Lack of appreciation
No motivation
Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Technical Support Associate 2 in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 27 Oct 2023
Likes
Salary Slip Training Microsoft Associate
Dislikes
Facilities Cab Airconditioner Computer Apple Training
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People also ask about convergys india services's Tech Support Associates
How is convergys india services to work for?
convergys india services is rated 3.5 out of 5, based on 2 reviews by employees on AmbitionBox.
convergys india services is known for Skill development which is rated at the top and given a rating of 3.5. However, Salary is rated the lowest at 2.0 and can be improved. To know first hand how it is like to work at convergys india services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at convergys india services?
According to AmbitionBox ratings, convergys india services employees rate its salary and benefits as 2.0 out of 5. You can know more about convergys india services Salaries at AmbitionBox
How is the work culture at convergys india services?
Work culture is rated 3.0 at convergys india services by 2 employees. While job security is rated 3.0 and work-life balance is rated 3.0 at convergys india services. Read detailed reviews by employees of convergys india services on AmbitionBox.