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3.8

based on 24.9k Reviews

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Concentrix Corporation Senior Customer Service Representative Reviews

based on 180 reviews
Updated 19 Dec, 2024

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

4.0

Job Security

3.8

Company culture

3.6

Work-Life balance

3.6

Skill development

3.4

Work Satisfaction

3.2

Salary & Benefits

2.9

Promotions/Appraisal

Top Mentions in Concentrix Corporation Senior Customer Service Representative Reviews

180 reviews found

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What people are saying about Concentrix Corporation

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a senior manager
1w
Want to switch to MNC...need help
Hi, need help.currently I am employed with Axis Bank. I am an ex Citibanker. I am not liking the axis Bank culture at all..kindly advise how to switch from a bank to MNC companies...I don't have contacts and want to make my career in MNC company. Current package is 14.4 additionally bonus and all contributes to overall package to 17.3. Can anybody help me getting a job in company like Genpact, concentrix etc.
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Top Concentrix Corporation Senior Customer Service Representative Interview Questions

asked in Senior Customer Service Representative interview
Q1. What is bsod, Troubleshooting, No Boot,No Post issues??
View answer (1)
asked in Senior Customer Service Representative interview
Q2. What is customer service?
View answer (1)
asked in Senior Customer Service Representative interview
Q3. What is chat concurrency
View answer (1)
asked in Senior Customer Service Representative interview
Q4. experience of the candidate
View answer (1)
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More about working at Concentrix Corporation
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#4 Best Mega Company - 2021

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People also ask about Concentrix Corporation's Senior Customer Service Representatives

Is Concentrix Corporation a good place to work for Senior Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 180 employee reviews, it's clear that most senior customer service representatives have an average experience working at Concentrix Corporation. Job Security holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about job security and career growth on AmbitionBox.
Does Concentrix Corporation pay their Senior Customer Service Representatives well?
According to AmbitionBox reviews, Concentrix Corporation senior customer service representatives rate their salary and benefits at 3.2 out of 5, based on 180 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Concentrix Corporation's senior customer service representatives salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation for senior customer service representatives, click here.
How is the work culture at Concentrix Corporation for Senior Customer Service Representatives?
Work culture at Concentrix Corporation for senior customer service representatives is rated 3.8 out of 5 by 180 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Concentrix Corporation for senior customer service representatives, click here.
How is the job security at Concentrix Corporation for Senior Customer Service Representatives?
Based on 180 reviews on AmbitionBox, Concentrix Corporation's senior customer service representatives rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Concentrix Corporation, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Concentrix Corporation for senior customer service representatives, click here.

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Concentrix Corporation Senior Customer Service Representative Reviews by Locations

Concentrix Corporation Reviews by Designations

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AmbitionBox has 180 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you.... 72% of employees reported the working days at Concentrix Corporation as Rotational Shift. 66% employees reported the work timings at Concentrix Corporation as Flexible timing. Read more

Gender Based Ratings for Concentrix Corporation Senior Customer Service Representative

based on 171 reviews
3.7
Rated by 59 Women

Rated 3.8 for Company Culture and 3.8 for Job Security

women
3.7
Rated by 112 Men

Rated 4.1 for Job Security and 3.7 for Company Culture

men

Working Days for Concentrix Corporation Senior Customer Service Representative

based on 180 reviews
Rotational Shift
72%
Monday to Saturday
14%
Monday to Friday
11%
Other
2%
Alternate Saturday off
1%

Work Timings for Concentrix Corporation Senior Customer Service Representative

based on 180 reviews
Flexible timing
Strict (6.30pm - 4am)
Strict (9am - 7pm)
66%
4%
3%
27% employees reported other strict timings

Shift Timings for Concentrix Corporation Senior Customer Service Representative

based on 180 reviews
Day shift
Night shift
62%
38%

Business Travel for Concentrix Corporation Senior Customer Service Representative

based on 180 reviews
No travel
76%
Within city
22%
Within country
2%
Concentrix Corporation Senior Customer Service Representative Salary
based on 985 salaries
₹1.4 L/yr - ₹6 L/yr
At par with the average Senior Customer Service Representative Salary in India
View more details
Employee Benefits for Concentrix Corporation Senior Customer Service Representative
cab
Office cab/shuttle
20 total responses
onsite
International/On-site exposure
2 total responses
freemeal
Free meal
2 total responses
healthInsurance
Health insurance
17 total responses
+5 more benefits
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