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3.8

based on 25.4k Reviews

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Concentrix Corporation Senior Customer Service Representative Reviews

based on 183 reviews
Updated 15 Jan, 2025

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

4.0

Job Security

3.8

Company culture

3.6

Work-Life balance

3.6

Skill development

3.4

Work Satisfaction

3.2

Salary & Benefits

3.0

Promotions/Appraisal

Top Mentions in Concentrix Corporation Senior Customer Service Representative Reviews

183 reviews found

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Top Concentrix Corporation Senior Customer Service Representative Interview Questions

Q1. What is bsod, Troubleshooting, No Boot,No Post issues??
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People also ask about Concentrix Corporation's Senior Customer Service Representatives

Is Concentrix Corporation a good place to work for Senior Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 183 employee reviews, it's clear that most senior customer service representatives have an average experience working at Concentrix Corporation. Job Security holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about job security and career growth on AmbitionBox.
Does Concentrix Corporation pay their Senior Customer Service Representatives well?
According to AmbitionBox reviews, Concentrix Corporation senior customer service representatives rate their salary and benefits at 3.2 out of 5, based on 183 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Concentrix Corporation's senior customer service representatives salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation for senior customer service representatives, click here.
How is the work culture at Concentrix Corporation for Senior Customer Service Representatives?
Work culture at Concentrix Corporation for senior customer service representatives is rated 3.8 out of 5 by 183 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Concentrix Corporation for senior customer service representatives, click here.
How is the job security at Concentrix Corporation for Senior Customer Service Representatives?
Based on 183 reviews on AmbitionBox, Concentrix Corporation's senior customer service representatives rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Concentrix Corporation, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Concentrix Corporation for senior customer service representatives, click here.
Is work from home available to Senior Customer Service Representatives at Concentrix Corporation?
According to AmbitionBox, 9% of Concentrix Corporation's senior customer service representatives work from home permanently, 73% work from the office, and 18% follow a hybrid model, based on 11 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Concentrix Corporation for senior customer service representatives, click here.

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Work Policy for Concentrix Corporation Senior Customer Service Representative

i
Workplace policy may vary based on Department, Designation and Location.

based on 11 reviews in last 6 months

Work from office

Work from office

73%
Hybrid

Hybrid

18%

Other hybrid work policies

18%

Permanent work from home

Permanent work from home

9%

Gender Based Ratings for Concentrix Corporation Senior Customer Service Representative

based on 174 reviews
3.6
Rated by 60 Women

Rated 3.8 for Company Culture and 3.7 for Job Security

women
3.7
Rated by 114 Men

Rated 4.1 for Job Security and 3.7 for Company Culture

men

Working Days for Concentrix Corporation Senior Customer Service Representative

based on 183 reviews
Rotational Shift
72%
Monday to Saturday
14%
Monday to Friday
11%
Other
2%
Alternate Saturday off
1%

Work Timings for Concentrix Corporation Senior Customer Service Representative

based on 183 reviews
Flexible timing
Strict (6.30pm - 4am)
Strict (9am - 7pm)
66%
4%
3%
27% employees reported other strict timings

Shift Timings for Concentrix Corporation Senior Customer Service Representative

based on 183 reviews
Day shift
Night shift
62%
38%

Business Travel for Concentrix Corporation Senior Customer Service Representative

based on 183 reviews
No travel
76%
Within city
22%
Within country
2%
Concentrix Corporation Senior Customer Service Representative Salary
based on 981 salaries
â‚ą1.4 L/yr - â‚ą5.7 L/yr
At par with the average Senior Customer Service Representative Salary in India
View more details
cab
Office cab/shuttle
20 total responses
onsite
International/On-site exposure
2 total responses
freemeal
Free meal
2 total responses
healthInsurance
Health insurance
17 total responses
+5 more benefits
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