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Concentrix Corporation

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3.8

based on 26.6k Reviews

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Concentrix Corporation Senior Customer Service Representative New Delhi Reviews

Updated 21 Feb, 2025

Overall Rating

4.0/5

based on 7 reviews

Rating distribution

4 (57.1%)

1 (14.3%)

0 (0%)

1 (14.3%)

Category Ratings

4.5

Job security

4.0

Work satisfaction

3.9

Work-life balance

3.8

Company culture

3.6

Skill development

3.4

Salary

3.4

Promotions

What employees say about Concentrix Corporation?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

75% employees reported

Flexible timing

75% employees reported

Within city

75% employees reported

View more detailed insights

Gender based rating

4.5

Rated by Women

3 reviews

3.7

Rated by Men

4 reviews

Concentrix Corporation is rated 4.0 out of 5 stars on AmbitionBox, based on 7 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction ... Read more

Concentrix Corporation is rated 4.0 out of 5 stars on AmbitionBox, based on 7 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

7 reviews found

Sort by: Popular

Senior Customer Service Representative in New Delhi

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 21 Feb 2025

Likes

Job security - Good
Work satisfaction - Good
Company culture - Good

Overall Rating

Average

Senior Customer Service Representative in New Delhi

Full Time

Occupational Health & Safety Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Jan 2025

Likes

100 % job security

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary increment

Senior Customer Service Representative in New Delhi

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 05 Feb 2024

Likes

You can join as a fresher and it is good opportunity for them.

Skill development - Good
Job security - Good
Work-life balance - Good

Dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Top Concentrix Corporation Senior Customer Service Representative Interview Questions

asked in Senior Customer Service Representative interview

Q1. What is bsod, Troubleshooting, No Boot,No Post issues??

View answer (1)

asked in Senior Customer Service Representative interview

Q2. What is customer service?

View answer (1)

asked in Senior Customer Service Representative interview

Q3. What is chat concurrency

View answer (1)

asked in Senior Customer Service Representative interview

Q4. experience of the candidate

View answer (1)

Senior Customer Service Representative in New Delhi

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 15 Oct 2023

Likes

Company environment is good however shift hour is too long.

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

There is nothing to dislike.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Representative in New Delhi

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 05 Oct 2023

Likes

Job security is the only good thing here

Job security - Good

Dislikes

Cafeteria is very unhygienic and food is the worst

Skill development - Poor
Promotions - Poor
Company culture - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Read Concentrix Corporation Reviews based on similar designations

3.7

Customer Service Executive

(40)

3.5

Customer Support Executive

(34)

3.5

Customer Service Representative

(28)

3.9

Team Lead

(21)

3.9

Customer Care Executive

(21)

Senior Customer Service Representative in New Delhi

Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Apr 2022

Likes

Work environment staff

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as such

Work Details

Fine

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Representative in New Delhi

Full Time

Non Voice Department

1.0

posted on 21 Dec 2023

Overall Rating

Bad

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I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

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More about working at Concentrix Corporation

#4 Best Mega Company - 2021

HQ - Fremont, California, United States (USA)
BPO
50k-1 Lakh Employees (India)
Public
Non-Profit
Recruitment
Software Product

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Concentrix Corporation Senior Customer Service Representative Reviews by Locations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you. ... 75% of employees reported the working days at Concentrix Corporation as Rotational Shift. 75% employees reported the work timings at Concentrix Corporation as Flexible timing. Read more