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Engaged Employer

Concentrix Corporation

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3.8

based on 26.5k Reviews

Video summary

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Concentrix Corporation Senior Customer Service Representative Mumbai Reviews

Updated 16 Dec, 2024

Overall Rating

1.8/5

based on 5 reviews

Rating distribution

0 (0%)

1 (20.0%)

2 (40.0%)

0 (0%)

2 (40.0%)

Category Ratings

2.4

Skill development

1.8

Job security

1.8

Promotions

1.8

Work satisfaction

1.7

Company culture

1.7

Salary

1.7

Work-life balance

What employees say about Concentrix Corporation?

Insights from employee reviews on AmbitionBox

Gender based rating

3.0

Rated by Women

1 reviews

1.7

Rated by Men

4 reviews

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5 reviews found

Sort by: Popular

Senior Customer Service Representative in Mumbai

Full Time

Customer Success, Service & Operations - Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 Dec 2024

Likes

The toxic culture in the chase process

Dislikes

Won't put a decent water cooler . No breaks or paid leaves can be encashed. The bald manager is a slave trader

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Senior Customer Service Representative in Mumbai

General Insurance Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 26 Jun 2022

Likes

Need to work on Salary and groth Structure

Work Details

Normal

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Representative in Mumbai

Advisor Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 12 Feb 2019

Likes

Too much politics.

Dislikes

Politics, no work hygiene, partiality

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Boring

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Representative in Mumbai

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 Sep 2020

Likes

Enviorment ,Growth

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

6 days working

Work Details

Good

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Senior Customer Service Representative in Mumbai

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 19 Dec 2023

Likes

Nothing

Dislikes

Management, especially HR

Salary - Bad
Promotions - Poor
Work-life balance - Poor

Return to all reviews

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Career Advice

a procurement specialist

Am I on right path?

Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks. My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K. With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes. Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?

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Concentrix Corporation Senior Customer Service Representative Reviews by Locations

Concentrix Corporation Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you. ...Read more