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Engaged Employer

Concentrix Corporation

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3.8

based on 26.6k Reviews

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Concentrix Corporation Senior Customer Service Representative Hyderabad / Secunderabad Reviews

Updated 29 Oct, 2024

Overall Rating

2.4/5

based on 8 reviews

Rating distribution

1 (12.5%)

3 (37.5%)

2 (25.0%)

1 (12.5%)

Category Ratings

3.2

Job security

3.1

Work-life balance

2.8

Company culture

2.7

Skill development

2.0

Work satisfaction

1.6

Salary

1.1

Promotions

What employees say about Concentrix Corporation?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

43% employees reported

Strict (6.30pm - 3.30am)

29% employees reported

No travel

60% employees reported

View more detailed insights

Gender based rating

2.6

Rated by Women

2 reviews

2.0

Rated by Men

6 reviews

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

8 reviews found

Sort by: Popular

Senior Customer Service Representative in Hyderabad / Secunderabad

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

5.0

Job security

1.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 29 Oct 2024

Likes

Colleagues, Job Security.

Job security - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Salary, No career growth

Salary - Bad
Promotions - Bad

Senior Customer Service Representative in Hyderabad / Secunderabad

Full Time

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 05 Aug 2023

Likes

Nothing

Dislikes

No promotions for senior admins

Salary - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Representative in Hyderabad / Secunderabad

Full Time

Accounting & Taxation Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Jul 2023

Likes

Nothing to talk

Dislikes

Everything was miserable

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Representative in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 20 Oct 2023

Likes

Employee benefits

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Higher management not helpful

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Representative in Hyderabad / Secunderabad

Google Process Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

1.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Aug 2020

Likes

We are blessed working with Concentrix as we have job to work in this critical situation and the best part is we will get salaries on time.

Salary - Good
Job security - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I am totally disappointed with career growth as there is partiality.

Promotions - Bad

Work Details

Good

Work days: Monday to Friday (Strict Timings)

Senior Customer Service Representative in Hyderabad / Secunderabad

BPO Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 11 Dec 2019

Likes

Teammates and the team environment is the one which keeps you working there.

Skill development - Good

Dislikes

Prokarma pays very little salary to compare to job roles and responsibilities. The appraisal structure is very week & I have not seen such one in any organization.

Salary - Poor
Job security - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Senior Customer Service Representative in Hyderabad / Secunderabad

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 01 May 2019

Likes

It's like a pressure free work place

Salary - Excellent
Skill development - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing is there like dislike

Work Details

Exciting

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Concentrix Corporation.

Senior Customer Service Representative in Hyderabad / Secunderabad

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 16 May 2019

Likes

Skill development - Good

Dislikes

Job security

Salary - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

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Concentrix Corporation Senior Customer Service Representative Reviews by Locations

Concentrix Corporation Hyderabad / Secunderabad Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you. ...Read more