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Cogent E Services Customer Service Representative Reviews

Updated 13 Feb, 2025
Overall Rating
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3.3/5
based on 22 reviews

Rating distribution

Category Ratings

3.6

Work satisfaction

3.5

Job security

3.5

Work-life balance

3.3

Company culture

3.3

Salary

3.2

Skill development

2.9

Promotions

What employees say about Cogent E Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

58% employees reported

Flexible timing

Flexible timing

69% employees reported

Within city

Within city

41% employees reported

Gender based rating

3.2
female

Rated by Women

6 reviews

3.4
male

Rated by Men

13 reviews

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Top Mentions in Cogent E Services Customer Service Representative Reviews
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22 reviews found

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Read Cogent E Services Customer Service Representative Reviews based on locations

1.2
 Noida

 (5)

4.2
 Bangalore / Bengaluru

 (4)

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People also ask about Cogent E Services's Customer Service Representatives

Is Cogent E Services a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 22 employee reviews, it's clear that most customer service representatives have an average experience working at Cogent E Services. Work satisfaction holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 2.9.
Does Cogent E Services pay their Customer Service Representatives well?
According to AmbitionBox reviews, Cogent E Services customer service representatives rate their salary and benefits at 3.3 out of 5, based on 22 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Cogent E Services's customer service representatives salaries here and to read reviews specifically about salary and benefits at Cogent E Services for customer service representatives, click here .
How is the work culture at Cogent E Services for Customer Service Representatives?
Work culture at Cogent E Services for customer service representatives is rated 3.3 out of 5 by 22 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Cogent E Services for Customer Service Representatives?
Based on 22 reviews on AmbitionBox, Cogent E Services's customer service representatives rate job security at 3.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Cogent E Services.

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Cogent E Services Customer Service Representative Salary
based on 46 salaries
โ‚น1.2 L/yr - โ‚น4.5 L/yr
22% less than the average Customer Service Representative Salary in India
View more details
softskill
Job/Soft skill training
2 total responses
meal
Cafeteria
2 total responses
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
View All
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