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Capita Customer Service Executive Reviews

Updated 28 Jan, 2025
Overall Rating
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3.2/5
based on 131 reviews

Rating distribution

Category Ratings

3.2

Job security

3.1

Work-life balance

2.9

Skill development

2.8

Company culture

2.8

Salary

2.7

Work satisfaction

2.3

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What employees say about Capita?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

59% employees reported

Rotational Shift

Rotational Shift

46% employees reported

Flexible timing

Flexible timing

59% employees reported

No travel

No travel

75% employees reported

Gender based rating

3.8
female

Rated by Women

47 reviews

3.1
male

Rated by Men

74 reviews

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Top Mentions in Capita Customer Service Executive Reviews

131 reviews found

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People also ask about Capita's Customer Service Executives

How is Capita to work for?
Capita is rated 3.2 out of 5, based on 131 reviews by employees on AmbitionBox. Capita is known for Job security which is rated at the top and given a rating of 3.2. However, Career growth is rated the lowest at 2.3 and can be improved. To know first hand how it is like to work at Capita read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Capita?
According to AmbitionBox ratings, Capita employees rate its salary and benefits as 2.8 out of 5. You can know more about Capita Salaries at AmbitionBox
How is the work culture at Capita?
Work culture is rated 2.8 at Capita by 131 employees. While job security is rated 3.2 and work-life balance is rated 3.1 at Capita. Read detailed reviews by employees of Capita on AmbitionBox.
Is work from home available in Capita?
According to AmbitionBox, 11% Capita employees work from home permanently (based on 17 AmbitionBox reviews in last 6 months).

Tell us how to improve this page.

Capita Customer Service Executive Salary
based on 412 salaries
₹1.5 L/yr - ₹6.7 L/yr
40% more than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
13 total responses
healthInsurance
Health insurance
9 total responses
officeGym
Office gym
8 total responses
softskill
Job/Soft skill training
13 total responses
+2 more benefits
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