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KYC Department
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Annual hike will be 3 percentage
No flexible working
Work days: Alternate Saturday off (Strict Timings)
What people are saying about Capita
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Full Time
Investment Banking, Private Equity & VC Department
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Research analyst is my favourite
Nothing The point of typing words
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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It's very good organization.
NA
Work policy: Once in a month they call for a week
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Life Insurance Department
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Work flexible hours
Promotion based on internal job posting
Work policy: 5 days in a month
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
General Insurance Department
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Capita takes process from other companies, which is laid off by other companies such as Gallagher, Mercer, AIG because their employees can't handle that process for worklife balance. Usually with less TAT for. Example: 4 days TAT. You get work assigned by 2nd or 3rd day. It will go in QC and return on 4th day. You have to be logged in even if it comes at 12 am. Capita takes it as a challenge stressing their employees out to get the work done. If you stay far they will add compulsion to come to office and login back after shift going home as well. If Capita pays you 4.5 p.a. then work would be on level of paying 6.5....Read More
Everything
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Job Security. Employee friendly
None
Work policy: One week monthly from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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Non AC cabs at 1:30pm login Gallagher BNY are best
Not Employee centric work should be done even after shift ends have to log in without OT. Employee leaving far have to come office and have to stretch after reaching home. No default rating given after 1 Yr with reason you are not yet eligible even after clearing training after short span for incident and errors, Employee is in center surrounded by QC team, TL, Manager, QC operation manager and torture begins, even after explaining reason torture continues with qn why. Most IMPORTANT: Work is critical and payment should be atleast 45,000 per month. Then only join, because this company takes left-out work from other companies who doesn't want to keep that process because their employees find it difficult or their employees are unhappy with that process. Inshort work is with minimum SLA so we have to extend shift up to 11 hr...Read More
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Marketing Department
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Nothing a company owned by greedy person and run by greedy people they only know how to fill their pockets no care for employees and no care for customer. It's better to sit at home with job but don't apply for job at capitalvia fraud and worst company.
Before applying to this job just search about this company you will get all thus company value. They don't have any value and ask anybody workeyin this organisation he/she will tell you how bad this company is treating there employees. And the main thing if you ever worked in this fraud company them you can't tell this to anybody because you don't know from which part people will come and beat you. Seriously don't apply here....Read More
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Full Time
Marsh Department
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Best company to work.. management is open to talk
Nothing
Excellent
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Highly toxic management
Highly toxic management. I was made to work in 4 teams per day and if I resisted I was handed warning letter and harassed
Customer Service
Work days: Monday to Friday (Flexible Timings)
Full Time
General Insurance Department
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Only salary is good for some processes
Process has moved out of the company , but worst kind of people in the process , no managment at all in the process , no training provided for complex insurance processes. Very very bad managment of the process.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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There is nothing you would like about this company
Worst place to work, they have no ethics, they are diplomatic all the time they'll say something do something. Official job timing will be 9.15-6.15 but actually it will be 9.15- 8, 8:30. They don't care about you but about their sales, don't even about your health your problems. They lie about everything job job designation, salary, timings, package break everything. And your manager will insult you behave like you are worthless because you are not performing because they just care about results, your sales target not about your efforts you are making like daily 500-600 calls 3 hour calling, 11.5 hours working although they'll only pay for 9 hours at the end you are wrong in that place. I suggest you all don't go looking other job opportunity...Read More
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Nothing
Management. wrong people in management who don't have any clue how be professional, half of the staff do smoke up outside office which absolutely no one cares about. Late night shifts are worst as an female employee. No care for female employee and cannot talk to anyone in management, female manager shaniya and pooja were toxic andthey had no professionalism in them and no one was comfortable at all speaking to them about any problems as they would just make it worse. Worst company do not join....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Software Development Department
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So far, just the work from home policy.
Work culture is toxic. Don't expect good appraisal. No job security, as they keep selling their projects and forcing their employees to resign. Management is useless, idiotic and doesn't care about employees wellbeing. Nothing to learn, all projects are legacy, built upon technologies that are no longer used by other companies.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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A good work life balance. A great place to work if your not looking to grow financially or grow your career
Management suddenly decides to cancel yearly appraisal and bonuses for all companies across India. Rest all companies outside India get their appraisal and bonus as normal. Growth is very limited. Again reason being they will have to increase the salary and the company does not have the budget for it so they rather make work as a manager without making u one.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Pressure is less then other organisations.
I wont suggest anyone to work here there is no job security and no compensation when process is ramping down on top of that they will ask you to work for them another 2 months just to get your relieving and experience certificates.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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The company was very good till August 2024 but then the sales came in and everything was worst
Don't think to join this org it's useless they hire for customer service and then tell u to do sales or else resign just pathetic I had the best manager but he was removed from the org saying we don't have staffing 0 job security they would make u resign
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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There's nothing good to say about this cheapest company.
Worst place to work. Even though you work hard or play smart, management will only recognise or give the offer to it's chosen one (corporate chamcha). An employee completes 5 years and don't give a career growth to the deserving one. At time of induction, this company said, they do inhouse transfer of employees for career growth when candidate has the relevant studies done with certificate handy and when the employee finishes the studies and try to apply for the position, these people don't hire them internally but rather hire candidates from outside. TOTAL SHAME....Read More
Work days: Rotational Shift (Strict Timings)
Full Time
Software Development Department
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Company is genuinely nice and they really have some good peoples around and the majority part of the company is having good people who are genuinely ready to help you.
But some rotten ones make bad use of their position and really don't believe in work life balance. Completey because of one guy I don't want to continue here.
Full Time
Assessment / Advisory Department
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The employee oriented culture is absolutely amazing. I have never experienced such an employee welfare in all my previous companies.
Capita is not the best paymaster in the market which is a slight pushback.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Nothing to like about this company
Management is very poor not understanding what is their employees needs just work and go home the company don't care about what employees wants no proper managers there.All the upper management managers are having a very big ego also they always put us down because they are managers can do anything with their employees.Very shitt company to work.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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