IntouchCX E Support Officer Reviews

Likes

Work environment is hectic however it's good for a fresher. Cab facility is awesome and shift timings are flexible.

Dislikes

Pay is very less compare to other corporate companies.

Work Details

Easy but sometimes hectic.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good

Dislikes

No Freedom like any Culutural activities will not be there, No Time gap rest jn between work Except 30 mins break No Rest for employee 9 hrs Continues Work Expect 1st break 40 mins 2nd break 20 mins No more any Fun friday or Another Activities No Festival Celebrations No Bonus & nothing else

Likes

On time salary and got leaves whenever I applied and requested.

Dislikes

Looks alike mini pakistan because lot of muslims are there in the organisation and they' hate israel hahah. The operation manager and are from same organisation and promoted.So, they know only what Intouchcx rules are they don't know anything other than than that company don't implement anything new in the organisation. There is nothing to learn

Work Details

Work policy: If you are making good score you will get a work from home or else you can work from office it's upto you.

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The only thing I like about the company is on time salary credit and incentives used to get after sales

Dislikes

Always expect us to work harder and harder tirelessly like robot, usually demands us to keep working for hours out of office hours in the name of forces OT (over time) sometimes forgot to pay that as well and we have to keep reminding them the time and all when we have worked more than our login hours and they still behave like didn't heard, also strict attitude towards your own pending leaves which you cannot take even on serious times or your health is in serious condition that's very bad thing...Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

IntouchCX provides innovative customer service solutions to some of the biggest brands in the world. By investing in our people and technology, we deliver bar-setting customer care with a focus on culture and brand alignment. We're not your typical contact center.

Dislikes

Not enough professional development. Mismatch in work style and environment

Likes

One of the worst company I worked manager do not treat employees properly poor management work life balance is not at possible

Dislikes

Timings, no employee personal time and space, poor work culture and no ethics People are seen like slav**s in terms of work by higher authority

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

if you work correctly you will get timely promotions

Dislikes

very less pay, very struct and odd timings of shift. they fire you anytime as they wish

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Good company but for chat process there will be lot of pressure regarding target and average handling time

Dislikes

No

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.