Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Teleperformance Team. If you also belong to the team, you can get access from here

Teleperformance Verified Tick

Compare button icon Compare button icon Compare
3.9

based on 30.8k Reviews

Play video Play video Video summary

Filter interviews by

Teleperformance Ticketing Executive Interview Questions and Answers for Experienced

Updated 26 Jul 2022

Teleperformance Ticketing Executive Interview Experiences for Experienced

1 interview found

Ticketing Executive Interview Questions & Answers

user image

posted on 26 Jul 2022

Round 1 - One-on-one 

(1 Question)

  • Q1. Introduction , and profile desscusion. And check your comm.skilled
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. About GDS , iata , tc , mapping ,airline code , ticket re-issue refund , issue, void
    • Add your answer
Round 3 - Coding Test 

That was on zoom app on video call 2 and 3 members will there to check your skill

Interview Preparation Tips

Interview preparation tips for other job seekers - Just need to know your complete introduction and skilled and previous experience

Top trending discussions

View All
Career Growth
2w
a quality analyst
Looking for at least 7 lakhs per annum
Let me start with this. I have done a hotel management course and got placed at IGI airport as a Guest service officer (Front office) where I was getting just 17k per month and after 9 months i resigned. Then I got the opportunity at one of the BPO- ienergizer as an executive agent and my initial salary was 26k per month. I thought it was a good hike and i joined this bpo. Now it's been almost 5 years of experience and now I am a quality analyst where I am getting 40k per month. Now I am not satisfied with my job it's kinda boring. My interests are more into the finance sector and I don't know what should be the best path where I can get 12 lakhs per annum within 1-2 year. I am ready for anything like improving my skill set and all. I don't know how to approach other companies with my current skill set as there are some companies when they see that guy is working in the bpo sector they just reject my cv. PLEASE SUGGEST ME WHAT SHOULD BE BEST APPROACH FROM HERE.
Got a question about Teleperformance?
Ask anonymously on communities.

Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

HGS user image Anonymous

posted on 29 Aug 2020

Interview Questionnaire 

3 Questions

  • Q1. Tell something about yourself?
    • Add your answer
  • Q2. Your achievements that is relavent with the job role.
    • Add your answer
  • Q3. Why should we hire you?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident. that's it

Customer Care Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 28 Aug 2021

I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How you handle a angry customer
  • Ans. 

    I remain calm, listen to their concerns, apologize for the inconvenience, and offer a solution.

    • Remain calm and composed

    • Listen actively to their concerns

    • Apologize for the inconvenience caused

    • Offer a solution to resolve the issue

    • Ensure customer satisfaction

    • Follow up to ensure the issue is resolved

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Bee confident
Prepare well
Honesty answer only

Customer Care Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 31 Jan 2022

I applied via Recruitment Consultant and was interviewed before Jan 2021. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. 1. If the customer had two queries at the same time,how did you handle the 2 queries at the same time?
  • Ans. 

    I prioritize the queries based on urgency and importance, and handle them one at a time.

    • Assess the urgency and importance of each query

    • Address the more urgent and important query first

    • Communicate with the customer about the situation and provide an estimated time for addressing the second query

    • Ensure that both queries are resolved satisfactorily

    • Answered by AI
    View 8 more answers
  • Q2. When you are on call with a customer, what are the main things which you should keep in mind?
  • Ans. The things which we should keep in our mind are 1. That you should be very polite with the customer. 2 Don't give rude answers. 3. Be attentive on the call and listen to whatever the customer is talking about.
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - While giving interview don't hesitate to talk. I know some people are nervous while it's a normal video conference too. But don't worry about that. Be confident that you can crack the interview.

Customer Care Executive Interview Questions & Answers

Conneqt Business Solutions user image dayanand almaje

posted on 16 Jul 2017

Interview Preparation Tips

Round: Resume Shortlist
Experience: Jam round
Tips: Talk about the taypink


Round: Test
Experience: Jam round
Tips: Talk about the taypink

Total Questions: 15

Round: Test
Experience: Discation
Tips: Yes
Duration: 15 minutes

Customer Care Executive Interview Questions & Answers

Conneqt Business Solutions user image Amar Pal

posted on 19 Aug 2017

I appeared for an interview in Jan 2017.

Interview Preparation Tips

Round: Resume Shortlist
Experience: I passed first round by giving interview in english rapidly questiones
Tips: be confident

Round: Test
Duration: 30 minutes
Total Questions: 20

Skills: Communication

Customer Care Executive Interview Questions & Answers

Firstsource Solutions user image Anonymous

posted on 23 Jun 2021

I applied via Naukri.com and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction & work experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - GOOD

Customer Care Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 30 Mar 2020

I applied via Walk-in and was interviewed before Mar 2019. There were 7 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. They will test your patience main
    • Add your answer
  • Q2. Tell me about yourself
    • Add your answer
  • Q3. Jam, or GD
    • Add your answer
  • Q4. Test, typing test
    • Add your answer
  • Q5. English, hindi, languages
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If your perfect in languages and typing skills you can easily selected

Customer Care Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 9 Apr 2022

I applied via Walk-in and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Where do you see yourself in 5 years?
    • Add your answer
  • Q2. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Best company to start the career

Customer Care Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 23 Aug 2017

I appeared for an interview in Jul 2017.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about your self
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • I have 5 years of experience in customer care roles

    • I am skilled in resolving customer issues and providing exceptional service

    • I am empathetic and dedicated to helping customers with their needs

    • Answered by AI
    View 8 more answers

Interview Preparation Tips

Round: HR Interview
Experience: Introducing my self with family and qualification details

Skills: Communication
College Name: sheshadripuram first grade college
More about working at Teleperformance

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Ticketing Executive interview for experienced candidates?
Teleperformance interview process for experienced candidates usually has 3 rounds. The most common rounds in the Teleperformance interview process for experienced candidates are Coding Test, One-on-one Round and Technical.

Tell us how to improve this page.

Teleperformance Interviews By Designations

Interview Questions for Popular Designations

Interview Questions from Similar Companies

Concentrix Corporation Interview Questions
3.7
 • 1.7k Interviews
WNS Interview Questions
3.4
 • 1.1k Interviews
Infosys BPM Interview Questions
3.6
 • 971 Interviews
iEnergizer Interview Questions
4.6
 • 671 Interviews
Conneqt Business Solutions Interview Questions
3.6
 • 485 Interviews
Omega Healthcare Interview Questions
3.7
 • 458 Interviews
Firstsource Solutions Interview Questions
3.6
 • 308 Interviews
R1 RCM Interview Questions
3.9
 • 289 Interviews
HGS Interview Questions
3.8
 • 247 Interviews
IKS Health Interview Questions
3.6
 • 235 Interviews
View all

Fast track your campus placements

Rajasthan University Placement Questions
2 Interviews
Vellore Institute of Technology (VIT) Placement Questions
2 Interviews
Indian Institute of Technology (IIT), Bhuvaneshwar Placement Questions
2 Interviews
Jaipur National University, Jaipur Placement Questions
1 Interview
School of open learning (DU), Delhi Placement Questions
1 Interview
View all
Teleperformance Ticketing Executive Salary
based on 14 salaries
₹2.2 L/yr - ₹6.3 L/yr
30% more than the average Ticketing Executive Salary in India
View more details

Teleperformance Ticketing Executive Reviews and Ratings

based on 4 reviews

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

4.9

Promotions

5.0

Work satisfaction

Explore 4 Reviews and Ratings
Teleperformance Salaries in India
Customer Care Executive
6.4k salaries
unlock blur

₹0.9 L/yr - ₹7 L/yr

Customer Service Executive
6.3k salaries
unlock blur

₹0.8 L/yr - ₹6.5 L/yr

Customer Service Associate
5.4k salaries
unlock blur

₹0.9 L/yr - ₹6.2 L/yr

Team Lead
3.5k salaries
unlock blur

₹1.1 L/yr - ₹8 L/yr

Senior Customer Service Executive
2.9k salaries
unlock blur

₹1 L/yr - ₹5.5 L/yr

Explore more salaries
Compare Teleperformance with

Concentrix Corporation

3.7
Compare

iEnergizer

4.6
Compare

WNS

3.4
Compare

Infosys BPM

3.6
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview