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Teleperformance Costumer Support Interview Questions and Answers for Experienced

Updated 16 Mar 2025

Teleperformance Costumer Support Interview Experiences for Experienced

2 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

1. **Quantitative Aptitude:**
- Arithmetic (percentages, ratios, averages)
- Algebra (equations, inequalities)
- Geometry (shapes, area, volume)
- Data Interpretation (graphs, charts, tables)

2. **Logical Reasoning:**
- Pattern recognition
- Sequence and series
- Syllogisms
- Puzzles and arrangements

3. **Verbal Ability:**
- Reading comprehension
- Sentence correction
- Synonyms and antonyms
- Para jumbles

4. **Technical Skills (if applicable):**
- Specific to the job role (e.g., programming, finance, engineering principles)

#### Format
- **Question Type:** Multiple-choice questions (MCQs)
- **Sections:** Often divided into separate timed sections for each topic area

#### Scoring
- **Negative Marking:** Some tests may include negative marking for incorrect answers.
- **Adaptive Testing:** Some tests adjust the difficulty level based on the test-taker's performance.

#### Administration
- **Mode:** Online or paper-based
- **Proctoring:** May be invigilated live or through automated proctoring tools

#### Preparation Tips
- **Practice Tests:** Take practice tests to familiarize yourself with the format and question types.
- **Time Management:** Practice managing your time effectively during the test.
- **Review Fundamentals:** Brush up on basic math, logical reasoning, and grammar skills.

#### Customer Support
- **Availability:** Most testing companies provide customer support for technical issues and inquiries.
- **Contact Methods:** Support can typically be reached via email, phone, or live chat.
- **FAQ and Help Center:** Many providers offer an online FAQ and help center for common questions and troubleshooting.

By understanding these details, you can better prepare for an aptitude test and improve your chances of success.

Costumer Support Interview Questions & Answers

user image Nishita Chowdhary

posted on 16 Mar 2025

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. Tell about self
  • Q2. Tell me about your previous company

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company

Costumer Support Interview Questions Asked at Other Companies for Experienced

asked in Blinkit
Q1. how to manage hygene in inventory ?
asked in Blinkit
Q2. what is warehouse operation ?
asked in Blinkit
Q3. Any costomer quarry

Interview questions from similar companies

I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. There are lot of questions were asked and its depends on profile and your experience on the basis of experience questions were asked .

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep focusing on things work on communication and written skills .

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your previous job experience
  • Q2. How did u send your lockdown
  • Q3. Tell me about yourself

Team Lead Interview Questions & Answers

WNS user image Anonymous

posted on 20 May 2022

I applied via Newspaper Ad and was interviewed before May 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It depends on for which process have requirement of people. It could be Shipping and Logistics related and or health care department related and finance & account as well.

Round 3 - HR 

(1 Question)

  • Q1. General information and behavioral questions. They check how long you want to do job with company and sustainability in the job.
Round 4 - One-on-one 

(1 Question)

  • Q1. This is final round with process Management and may be hard if you didn't prepare.

Interview Preparation Tips

Topics to prepare for WNS Team Lead interview:
  • Basic knowledge of computer
  • MS Office
  • Excel
  • Typing 30 wpm
  • Communication Skills
Interview preparation tips for other job seekers - Please keep well prepared yourself before interview. Search results from Google about company details. Show up your long availability in this position.

I applied via LinkedIn and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. How to manage your team
  • Q2. How to control shrinkage and attrition and SLA
  • Ans. 

    To control shrinkage and attrition and SLA, focus on employee engagement, training, incentives, and process improvement.

    • Implement regular training programs to improve employee skills and knowledge

    • Offer incentives and rewards for meeting SLA targets and reducing shrinkage

    • Improve communication and feedback channels to increase employee engagement

    • Analyze and improve processes to reduce errors and delays

    • Provide opportuniti...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It's 3 rounds of interview

I appeared for an interview before Jun 2016.

Interview Questionnaire 

2 Questions

  • Q1. About my self?
  • Q2. They asked about ma work experiences n future planning

Interview Preparation Tips

Round: HR Interview
Experience: It was good .they just check my abilities and communication.and team handling

Round: Technical + HR Interview
Experience: I explained about ma work experiences and they like ma exposure.

Interview Questionnaire 

1 Question

  • Q1. TDS related questions

Interview Preparation Tips

Round: Test
Experience: Aptitude, reasoning, maths and English grammer

I applied via Referral and was interviewed before Jan 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Asked question on Accounting Standards
  • Q2. Need to be specific to Audit.

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to be SOx & Financial Audit

I applied via Walk-in and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Related to your profession

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident you will get job with satisfied salary

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Costumer Support interview for experienced candidates?
Teleperformance interview process for experienced candidates usually has 1 rounds. The most common rounds in the Teleperformance interview process for experienced candidates are Coding Test.
What are the top questions asked in Teleperformance Costumer Support interview for experienced candidates?

Some of the top questions asked at the Teleperformance Costumer Support interview for experienced candidates -

  1. Manager will ask you to write a paragraph on any topic of your choice so that t...read more
  2. Tell me about your previous comp...read more
  3. Education details Accomodation convien...read more

Tell us how to improve this page.

Teleperformance Costumer Support Interview Process for Experienced

based on 2 interviews

Interview experience

5
  
Excellent
View more

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Teleperformance Costumer Support Salary
based on 44 salaries
₹1.5 L/yr - ₹4.5 L/yr
At par with the average Costumer Support Salary in India
View more details

Teleperformance Costumer Support Reviews and Ratings

based on 23 reviews

3.9/5

Rating in categories

3.8

Skill development

3.8

Work-life balance

3.8

Salary

3.5

Job security

4.0

Company culture

3.2

Promotions

3.9

Work satisfaction

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