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I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.
Creating schedules involves assigning shifts to employees based on their availability and business needs.
Consider employee availability and preferences
Balance workload and coverage needs
Use scheduling software for efficiency
Communicate changes and updates effectively
Adjust schedules as needed based on feedback and performance
posted on 20 Feb 2023
I was interviewed in Aug 2022.
I use Moving Average and Weighted Average methods for forecasting.
Moving Average method involves calculating the average of past data points to predict future values.
Weighted Average method assigns different weights to past data points based on their importance in predicting future values.
Both methods require historical data and are useful in predicting trends and patterns.
For example, if I am forecasting call volume f...
Calculate FTE requirement based on call volume, AHT, occupancy, working days, and hours.
Use the formula: Calls*AHT/3600/Occupancy/(Working Days * working Hrs)
Substitute the given values into the formula
Resulting value is the FTE requirement
posted on 19 Nov 2024
I applied via Referral and was interviewed in Oct 2024. There were 2 interview rounds.
To reduce attrition, focus on employee engagement, career development, work-life balance, and effective communication.
Improve communication between management and employees
Provide opportunities for career growth and development
Offer work-life balance initiatives such as flexible schedules or remote work options
Create a positive work environment that promotes employee engagement and satisfaction
Shrinkage can be controlled by implementing strict inventory management practices.
Implementing regular inventory audits to track discrepancies
Training employees on proper handling and storage of products
Utilizing security measures such as surveillance cameras and security tags
Analyzing sales data to identify patterns of shrinkage
Implementing a system for reporting and investigating any suspected theft or loss
Improving communication involves active listening, clear messaging, feedback, and utilizing various channels.
Encourage active listening to ensure understanding
Provide clear and concise messages to avoid confusion
Offer feedback regularly to address any issues or concerns
Utilize various communication channels such as emails, meetings, and instant messaging
Implement communication training for team members
To reduce error count, implement standardized processes, provide training, conduct regular audits, and encourage open communication.
Implement standardized processes to ensure consistency and reduce human error
Provide training to employees to improve skills and knowledge
Conduct regular audits to identify and address potential errors
Encourage open communication to allow team members to discuss and resolve issues
Utilize t
posted on 17 Oct 2024
I applied via Walk-in and was interviewed in Sep 2024. There were 2 interview rounds.
Team Lead Operations is responsible for overseeing daily operations, managing team members, and ensuring efficiency and productivity.
Responsible for overseeing daily operations and ensuring smooth workflow
Managing and leading a team of employees
Setting goals and targets for the team
Monitoring performance and providing feedback
Implementing strategies to improve efficiency and productivity
Handling escalated issues and re...
Prefer some aptitude test
I applied via Job Portal
I applied via Approached by Company and was interviewed in Nov 2023. There was 1 interview round.
Accounting entries for invoice booking, accrual, prepayment, and depreciation.
Invoice booking: Debit accounts payable, credit expense or asset account.
Accrual: Debit expense or asset account, credit accrual account.
Prepayment: Debit prepayment account, credit cash or accounts payable.
Depreciation: Debit depreciation expense, credit accumulated depreciation.
Excel formulas to club two cell values and limitations of VLOOKUP formula.
To combine two cell values in Excel, you can use the CONCATENATE function or the ampersand (&) operator.
Example: =CONCATENATE(A1, B1) or =A1&B1
VLOOKUP is a powerful Excel function used to search for a value in a table and return a corresponding value from another column.
Limitations of VLOOKUP include: it only searches in the leftmost column of th...
I was interviewed in May 2024.
I applied via Referral and was interviewed before Nov 2023. There was 1 interview round.
I applied via Referral and was interviewed in Oct 2022. There were 3 interview rounds.
Question framed on Maths And Health Insurance. Regarding Proc codes
posted on 6 Dec 2024
I applied via Referral and was interviewed before Dec 2023. There were 3 interview rounds.
Easy and comfortable test
Discussion about salary
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