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Tech Mahindra Non Voice Customer Care Executive Interview Questions and Answers for Freshers
Tech Mahindra Non Voice Customer Care Executive Interview Experiences for Freshers
2 interviews found
Anonymous
Selected
I applied via Company Website and was interviewed in Jul 2024. There were 3 interview rounds.
Ideas sharing communication skills Improved
Ideas sharing understand the different type of people mindset
(6 Questions)
- Q1. About ur self and family background
- Q2. What is my job role
- Q3. What is my salary
- Q4. Job role and designation
- Q5. This work is conforatable or not
- Q6. Are u interested for working in this company
- Ans.
Yes, I am interested in working in this company.
I am excited about the opportunity to work in a customer care role.
I believe my skills and experience align well with the requirements of the position.
I am eager to contribute to the success of the company.
I am looking forward to being a part of a dynamic team and learning new things.
I applied via Naukri.com and was interviewed in Jan 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about your self
- Ans. Good afternoon sir First of all thank you for giving this opportunity to introduce myself .my name is Uday kumar from gannavaram prakash district.currently I am studying 3rd b.com computers . New coming to my family 3 numbers my father my mother was deid and my brother
- Q2. Do work others side and night shift?
(5 Questions)
- Q1. How can you about salary?
- Q2. Do you work any time?
- Q3. Tell me about e-commerce?
- Ans.
E-commerce refers to the buying and selling of goods and services over the internet.
E-commerce allows businesses to reach a global audience and operate 24/7.
Customers can browse and purchase products online, making it convenient and time-saving.
Popular e-commerce platforms include Amazon, eBay, and Alibaba.
Payment methods in e-commerce include credit/debit cards, digital wallets, and online banking.
E-commerce also incl...
- Q4. What is online shopping?
- Ans.
Online shopping is the process of purchasing goods or services over the internet.
Online shopping allows customers to browse and buy products or services from the comfort of their own homes.
Customers can compare prices, read reviews, and make purchases with just a few clicks.
Popular online shopping platforms include Amazon, eBay, and Alibaba.
Online shopping offers convenience, a wide range of options, and often lower pr...
- Q5. What is your short term goal?
- Ans. My short term goal is to get job too reputation company like you.
Interview Preparation Tips
- Coding
- Core Java
Interview questions from similar companies
I applied via Walk-in
Interview Questionnaire
1 Question
- Q1. The interview for vcs job in direct or online interview and what benefit for you to did this work for amazon?
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Aug 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me about yourself
- Q2. Choose a topic and speak accordingly for atleast 2 minutes
- Ans.
The importance of effective communication in customer service
Effective communication builds trust and rapport with customers
It helps in understanding customer needs and providing appropriate solutions
Good communication reduces misunderstandings and conflicts
Examples: active listening, clear and concise language, empathy
Using positive language and tone to create a positive customer experience
- Q3. Tell me about your family
Interview Preparation Tips
Don't use fillers and try to keep everything to the point
I applied via Recruitment Consultant and was interviewed before Jan 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. They were random questions to check communication skills
Interview Preparation Tips
I applied via Walk-in and was interviewed before Apr 2020. There were 6 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Why do you want to join this company?
- Q2. I want to make my career in __________ industry.
Interview Preparation Tips
I applied via Referral and was interviewed in Jul 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About me and the general knowledge questions
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.
Typing test
(1 Question)
- Q1. Ss hiukd be more careful
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.
(1 Question)
- Q1. Why do you want us to hire you?
- Ans. It is a renowned company. Working for you would give me the opportunity to build upon my experience and skills in communication & sales as part of what I know would be a really inspiring and rewarding environment, based upon what I’ve heard about your company.
Interview Preparation Tips
- Google search
1. Share some fun facts & showcase your personality while introducing yourself.
2. Then focus on how you can help the company & how the company can help you in building your career.
3. Be negotiable” to demonstrate your flexibility in terms of salary.
4. Make sure the position aligns with your long-term goals.
All the best!
I applied via Campus Placement and was interviewed in Jul 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. They ask me for tell me about yourself and he ask me questions on my hobbies!
Interview Preparation Tips
Thank you
Tech Mahindra Interview FAQs
The duration of Tech Mahindra Non Voice Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Tech Mahindra Non Voice Customer Care Executive Interview Process for Freshers
based on 1 interview
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Tech Mahindra Non Voice Customer Care Executive Reviews and Ratings
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