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Tech Mahindra Customer Service Executive Interview Questions, Process, and Tips
Updated
16 Nov 2024
Top Tech Mahindra Customer Service Executive Interview Questions and Answers
- Q1. Quaries regarding the issues of customer suppose customer had ordered 2 or 3 items but in parcel there is only one item delivered so I was there to resolve that problem o ...read more
- Q2. What if there is no internet.......is there any back up for these type of companies who are completely dependent on this internet completely
- Q3. What are the components of customer satisfaction?
114 Tech Mahindra Customer Service Executive Interview Experiences
299 questions found
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Anonymous
I applied via Naukri.com and was interviewed in Aug 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (2 Questions)
- Q1. How do u handle I rated cx Add Answer
- Q2. Stability.. y leaving organization billing questions Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - U need to stick to organization for growth.sound committed
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed before Feb 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Tell me about yourself?
What do you know about the job role of a customer support executive? Add Answer
- Q2. Why do you prefer this job role? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and believe yourself
Respect your seniors and keep a good attitude towards everyone.
ALL THE BEST 👍💯
Respect your seniors and keep a good attitude towards everyone.
ALL THE BEST 👍💯
Get interview-ready with top interview questions
I applied via Naukri.com and was interviewed in Mar 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Aptitude Test Round
Basic thinks like Introduction, Hobby, Intrest, Educational qualification, why do you choose ony this company, information about this company, previous day etc.
3
Aptitude Test Round
Hobby, Intrest, Skills, tell about your city, Last sunday, Last movie you have watched
Interview Preparation Tips
Topics to prepare for Tech Mahindra Customer Service Executive interview:
Good in engligh
and prepare basic questing from youtube, quora, naukri.com etc.
You will definitey get the job
- Communication Skills
- Spoken English
- Hindi
- Problem Solving
Good in engligh
and prepare basic questing from youtube, quora, naukri.com etc.
You will definitey get the job
What people are saying about Tech Mahindra
View All
a junior engineer - quality assurance
1w (edited)
Offered Salary & Open Scopes at Tech Mahindra Ahmedabad
Recently I was affected by the layoff and looking for a Quality Assurance role. After 2.6 years experience I'm being offered 5.5 LPA at Ahmedabad location in Tech Mahindra.
What's the best I can get in the current situation?
Got a question about Tech Mahindra?
Ask anonymously on communities.
I applied via Company Website and was interviewed in Aug 2022.
1 Interview Round
1
HR Round (5 Questions)
- Q1. What is customer service View Answers (1)
- Q2. What is sales defination View Answers (1)
- Q3. What is tell me about your self Add Answer
- Q4. What is upsell service View Answers (1)
- Q5. What is insurance policy View Answers (1)
Interview Preparation Tips
Topics to prepare for Tech Mahindra Customer Service Executive interview:
- Sales and customer service
Tech Mahindra interview questions for designations
I applied via Campus Placement and was interviewed in Jul 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
Group Discussion Round
Explain about computer and types of computer
3
One-on-one Round (1 Question)
- Q1. Self introduction and bio details View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Customer service executive
Easy to answer in customer questions
To easy solve
Easy to answer in customer questions
To easy solve
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2
One-on-one Round (1 Question)
- Q1. Self introduction to know about the speaking skills Add Answer
3
Group Discussion Round
Topic discussion to know about talking in group
4
HR Round (1 Question)
- Q1. Skills and personal abilities Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Try U r best un till U Success
Every one will be successfull there gols
Every one will be successfull there gols
Customer Service Executive Jobs at Tech Mahindra
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Company Website and was interviewed before Aug 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Can you please tell me a little about yourself Add Answer
- Q2. And also explain this job title like that how to interact with customer and how to resolve customer query. Add Answer
3
Technical Round (3 Questions)
- Q1. Basic Computer knowledge Add Answer
- Q2. Confident in your taking way. Add Answer
- Q3. And also confirm are you fresher or experience. So please mention on your resume you are fresher/experienc. Add Answer
Interview Preparation Tips
Topics to prepare for Tech Mahindra Customer Service Executive interview:
Second one is Basic Knowledge of computer skills like Coding, C plus language.
- customer support
- customer care
Second one is Basic Knowledge of computer skills like Coding, C plus language.
I applied via Naukri.com and was interviewed in Aug 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
2
One-on-one Round (1 Question)
- Q1. What is the experience View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - He take experience for his senior and he know about that job carefully and he give good performance
I applied via Approached by Company and was interviewed in Jul 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Avoid using too much corporate jargon in your CV. Sometimes keeping things simple will get your job done.
View all tips
2
HR Round (2 Questions)
- Q1. Explain Few Word About Social-media How It is useful To us ..
Say In English like A passage Prepare It Like A summary And Discribe View Answers (1)
- Q2. Tell Something About Online Shopping
Share Experiences Based On up online shopping Mode View Answers (2)
Interview Preparation Tips
Interview preparation tips for other job seekers - Nothing Is Possible In Life if We Face Interview We Will come to know How We Can Earn Knowledge If Succeed in interview or if Fail We Will learn something New
I applied via Referral and was interviewed in May 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Name your CV properly while saving it. It is highly likely that the recruiter won't even open your CV if you name it casually.
View all tips
2
HR Round (1 Question)
- Q1. About myself and why do you want to join this organisation. Add Answer
3
Technical Round (1 Question)
- Q1. There were images and question to be followed by 3-4 options in which I have to choose one between them from my perspective. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Don't hesitate just go for it and keep beleiving..
Tech Mahindra Interview FAQs
How many rounds are there in Tech Mahindra Customer Service Executive interview?
Tech Mahindra interview process usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for Tech Mahindra Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are Customer Service, customer support, voice process, customer care and international bpo.
What are the top questions asked in Tech Mahindra Customer Service Executive interview?
Some of the top questions asked at the Tech Mahindra Customer Service Executive interview -
How long is the Tech Mahindra Customer Service Executive interview process?
The duration of Tech Mahindra Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Tech Mahindra Interviews By Designations
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Interview Questions for Popular Designations
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Interview Process at Tech Mahindra Customer Service Executive
based on 14 interviews in last 1 year
1 Interview rounds
- HR Round
View more
People are getting interviews through
based on 92 Tech Mahindra interviews
Job Portal
WalkIn
Referral
Company Website
Recruitment Consultant
Campus Placement
45%
20%
10%
9%
4%
3%
9% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Service Executive Interview Questions from Similar Companies
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At
par with the average Customer Service Executive Salary in India
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Tech Mahindra Customer Service Executive Reviews and Ratings
based on 769 reviews
Rating in categories
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|
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| ₹5.4 L/yr - ₹16.9 L/yr |
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