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Tech Mahindra Customer Service Executive Interview Questions, Process, and Tips
Updated
16 Nov 2024
Top Tech Mahindra Customer Service Executive Interview Questions and Answers
- Q1. Quaries regarding the issues of customer suppose customer had ordered 2 or 3 items but in parcel there is only one item delivered so I was there to resolve that problem o ...read more
- Q2. What if there is no internet.......is there any back up for these type of companies who are completely dependent on this internet completely
- Q3. What are the components of customer satisfaction?
114 Tech Mahindra Customer Service Executive Interview Experiences
299 questions found
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Popular
Anonymous
I applied via Naukri.com and was interviewed in Jul 2022.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Tell me about your self Add Answer
- Q2. What is customer support View Answers (1)
2
One-on-one Round (2 Questions)
- Q1. Tell me about your qualification ? Add Answer
- Q2. Tell me atleast a minute about child labour and pollution Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - When you give your interview with full of confidence
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Naukri.com and was interviewed in Nov 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (2 Questions)
- Q1. Would you like to relocate View Answers (1)
- Q2. Tell about yourself and profile? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Try to match with HR words everytime till selection
Get interview-ready with top interview questions
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
-
I applied via Job Portal and was interviewed in Nov 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (1 Question)
- Q1. What is customer service View Answers (1)
3
HR Round (1 Question)
- Q1. What your qualifications Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Don't panic and answer the question slowly get prepared well
What people are saying about Tech Mahindra
View All
a junior engineer - quality assurance
1w (edited)
Offered Salary & Open Scopes at Tech Mahindra Ahmedabad
Recently I was affected by the layoff and looking for a Quality Assurance role. After 2.6 years experience I'm being offered 5.5 LPA at Ahmedabad location in Tech Mahindra.
What's the best I can get in the current situation?
Got a question about Tech Mahindra?
Ask anonymously on communities.
neelam yadav
I applied via Company Website and was interviewed in Jun 2022.
1 Interview Round
1
Technical Round (2 Questions)
- Q1. I want the job because I am a fresher Add Answer
- Q2. I am fresher I want to join this job Add Answer
Interview Preparation Tips
Topics to prepare for Tech Mahindra Customer Service Executive interview:
- House wife
- responsibilities
- how to solve customers qurie
Tech Mahindra interview questions for designations
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Mar 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Assignment Round
It was about some basic questions which is very easy
3
Assignment Round
It was a very basic assignment where they ask some basic questions like hobbies and life goals etc
4
HR Round (4 Questions)
- Q1. Tell me something about yourself. View Answers (1)
- Q2. Why we should hire you Add Answer
- Q3. Why you want to join this organisation Add Answer
- Q4. It's a well reputed company and i can learn a lot of new things here and i can develop my skills and will put great value in my future Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be original and be very confident and well spoken and be a good listener
And always be open to learning new skills
And always be open to learning new skills
Nizamuddin Mohammed
I applied via Walk-in and was interviewed in May 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
Aptitude Test Round
Maths, English,grammar, typing speed, general knowledge
3
One-on-one Round (2 Questions)
- Q1. Why you choose this Job Add Answer
- Q2. What do want to become after 2years Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Don't be late. Please keep all the required documents with hard and soft copies with you.
Customer Service Executive Jobs at Tech Mahindra
I applied via Naukri.com and was interviewed in May 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2
Customer problum solve Round (4 Questions)
- Q1. Pls iimtroduce yourself View Answers (2)
- Q2. What is your streight View Answers (8)
- Q3. Tell why you want to job View Answers (3)
- Q4. What are your goa in life View Answers (3)
Interview Preparation Tips
Topics to prepare for Tech Mahindra Customer Service Executive interview:
Apply even if you are not fully qualified
Job search like it's your job
Use informational intervew to network
Know your self what do you want
- Big machine
- What are you goal
- What are you stright
- Tell me about yourself
- Why do you want this job
- What skill and experience
- Do you offer that will
- Help you succeed in this role
Apply even if you are not fully qualified
Job search like it's your job
Use informational intervew to network
Know your self what do you want
Interview experience
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Company Website and was interviewed before Apr 2023.
3 Interview Rounds
1
Aptitude Test Round
Versant round and we need to clear the test with more than 75%
2
Technical Round (1 Question)
- Q1. They will check your communication skills Add Answer
3
HR Round (1 Question)
- Q1. Basic questions from your resume Add Answer
I applied via Naukri.com and was interviewed in May 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
2
HR Round (1 Question)
- Q1. Tell me about yourself
Why do you want to switch
What are your strengths and weakness View Answers (1)
3
Aptitude Test Round
It is a normal Versant test you need to score minimum 65
4
One-on-one Round (1 Question)
- Q1. Why do you want to join this company
Followed by salary discussion Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Interview is simple just stay confident and speak fluent English
I applied via Walk-in and was interviewed in May 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Why i want to join Tech Mahindra Add Answer
- Q2. What is your goal in life Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and bold, and honestly answers the question without getting nervous
Tech Mahindra Interview FAQs
How many rounds are there in Tech Mahindra Customer Service Executive interview?
Tech Mahindra interview process usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for Tech Mahindra Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are Customer Service, customer support, voice process, customer care and international bpo.
What are the top questions asked in Tech Mahindra Customer Service Executive interview?
Some of the top questions asked at the Tech Mahindra Customer Service Executive interview -
How long is the Tech Mahindra Customer Service Executive interview process?
The duration of Tech Mahindra Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Tech Mahindra Interviews By Designations
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- Tech Mahindra Customer Service Executive Interview Questions
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- Show more
Interview Questions for Popular Designations
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- Show more
Interview Process at Tech Mahindra Customer Service Executive
based on 14 interviews in last 1 year
1 Interview rounds
- HR Round
View more
People are getting interviews through
based on 92 Tech Mahindra interviews
Job Portal
WalkIn
Referral
Company Website
Recruitment Consultant
Campus Placement
45%
20%
10%
9%
4%
3%
9% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Service Executive Interview Questions from Similar Companies
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At
par with the average Customer Service Executive Salary in India
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Tech Mahindra Customer Service Executive Reviews and Ratings
based on 769 reviews
Rating in categories
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|
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|
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4.9k
salaries
| ₹5.4 L/yr - ₹16.9 L/yr |
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