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Tech Mahindra Customer Service Executive Interview Questions, Process, and Tips
Top Tech Mahindra Customer Service Executive Interview Questions and Answers
- Q1. Quaries regarding the issues of customer suppose customer had ordered 2 or 3 items but in parcel there is only one item delivered so I was there to resolve that problem o ...read more
- Q2. What if there is no internet.......is there any back up for these type of companies who are completely dependent on this internet completely
- Q3. What are the components of customer satisfaction?
Tech Mahindra Customer Service Executive Interview Experiences
114 interviews found
Anonymous
I applied via Naukri.com and was interviewed in Jul 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about your self
- Q2. What is customer support
- Ans.
Customer support is the assistance provided to customers before, during, and after a purchase.
Customer support involves addressing customer inquiries and concerns
It includes providing information about products or services
It also involves resolving customer complaints and issues
Examples include answering phone calls, responding to emails, and providing live chat support
(2 Questions)
- Q1. Tell me about your qualification ?
- Q2. Tell me atleast a minute about child labour and pollution
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Nov 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Would you like to relocate
- Q2. Tell about yourself and profile?
Interview Preparation Tips
I applied via Job Portal and was interviewed in Nov 2022. There were 3 interview rounds.
(1 Question)
- Q1. What is customer service
- Ans.
Customer service is the support and assistance provided to customers before, during, and after a purchase.
Customer service involves addressing customer needs and concerns
It includes providing information about products or services
It also involves resolving customer complaints and issues
Examples include answering phone calls, responding to emails, and providing in-person assistance
(1 Question)
- Q1. What your qualifications
Interview Preparation Tips
What people are saying about Tech Mahindra
I applied via Company Website and was interviewed in Jun 2022. There was 1 interview round.
(2 Questions)
- Q1. I want the job because I am a fresher
- Q2. I am fresher I want to join this job
Interview Preparation Tips
- House wife
- responsibilities
- how to solve customers qurie
Tech Mahindra interview questions for designations
Selected
I applied via Naukri.com and was interviewed before Mar 2022. There were 4 interview rounds.
It was about some basic questions which is very easy
It was a very basic assignment where they ask some basic questions like hobbies and life goals etc
(4 Questions)
- Q1. Tell me something about yourself.
- Ans. Myself___ and i have done my graduation from the xyz college under the university of __ and i have 1 year of experience in xyz organization and my hobbies are reading novels and traveling
- Q2. Why we should hire you
- Q3. Why you want to join this organisation
- Q4. It's a well reputed company and i can learn a lot of new things here and i can develop my skills and will put great value in my future
Interview Preparation Tips
And always be open to learning new skills
Get interview-ready with Top Tech Mahindra Interview Questions
I applied via Walk-in and was interviewed in May 2022. There were 3 interview rounds.
Maths, English,grammar, typing speed, general knowledge
(2 Questions)
- Q1. Why you choose this Job
- Q2. What do want to become after 2years
Interview Preparation Tips
Customer Service Executive Jobs at Tech Mahindra
I applied via Naukri.com and was interviewed in May 2022. There were 2 interview rounds.
(4 Questions)
- Q1. Pls iimtroduce yourself
- Ans. I m shahina I have done MA graduation 1 year computer experience
- Q2. What is your streight
- Ans.
My strength lies in my ability to empathize with customers and provide personalized solutions to their problems.
Strong communication skills
Active listening
Empathy
Problem-solving
Patience
Adaptability
Product knowledge
Conflict resolution
Time management
- Q3. Tell why you want to job
- Ans. Is is a well reputed company you company is growing faster then ever I m looking out for a company like this where I can utiilize all my skills in company growth.
- Q4. What are your goa in life
- Ans. Career goals Access your character and personality Level of self awareness
Interview Preparation Tips
- Big machine
- What are you goal
- What are you stright
- Tell me about yourself
- Why do you want this job
- What skill and experience
- Do you offer that will
- Help you succeed in this role
Apply even if you are not fully qualified
Job search like it's your job
Use informational intervew to network
Know your self what do you want
Selected
I applied via Company Website and was interviewed before Apr 2023. There were 3 interview rounds.
Versant round and we need to clear the test with more than 75%
(1 Question)
- Q1. They will check your communication skills
(1 Question)
- Q1. Basic questions from your resume
I applied via Naukri.com and was interviewed in May 2022. There were 4 interview rounds.
(1 Question)
- Q1. Tell me about yourself Why do you want to switch What are your strengths and weakness
It is a normal Versant test you need to score minimum 65
(1 Question)
- Q1. Why do you want to join this company Followed by salary discussion
Interview Preparation Tips
I applied via Walk-in and was interviewed in May 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Why i want to join Tech Mahindra
- Q2. What is your goal in life
Interview Preparation Tips
Tech Mahindra Interview FAQs
Some of the top questions asked at the Tech Mahindra Customer Service Executive interview -
The duration of Tech Mahindra Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Tech Mahindra Interviews By Designations
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Interview Questions for Popular Designations
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Tech Mahindra Customer Service Executive Interview Process
based on 71 interviews
5 Interview rounds
- Resume Shortlist Round
- HR Round - 1
- HR Round - 2
- Personal Interview1 Round - 1
- Personal Interview1 Round - 2
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Tech Mahindra Customer Service Executive Reviews and Ratings
based on 818 reviews
Rating in categories
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1-6 Yrs
₹ 3.75-4.5 LPA
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