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Tech Mahindra Customer Service Executive Interview Questions, Process, and Tips
Updated
16 Nov 2024
Top Tech Mahindra Customer Service Executive Interview Questions and Answers
- Q1. Quaries regarding the issues of customer suppose customer had ordered 2 or 3 items but in parcel there is only one item delivered so I was there to resolve that problem o ...read more
- Q2. What if there is no internet.......is there any back up for these type of companies who are completely dependent on this internet completely
- Q3. What are the components of customer satisfaction?
114 Tech Mahindra Customer Service Executive Interview Experiences
299 questions found
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Anonymous
I applied via Referral and was interviewed in Aug 2020.
2 Interview Rounds
Interview Questions
- Q1. Quaries regarding the issues of customer suppose customer had ordered 2 or 3 items but in parcel there is only one item delivered so I was there to resolve that...read more
View Answers (7)
- Q2. What if there is no internet.......is there any back up for these type of companies who are completely dependent on this internet completely
View Answers (6)
Interview Preparation Tips
Interview preparation tips for other job seekers - Just have faith confidence on yourself because if yoj are confident then you will b able to resolve every round during this while process
Interview experience
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via AmbitionBox and was interviewed in Jun 2024.
3 Interview Rounds
1
Case Study Round
Resume details name, education,
2
Group Discussion Round
A problem discussion with any member
3
One-on-one Round (4 Questions)
- Q1. What is customer service View Answers (1)
- Q2. What is customer support View Answers (1)
- Q3. Different between customer support and customer service View Answers (1)
- Q4. How increase customer service View Answers (1)
Interview Preparation Tips
Topics to prepare for Tech Mahindra Customer Service Executive interview:
- customer support
Get interview-ready with top interview questions
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
Technical Round (1 Question)
- Q1. Do you know about credit and debit View Answers (1)
What people are saying about Tech Mahindra
View All
a junior engineer - quality assurance
1w (edited)
Offered Salary & Open Scopes at Tech Mahindra Ahmedabad
Recently I was affected by the layoff and looking for a Quality Assurance role. After 2.6 years experience I'm being offered 5.5 LPA at Ahmedabad location in Tech Mahindra.
What's the best I can get in the current situation?
Got a question about Tech Mahindra?
Ask anonymously on communities.
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in May 2024.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Tell me about self Add Answer
- Q2. About your yesterday Add Answer
2
One-on-one Round (2 Questions)
- Q1. Last company experience View Answers (1)
- Q2. What was last salary Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good prepared for interview
Tech Mahindra interview questions for designations
Interview experience
Good
Difficulty level
-
Duration
-
Result
Selected
3 Interview Rounds
1
HR Round (1 Question)
- Q1. Basic details about self and expectations Add Answer
2
Technical Round (1 Question)
- Q1. Typing speed test and V&A Add Answer
3
One-on-one Round (1 Question)
- Q1. Process related , prev experience Add Answer
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Jun 2024.
3 Interview Rounds
1
Assignment Round
The assignment was quite easy and able to crack.
2
Aptitude Test Round
That was also easy to crack
3
HR Round (2 Questions)
- Q1. About the role and responsibilities Add Answer
- Q2. Process and structure of job role Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just be confident and careful while giving answers to all the questions.
Customer Service Executive Jobs at Tech Mahindra
Interview experience
Bad
Difficulty level
Hard
Duration
2-4 weeks
Result
Not Selected
I applied via Walk-in
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Can you be their good slave or n Round (4 Questions)
- Q1. Useless questions they asked because psychopath in hr, don't give salary on time and don't pay full salary if you argue about your salary they threaten you they...read more Add Answer
- Q2. Psychopath in hr, make Mentally torture maximum candidate and kick out maximum candidate during the training session there is no job security salary Issue and s...read more Add Answer
- Q3. Kick out maximum candidates from the final round even maximum time psychopath hr don't know how many time they need to interview you and how many rounds they ha...read more Add Answer
- Q4. In sort doggy place, Noida sec62a8, b block condition same View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Safe safe yourself from this doggy please salary Issue kick out maximum candidates from the training session even they keep you for a month then after that they don't give you full salary they have Psychopathy hr, salary issue and so many other issue.
Interview experience
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Job Portal and was interviewed in Aug 2024.
1 Interview Round
1
Aptitude Test Round
30 min 100 questions
Sahil akhtar
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Oct 2023.
2 Interview Rounds
1
One-on-one Round (3 Questions)
- Q1. Tell me about yourself ! Add Answer
- Q2. Describe Kolkata city for few minutes. View Answers (1)
- Q3. What were the responsibilities of your previous job profile ? Add Answer
2
HR Round (2 Questions)
- Q1. Why you want to join BPO ? Add Answer
- Q2. Tell about your family Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident ! They just test our communication skills.
Practice before you go for an interview.
Practice before you go for an interview.
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Asked only Introduction Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just have a good communication and all set.
Tech Mahindra Interview FAQs
How many rounds are there in Tech Mahindra Customer Service Executive interview?
Tech Mahindra interview process usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for Tech Mahindra Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are Customer Service, customer support, voice process, customer care and international bpo.
What are the top questions asked in Tech Mahindra Customer Service Executive interview?
Some of the top questions asked at the Tech Mahindra Customer Service Executive interview -
How long is the Tech Mahindra Customer Service Executive interview process?
The duration of Tech Mahindra Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Tech Mahindra Interviews By Designations
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- Tech Mahindra Customer Service Executive Interview Questions
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- Show more
Interview Questions for Popular Designations
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- Show more
Interview Process at Tech Mahindra Customer Service Executive
based on 14 interviews in last 1 year
1 Interview rounds
- HR Round
View more
People are getting interviews through
based on 92 Tech Mahindra interviews
Job Portal
WalkIn
Referral
Company Website
Recruitment Consultant
Campus Placement
45%
20%
10%
9%
4%
3%
9% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Service Executive Interview Questions from Similar Companies
Fast track your campus placements
At
par with the average Customer Service Executive Salary in India
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Tech Mahindra Customer Service Executive Reviews and Ratings
based on 768 reviews
Rating in categories
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|
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|
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salaries
| ₹1.8 L/yr - ₹6 L/yr |
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