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Tech Mahindra
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Tech Mahindra Customer Service Executive Interview Questions, Process, and Tips
Top Tech Mahindra Customer Service Executive Interview Questions and Answers
- Q1. Quaries regarding the issues of customer suppose customer had ordered 2 or 3 items but in parcel there is only one item delivered so I was there to resolve that problem o ...read more
- Q2. What if there is no internet.......is there any back up for these type of companies who are completely dependent on this internet completely
- Q3. What are the components of customer satisfaction?
Tech Mahindra Customer Service Executive Interview Experiences
119 interviews found
Anonymous
(2 Questions)
- Q1. Profiling personal education hobbies
- Q2. Process shift timings
I applied via Recruitment Consulltant and was interviewed in Feb 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Q1. In which year you have completed your graduation?
- Q2. Q2.When you will like to join Tech Mahindra If selected in interview? Q3. Are you complete fresher? Q4. How is your family Background? Q5. Did you applied Anywhere.?Before interviewing at Tech-Mahindra?
- Q3. Q6. What will be your next step?If rejected by Tech Mahindra?
- Ans.
If rejected by Tech Mahindra, I will seek feedback, enhance my skills, and explore other opportunities in customer service.
Request constructive feedback from the interview to understand areas of improvement.
Enroll in relevant online courses to enhance customer service skills, such as conflict resolution or communication.
Network with professionals in the industry to discover job openings and gain insights.
Apply to other...
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Mar 2023. There were 3 interview rounds.
(5 Questions)
- Q1. What do you know about amazon?
- Q2. Why do you want to join tech Mahindra?
- Q3. Why you want to join bpo
- Q4. Why I should hire you
- Q5. What is customer service
- Ans.
Customer service is the support and assistance provided to customers before, during, and after a purchase.
Customer service involves addressing customer needs and concerns
It includes providing information about products or services
It also involves resolving customer complaints and issues
Examples include answering phone calls, responding to emails, and providing in-person assistance
(2 Questions)
- Q1. Self introduction or about self
- Q2. Why this career line?
Interview Preparation Tips
What people are saying about Tech Mahindra
I appeared for an interview in Sep 2023.
(1 Question)
- Q1. No of training days and rotional shift timing
(1 Question)
- Q1. What was you accepting salary
Interview Preparation Tips
Tech Mahindra interview questions for designations
Selected
I applied via LinkedIn and was interviewed in Jun 2023. There were 4 interview rounds.
They asked separate questions like self introduction, family background, what do you mean by BPO, and some basic questions.
(1 Question)
- Q1. Same questions which are asked in group discussion and more from your resume.
(1 Question)
- Q1. We have to type 30 words with 90 percent accuracy in 2 minutes.
(1 Question)
- Q1. This round is like an English exam with fill in the blanks, vocabulary, grammar and may include speaking sometimes.
Get interview-ready with Top Tech Mahindra Interview Questions
I applied via Naukri.com and was interviewed in Jun 2023. There were 5 interview rounds.
(1 Question)
- Q1. Basic questions related to self and previous organisation.
(1 Question)
- Q1. Related completely to previous organisation. Basic computer skills.
(1 Question)
- Q1. Online test assessment to check listing skills, writing and grammar.
(1 Question)
- Q1. Check the speed and accuracy of typing
Interview Preparation Tips
Customer Service Executive Jobs at Tech Mahindra
(3 Questions)
- Q1. About experience and current Job
- Q2. Question based on Communication skill
- Q3. Questions about education and experience
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jun 2023. There were 4 interview rounds.
(1 Question)
- Q1. What was your job role in previous company
(1 Question)
- Q1. What was your role in previous job
(3 Questions)
- Q1. Tell me about yourself
- Q2. Why did you wanted to join our company
- Q3. What was your strength
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Nov 2022. There were 3 interview rounds.
(3 Questions)
- Q1. Tell me about yourself?
- Q2. Why did you left your previous company?
- Q3. What was your last CTC?
(5 Questions)
- Q1. Take me through your profile briefly?
- Q2. What was your last work explain?
- Q3. Why did you left your previous company?
- Q4. Why should we hire you?
- Q5. Speak for min 2 min on given topic.
Interview Preparation Tips
Agree on their terms if they ask you for rotational shifts. they would not ask much about yourself they just want to know how you tackle the situation and how confident you are to provide answers in unknown situations.
ARMAN HOSSAIN
Selected
I applied via Job Portal and was interviewed before May 2023. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about yourself
(2 Questions)
- Q1. Tell us about yourself
- Q2. What do you think about Global warming
- Ans.
Global warming is a pressing issue caused by human activities leading to climate change.
Global warming is a result of the increase in greenhouse gases in the atmosphere, primarily from burning fossil fuels.
It leads to rising global temperatures, melting ice caps, more frequent and severe natural disasters, and disruptions in ecosystems.
Addressing global warming requires collective action to reduce carbon emissions, tra...
Interview Preparation Tips
Tech Mahindra Interview FAQs
Some of the top questions asked at the Tech Mahindra Customer Service Executive interview -
The duration of Tech Mahindra Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Tech Mahindra Interviews By Designations
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Tech Mahindra Customer Service Executive Interview Process
based on 76 interviews
5 Interview rounds
- Resume Shortlist Round
- HR Round - 1
- HR Round - 2
- Personal Interview1 Round - 1
- Personal Interview1 Round - 2
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Tech Mahindra Customer Service Executive Reviews and Ratings
based on 841 reviews
Rating in categories
|
Software Engineer
26.4k
salaries
|  ₹2 L/yr - ₹9.5 L/yr |
|
Senior Software Engineer
21.6k
salaries
| ₹5.5 L/yr - ₹23.5 L/yr |
|
Technical Lead
11.9k
salaries
| ₹9.6 L/yr - ₹38.5 L/yr |
|
Associate Software Engineer
5.7k
salaries
| ₹1.8 L/yr - ₹5.9 L/yr |
|
Team Lead
5.1k
salaries
| ₹5.3 L/yr - ₹17.5 L/yr |
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