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I applied via Naukri.com and was interviewed in Jul 2022. There was 1 interview round.
Taj Mahal, a UNESCO World Heritage Site, is the best tourist place in Uttar Pradesh (UP).
Taj Mahal is a magnificent white marble mausoleum located in Agra, UP.
It was built by Mughal Emperor Shah Jahan in memory of his wife Mumtaz Mahal.
The architectural beauty, intricate carvings, and stunning gardens make it a must-visit destination.
Taj Mahal is considered one of the Seven Wonders of the World.
Tourists can explore the...
Customer service is the assistance and support provided to customers before, during, and after purchasing a product or service.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone, email, chat,...
I applied via Naukri.com and was interviewed in Aug 2022. There was 1 interview round.
I applied via Company Website and was interviewed in Jan 2023. There were 2 interview rounds.
A mock call is a simulated call used for training and evaluation purposes in customer service.
Mock calls are used to train customer service representatives on how to handle different scenarios and customer interactions.
They can also be used to evaluate the performance of customer service representatives.
Mock calls can be scripted or unscripted, and may involve role-playing with other employees or actors.
Examples of sce...
Women empowerment is the process of providing women with the power to make decisions and control their own lives.
It involves giving women access to education, healthcare, and job opportunities
It also includes promoting gender equality and challenging gender stereotypes
Examples of women empowerment initiatives include microfinance programs, women's leadership training, and advocacy for women's rights
Women empowerment be...
Customer service is the support and assistance provided to customers before, during, and after a purchase.
Customer service involves addressing customer needs and concerns
It includes providing information about products or services
It also involves resolving customer complaints and issues
Examples include answering phone calls, responding to emails, and providing in-person assistance
What people are saying about Tech Mahindra
I applied via Referral and was interviewed in Feb 2023. There were 2 interview rounds.
Tech Mahindra interview questions for designations
I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.
Listen actively, empathize, remain calm, apologize, offer solutions, follow up.
Listen actively to understand the customer's issue
Empathize with the customer's frustration
Remain calm and composed to de-escalate the situation
Apologize for any inconvenience caused
Offer solutions or alternatives to resolve the issue
Follow up with the customer to ensure satisfaction
Get interview-ready with Top Tech Mahindra Interview Questions
I applied via Job Fair
I applied via Approached by Company and was interviewed in May 2022. There were 9 interview rounds.
Writing
Writing
Writing
Reading
Reading assignment
Writing good
Other
The question seems to be incomplete or unclear.
The question lacks context or specific information.
It is difficult to provide a meaningful answer without more details.
Please provide additional information or rephrase the question.
I applied via Company Website and was interviewed in Aug 2022. There were 2 interview rounds.
I applied via Naukri.com and was interviewed in Jul 2022. There were 2 interview rounds.
I was interviewed in Jan 2023.
Some of the top questions asked at the Tech Mahindra Customer Service Executive interview -
The duration of Tech Mahindra Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 71 interviews
5 Interview rounds
based on 818 reviews
Rating in categories
Mumbai
1-6 Yrs
₹ 3.75-4.5 LPA
Software Engineer
26.4k
salaries
| ₹0 L/yr - ₹0 L/yr |
Senior Software Engineer
21.4k
salaries
| ₹0 L/yr - ₹0 L/yr |
Technical Lead
11.7k
salaries
| ₹0 L/yr - ₹0 L/yr |
Associate Software Engineer
5.5k
salaries
| ₹0 L/yr - ₹0 L/yr |
Team Lead
5k
salaries
| ₹0 L/yr - ₹0 L/yr |
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