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Tech Mahindra Customer Service Executive Interview Questions, Process, and Tips
Top Tech Mahindra Customer Service Executive Interview Questions and Answers
- Q1. Quaries regarding the issues of customer suppose customer had ordered 2 or 3 items but in parcel there is only one item delivered so I was there to resolve that problem o ...read more
- Q2. What if there is no internet.......is there any back up for these type of companies who are completely dependent on this internet completely
- Q3. What are the components of customer satisfaction?
Tech Mahindra Customer Service Executive Interview Experiences
119 interviews found
Anonymous
(1 Question)
- Q1. Self introduction to know about the speaking skills
Topic discussion to know about talking in group
(1 Question)
- Q1. Skills and personal abilities
Interview Preparation Tips
Every one will be successfull there gols
Selected
I applied via Company Website and was interviewed before Aug 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Can you please tell me a little about yourself
- Q2. And also explain this job title like that how to interact with customer and how to resolve customer query.
(3 Questions)
- Q1. Basic Computer knowledge
- Q2. Confident in your taking way.
- Q3. And also confirm are you fresher or experience. So please mention on your resume you are fresher/experienc.
Interview Preparation Tips
- customer support
- customer care
Second one is Basic Knowledge of computer skills like Coding, C plus language.
I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.
(1 Question)
- Q1. What is the experience
Interview Preparation Tips
What people are saying about Tech Mahindra
I applied via Approached by Company and was interviewed in Jul 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Explain Few Word About Social-media How It is useful To us .. Say In English like A passage Prepare It Like A summary And Discribe
- Ans.
Social media is a powerful tool for communication and networking.
Social media allows us to connect with people all over the world.
It provides a platform for sharing information and ideas.
Businesses can use social media to reach a wider audience and promote their products or services.
Social media can also be used for customer service and support.
It has revolutionized the way we communicate and interact with each other.
- Q2. Tell Something About Online Shopping Share Experiences Based On up online shopping Mode
- Ans.
Online shopping is a convenient way to purchase products and services through the internet.
Online shopping allows customers to browse and purchase products from the comfort of their own homes.
Customers can compare prices and read reviews before making a purchase.
Online shopping also offers a wider selection of products and services than traditional brick-and-mortar stores.
Some popular online shopping websites include A...
Interview Preparation Tips
Tech Mahindra interview questions for designations
I applied via Referral and was interviewed in May 2022. There were 3 interview rounds.
(1 Question)
- Q1. About myself and why do you want to join this organisation.
(1 Question)
- Q1. There were images and question to be followed by 3-4 options in which I have to choose one between them from my perspective.
Interview Preparation Tips
Get interview-ready with Top Tech Mahindra Interview Questions
I appeared for an interview in Jul 2022.
I'll try to give my best
(6 Questions)
- Q1. Why should I hire you
- Q2. How did you spend yesterday
- Q3. What is customer service
- Ans.
Customer service is the support and assistance provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries and concerns
It includes providing information about products or services
It also involves resolving customer complaints and issues
Good customer service can lead to customer loyalty and repeat business
Examples of customer service include phone support, email sup
- Q4. How did spend COVID 19
- Ans.
I spent COVID-19 adapting to remote work and finding new ways to provide excellent customer service.
Adapted to remote work and learned new technology
Provided excellent customer service through phone and email
Stayed up-to-date on COVID-19 policies and procedures
Managed customer concerns and provided empathy during a difficult time
- Q5. Tell me something about you self
- Q6. How is your previous company experience
Interview Preparation Tips
Customer Service Executive Jobs at Tech Mahindra
I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.
Average, percentage, simple interest
Interview Preparation Tips
- Appti
- Reasoning
Selected
I applied via Walk-in and was interviewed before Feb 2023. There was 1 interview round.
(6 Questions)
- Q1. Hr and all members ver helpful
- Q2. Tell me about your self
- Q3. How to spend last Sunday
- Q4. About study and about hobby
- Q5. How to spend your yesterday
- Q6. What is your memorialble Day
Interview Preparation Tips
I applied via Walk-in and was interviewed in Apr 2022. There were 4 interview rounds.
(2 Questions)
- Q1. I am working in indication instruments trainee as a enginner in electronic assembly
- Q2. Tell me about yourself nd work experience
Interview Preparation Tips
I applied via Walk-in and was interviewed in Feb 2022. There was 1 interview round.
(2 Questions)
- Q1. Why should we hire you???
- Q2. Tell me something about your self??
Interview Preparation Tips
Tech Mahindra Interview FAQs
Some of the top questions asked at the Tech Mahindra Customer Service Executive interview -
The duration of Tech Mahindra Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Tech Mahindra Interviews By Designations
- Tech Mahindra Software Engineer Interview Questions
- Tech Mahindra Senior Software Engineer Interview Questions
- Tech Mahindra Customer Service Associate Interview Questions
- Tech Mahindra Customer Support Associate Interview Questions
- Tech Mahindra Customer Service Executive Interview Questions
- Tech Mahindra Associate Software Engineer Interview Questions
- Tech Mahindra Customer Care Executive Interview Questions
- Tech Mahindra Software Developer Interview Questions
- Show more
Interview Questions for Popular Designations
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Tech Mahindra Customer Service Executive Interview Process
based on 76 interviews
5 Interview rounds
- Resume Shortlist Round
- HR Round - 1
- HR Round - 2
- Personal Interview1 Round - 1
- Personal Interview1 Round - 2
Customer Service Executive Interview Questions from Similar Companies
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Tech Mahindra Customer Service Executive Reviews and Ratings
based on 841 reviews
Rating in categories
|
Software Engineer
26.4k
salaries
|  ₹2 L/yr - ₹9.5 L/yr |
|
Senior Software Engineer
21.6k
salaries
| ₹5.5 L/yr - ₹23.5 L/yr |
|
Technical Lead
11.9k
salaries
| ₹9.6 L/yr - ₹38.5 L/yr |
|
Associate Software Engineer
5.7k
salaries
| ₹1.8 L/yr - ₹5.9 L/yr |
|
Team Lead
5.1k
salaries
| ₹5.3 L/yr - ₹17.5 L/yr |
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