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Tech Mahindra Customer Service Executive Interview Questions, Process, and Tips
Top Tech Mahindra Customer Service Executive Interview Questions and Answers
- Q1. Quaries regarding the issues of customer suppose customer had ordered 2 or 3 items but in parcel there is only one item delivered so I was there to resolve that problem o ...read more
- Q2. What if there is no internet.......is there any back up for these type of companies who are completely dependent on this internet completely
- Q3. What are the components of customer satisfaction?
Tech Mahindra Customer Service Executive Interview Experiences
114 interviews found
Sarfaraj ali
I was interviewed in Jul 2022.
I'll try to give my best
(6 Questions)
- Q1. Why should I hire you
- Q2. How did you spend yesterday
- Q3. What is customer service
- Ans.
Customer service is the support and assistance provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries and concerns
It includes providing information about products or services
It also involves resolving customer complaints and issues
Good customer service can lead to customer loyalty and repeat business
Examples of customer service include phone support, email sup
- Q4. How did spend COVID 19
- Ans.
I spent COVID-19 adapting to remote work and finding new ways to provide excellent customer service.
Adapted to remote work and learned new technology
Provided excellent customer service through phone and email
Stayed up-to-date on COVID-19 policies and procedures
Managed customer concerns and provided empathy during a difficult time
- Q5. Tell me something about you self
- Q6. How is your previous company experience
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.
Average, percentage, simple interest
Interview Preparation Tips
- Appti
- Reasoning
Selected
I applied via Walk-in and was interviewed before Feb 2023. There was 1 interview round.
(6 Questions)
- Q1. Hr and all members ver helpful
- Q2. Tell me about your self
- Q3. How to spend last Sunday
- Q4. About study and about hobby
- Q5. How to spend your yesterday
- Q6. What is your memorialble Day
Interview Preparation Tips
What people are saying about Tech Mahindra
I applied via Walk-in and was interviewed in Apr 2022. There were 4 interview rounds.
(2 Questions)
- Q1. I am working in indication instruments trainee as a enginner in electronic assembly
- Q2. Tell me about yourself nd work experience
Interview Preparation Tips
Tech Mahindra interview questions for designations
I applied via Walk-in and was interviewed in Feb 2022. There was 1 interview round.
(2 Questions)
- Q1. Why should we hire you???
- Q2. Tell me something about your self??
Interview Preparation Tips
Get interview-ready with Top Tech Mahindra Interview Questions
Selected
I applied via Naukri.com and was interviewed before Dec 2021. There were 3 interview rounds.
(2 Questions)
- Q1. Basic question small introduction
- Q2. Education and tell about your self
Video conference by gmeet or in office round
Interview Preparation Tips
Natural
Belive in your self
First introduce yourself provide basic education info about family and basic question can be ask so fear not just postive believe me you will selected
Customer Service Executive Jobs at Tech Mahindra
(1 Question)
- Q1. Child labour, women empowerment , how to handle irated customer
Interview Preparation Tips
I applied via Walk-in and was interviewed in Mar 2022. There was 1 interview round.
(7 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. Why should we hire you?
- Q5. Why are you looking for a change?
- Q6. What are your strengths and weaknesses?
- Q7. Tell me about yourself.
Interview Preparation Tips
(1 Question)
- Q1. What is you know about customer service. Tell us about online shopping apps. Are you buying anything from online shopping. If yes ,then how was your experience.
- Ans.
Customer service is about providing assistance and support to customers. Online shopping apps are platforms that allow customers to purchase products and services online.
Customer service involves addressing customer needs and concerns in a timely and effective manner.
Online shopping apps provide convenience and accessibility for customers to shop from anywhere at any time.
My experience with online shopping has been pos...
(1 Question)
- Q1. Chat process with customer
Interview Preparation Tips
I applied via Walk-in and was interviewed in May 2022. There were 3 interview rounds.
Interview Preparation Tips
- Customer Service
- call center
Tech Mahindra Interview FAQs
Some of the top questions asked at the Tech Mahindra Customer Service Executive interview -
The duration of Tech Mahindra Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Tech Mahindra Interviews By Designations
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Interview Questions for Popular Designations
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Tech Mahindra Customer Service Executive Interview Process
based on 71 interviews
5 Interview rounds
- Resume Shortlist Round
- HR Round - 1
- HR Round - 2
- Personal Interview1 Round - 1
- Personal Interview1 Round - 2
Customer Service Executive Interview Questions from Similar Companies
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Tech Mahindra Customer Service Executive Reviews and Ratings
based on 818 reviews
Rating in categories
Mumbai
1-6 Yrs
₹ 3.75-4.5 LPA
|
Software Engineer
26.4k
salaries
|  ₹2 L/yr - ₹9.2 L/yr |
|
Senior Software Engineer
21.4k
salaries
| ₹5.5 L/yr - ₹23 L/yr |
|
Technical Lead
11.7k
salaries
| ₹9.5 L/yr - ₹38 L/yr |
|
Associate Software Engineer
5.5k
salaries
| ₹1.8 L/yr - ₹8.2 L/yr |
|
Team Lead
5k
salaries
| ₹5.2 L/yr - ₹17 L/yr |
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