300+ Tech Mahindra Customer Service Executive Interview Questions & Answers | Complete Prep Guide 2025

Top Tech Mahindra Customer Service Executive Interview Questions and Answers

Q1. Quaries regarding the issues of customer suppose customer had ordered 2 or 3 items but in parcel there is only one item delivered so I was there to resolve that problem o ...read more

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Q2. What if there is no internet.......is there any back up for these type of companies who are completely dependent on this internet completely

View answers (6)
Q3. What are the components of customer satisfaction?

View answers (5)

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Tech Mahindra Customer Service Executive Interview Experiences

114 interviews found

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 17 Jan 2022

I applied via Company Website and was interviewed in Dec 2021. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. Tell me about your self,what is bpo,what is data entry opetator,what is difference between inigrity and validation ,what is deo, how much a data entry operator earns

Ans.

I am a customer service executive with knowledge of BPO, data entry operator, integrity and validation. DEO salary varies.

BPO stands for Business Process Outsourcing and involves contracting a third-party service provider to handle non-core business activities.
Data Entry Operator (DEO) is responsible for entering data into a computer system or database.
Integrity refers to the accuracy and consistency of data, while val...

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - Interview should be confident for example: you should not see the sorrounding and answer them just see to there eyes and answer their question.

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 15 Jun 2022

I applied via Referral and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

Interview Preparation Tips

Interview preparation tips for other job seekers - Be patient and give respect and behave like a customer satisfaction

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 23 Mar 2022

I applied via Walk-in and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. Basic questions about your academics and about yourself basically to check communication

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Q2. Tell me something about yourself About graduation and work experience

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Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Service Executive interview:

Communication Skills
Management

Interview preparation tips for other job seekers - Good luck all its required is confidence

What people are saying about Tech Mahindra

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a senior associate

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Hi Everyone, I am currently working at Accenture as a Consultant with a fixed CTC of 10.70 LPA. I have received offers for a senior position from bo... read more

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Customer Service Executive Interview Questions & Answers

Anonymous

posted on 15 Aug 2022

I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(3 Questions)

Q1. Asking self information

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Q2. Asking educational information

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Q3. Previous job details and particulars

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Interview Preparation Tips

Interview preparation tips for other job seekers - Share information honestly and be positive

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 16 Sep 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(5 Questions)

Q1. Introduce your self

Add your answer

Q2. What are your hobbies.

Add your answer

Q3. What you know about bpo!

Ans.

BPO stands for Business Process Outsourcing, where companies outsource non-core business functions to third-party service providers.

BPO involves contracting a third-party service provider to handle specific business processes, such as customer service, technical support, or back-office operations.
It helps companies focus on their core competencies while reducing costs and improving efficiency.
BPO services can be delive...

Answered by AI

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Q4. Will you able able to work in a rotational shift

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Q5. Do you have a proper internet connection and electricity backup.

Ans.

Yes, I have a reliable internet connection and electricity backup.

I have a high-speed internet connection with minimal downtime.
I have a backup generator in case of power outages.
I also have a UPS system to ensure uninterrupted power supply during short outages.

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic questions will be asked regarding your resume.

Get interview-ready with Top Tech Mahindra Interview Questions

Customer Service Executive Interview Questions & Answers

posted on 23 Nov 2021

Interview Questionnaire

2 Questions

Q1. Why we hire you?

Add your answer

Q2. I believe I am skilled at communication skills.I think by putting significant efforts.I shall surely learn.i am very hard working and i am a quick learner.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This inerview was a technical one but wad majorly a stress test.The interview wanted to test both my knowledge amd communication skills.

Customer Service Executive Jobs at Tech Mahindra

View all

Customer Service Executive

Pune

1-3 Yrs

₹ 3-5.5 LPA

Tech Mahindra is hiring For Customer Service Executive

Noida

1-6 Yrs

₹ 3.5-5 LPA

Customer Service Executive

Noida

1-6 Yrs

₹ 3.75-5 LPA

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 13 Apr 2022

I applied via Campus Placement and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Assignment

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Service Executive interview:

Java
C

Interview preparation tips for other job seekers - Improve our communicational skils

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 3 Apr 2022

I applied via LinkedIn and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

Interview Preparation Tips

Interview preparation tips for other job seekers - Research and attend networking events hosted by you professional organisation chamber of a commerce, tips group, etc.

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 2 Apr 2022

I applied via LinkedIn and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Share details of your previous job.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, and Active listening

Customer Service Executive Interview Questions & Answers

posted on 18 Feb 2022

I applied via Recruitment Consulltant and was interviewed in Jan 2022. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Share details of your previous job.

Add your answer

Q2. Topic...child labour

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good experience and more importantly
Learn more good thing about the company.

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Customer Service Executive interview?

Tech Mahindra interview process usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process are Resume Shortlist, HR and One-on-one Round.

How to prepare for Tech Mahindra Customer Service Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are Customer Service, customer support, voice process, International Voice Process and customer care.

What are the top questions asked in Tech Mahindra Customer Service Executive interview?

Some of the top questions asked at the Tech Mahindra Customer Service Executive interview -

Quaries regarding the issues of customer suppose customer had ordered 2 or 3 it...read more
What if there is no internet.......is there any back up for these type of compa...read more
What are the components of customer satisfacti...read more

How long is the Tech Mahindra Customer Service Executive interview process?

The duration of Tech Mahindra Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Tech Mahindra Interviews By Designations

Interview Questions for Popular Designations

Tech Mahindra Customer Service Executive Interview Process

based on 73 interviews

5 Interview rounds

Resume Shortlist Round
HR Round - 1
HR Round - 2
Personal Interview1 Round - 1
Personal Interview1 Round - 2

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Tech Mahindra Customer Service Executive Salary

based on 3.4k salaries

₹0.9 L/yr - ₹8 L/yr

6% more than the average Customer Service Executive Salary in India

View more details

Customer Service Executive Jobs at Tech Mahindra

Customer Service Executive

Pune

1-3 Yrs

₹ 3-5.5 LPA

Tech Mahindra is hiring For Customer Service Executive

Noida

1-6 Yrs

₹ 3.5-5 LPA

Customer Service Executive

Noida

1-6 Yrs

₹ 3.75-5 LPA

Explore more jobs

Tech Mahindra Salaries in India

Software Engineer 26.3k salaries	₹2 L/yr - ₹9.3 L/yr
Senior Software Engineer 21.4k salaries	₹5.5 L/yr - ₹23 L/yr
Technical Lead 11.7k salaries	₹9.5 L/yr - ₹32 L/yr
Associate Software Engineer 5.5k salaries	₹1.8 L/yr - ₹8.2 L/yr
Team Lead 5k salaries	₹5.2 L/yr - ₹17 L/yr