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Tech Mahindra Customer Service Executive Interview Questions, Process, and Tips

Updated 9 Feb 2025

Top Tech Mahindra Customer Service Executive Interview Questions and Answers

  • Q1. Quaries regarding the issues of customer suppose customer had ordered 2 or 3 items but in parcel there is only one item delivered so I was there to resolve that problem o ...read more
  • Q2. What if there is no internet.......is there any back up for these type of companies who are completely dependent on this internet completely
  • Q3. What are the components of customer satisfaction?
View all 47 questions

Tech Mahindra Customer Service Executive Interview Experiences

114 interviews found

I appeared for an interview in Sep 2021.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Basic Questions about Job Profile
Round 3 - One-on-one 

(1 Question)

  • Q1. Self introduction and about Profile related And Job related basic information

Interview Preparation Tips

Interview preparation tips for other job seekers - Every thing Basic and in Interview Good Listener

I applied via Naukri.com and was interviewed in Jul 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is your strength and weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - As Good always. But some improvement in my side.

Customer Service Executive Interview Questions Asked at Other Companies

asked in Zomato
Q1. How u deal to the customer if he get non veg food instead of veg ... read more
asked in Zomato
Q2. How you deal to the customer if he complain that delivery boy thr ... read more
asked in iEnergizer
Q3. 3. What do you mean by Customer service? What is BPO?
Q4. What do you know about gold loans and How will you identify wheth ... read more
asked in Startek
Q5. If you will get a call and customer is very frustrated and then h ... read more

I applied via LinkedIn and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. How to apply Infosys
  • Ans. 

    To apply for Infosys, visit their careers website and search for relevant job openings.

    • Visit Infosys careers website

    • Search for relevant job openings

    • Submit your application and resume

    • Prepare for interviews and assessments

  • Answered by AI
  • Q2. How to getting MNC opportunities
  • Ans. 

    Networking, building skills, and gaining experience can help in getting MNC opportunities.

    • Attend industry events and conferences to network with professionals

    • Build skills and knowledge through online courses and certifications

    • Gain experience through internships or volunteer work

    • Apply to MNC job openings and tailor your resume and cover letter to the company

    • Utilize LinkedIn and other job search websites to find MNC oppo

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I am glad to be attend this interview

I applied via Naukri.com and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What about the atmoshphere?
  • Ans. 

    The atmosphere at our company is positive and supportive.

    • The atmosphere is friendly and welcoming.

    • There is a strong sense of teamwork and collaboration.

    • Employees are encouraged to share ideas and contribute to the company's success.

    • There is open communication between team members and management.

    • The company promotes a culture of respect and appreciation for each other's contributions.

    • There are regular team-building acti...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - good and decent

Tech Mahindra interview questions for designations

 Customer Service

 (5)

 Senior Customer Service Executive

 (4)

 Customer Service Associate

 (129)

 Customer Service Representative

 (5)

 Customer Service Manager

 (3)

 Customer Service Advisor

 (3)

 Customer Service Agent

 (2)

 Customer Service Professional

 (2)

I applied via Campus Placement and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Given any hard situation faced in your life and how you deal with the hard situation

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Service Executive interview:
  • Communication Skills
Interview preparation tips for other job seekers - Be honestly while speaking with interviewer

Get interview-ready with Top Tech Mahindra Interview Questions

Interview Questionnaire 

1 Question

  • Q1. About logical numerical

Interview Preparation Tips

Interview preparation tips for other job seekers - Good learning is needed

Customer Service Executive Jobs at Tech Mahindra

View all

I applied via Walk-in and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. If we keep you in a company What will you do for the company
  • Q2. Tell me about you and your family background .
Round 2 - HR 

(1 Question)

  • Q1. There asked me what are you thinking about your salary is going to be

Interview Preparation Tips

Interview preparation tips for other job seekers - You should have some knowledge about the company that you are going to give a interviews

Interview Questionnaire 

4 Questions

  • Q1. Tell me one bad things about company
  • Q2. Which one thing u noticed about company's in ur entire experience
  • Q3. What if company promoted you but not the salary ...will u continue or change the organisation
  • Ans. 

    I would consider various factors before making a decision, such as career growth opportunities, job satisfaction, and overall benefits.

    • Consider the potential for career growth within the company

    • Evaluate job satisfaction and overall benefits offered by the company

    • Assess the current job market and potential opportunities in other organizations

    • Negotiate with the company for a salary increase if necessary

  • Answered by AI
  • Q4. Which quality make you to join our organization

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be calm ...talk only if required ... Do not say bad things about last organisation.. never hurry or try to smart with interviewer. Even u don't know answer be frank and positive rather then go wrong ... Always keep smile and don't shake ur body during interview ... no hand movement .. and I'm more imp thing to remember whenever ur interviewer asked u do u have any question so just replied with good smile and say how soon I can join .

I applied via Job Fair and was interviewed before Sep 2021. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. For class and have a new one and have a
  • Q2. New one 👍💎👍💎👍💎👍
  • Q3. Gregg said he reached out to

Interview Preparation Tips

Interview preparation tips for other job seekers - Dhairya420# says I am not happy with you are you all right

I applied via Naukri.com and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. My views on feminism
  • Q2. Women empowerment

Interview Preparation Tips

Interview preparation tips for other job seekers - Plz b confident, clear, precise n attentive throughout the session
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Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Customer Service Executive interview?
Tech Mahindra interview process usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for Tech Mahindra Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are Customer Service, customer support, voice process, International Voice Process and customer care.
What are the top questions asked in Tech Mahindra Customer Service Executive interview?

Some of the top questions asked at the Tech Mahindra Customer Service Executive interview -

  1. Quaries regarding the issues of customer suppose customer had ordered 2 or 3 it...read more
  2. What if there is no internet.......is there any back up for these type of compa...read more
  3. What are the components of customer satisfacti...read more
How long is the Tech Mahindra Customer Service Executive interview process?

The duration of Tech Mahindra Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Tech Mahindra Customer Service Executive Interview Process

based on 73 interviews

5 Interview rounds

  • Resume Shortlist Round
  • HR Round - 1
  • HR Round - 2
  • Personal Interview1 Round - 1
  • Personal Interview1 Round - 2
View more
Tech Mahindra Customer Service Executive Salary
based on 3.4k salaries
₹0.9 L/yr - ₹8 L/yr
6% more than the average Customer Service Executive Salary in India
View more details

Tech Mahindra Customer Service Executive Reviews and Ratings

based on 819 reviews

3.4/5

Rating in categories

3.4

Skill development

3.1

Work-life balance

3.2

Salary

3.2

Job security

3.3

Company culture

2.9

Promotions

3.1

Work satisfaction

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