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404 Tech Mahindra Jobs

Customer Service Executive

1-6 years

₹ 3.75 - 5L/yr

Noida

200 vacancies

Customer Service Executive

Tech Mahindra

posted 25d ago

Job Description

Role & responsibilities -


  1. Customer Support:
    • Handle inbound calls of US customers.
    • Address customer inquiries, concerns, and provide accurate information.
  2. Issue Resolution:
    • Troubleshoot and resolve customer issues, ensuring a timely and satisfactory resolution.
    • Escalate complex issues to the appropriate teams for further assistance.

  1. Product Knowledge:
    Acquire and maintain comprehensive knowledge of our products and services.
    • Effectively communicate product features and benefits to customers.


Preferred Candidate-

International voice experience

Immediate Joiner

Relevant experience of 6 months minimum.



Perks and benefits-

Good Growth

Both ways cab

Loyalty Bonus

Incentives



If Interested revert me on Karan.sehgal1@techmahindra.com or contact me on 9354359873.




Employment Type: Full Time, Permanent

Read full job description

Tech Mahindra Interview Questions & Tips

Prepare for Tech Mahindra Customer Service Executive roles with real interview advice

Top Tech Mahindra Customer Service Executive Interview Questions

Q1. Tell me something about yourself. Define encapsulation. What is inheritance. What is constructor. What is method overloading. Can we overloa ... read more
Q2. Factorial Calculation Problem Given an integer N , calculate and print the factorial of N . The factorial of a number N is defined as the p ... read more
Q3. If the customer is not satisfied with your answer so what will you do to satisfied him with your answer?
View all 1.8k questions

What people at Tech Mahindra are saying

3.4
 Rating based on 818 Customer Service Executive reviews

Likes

As the work place is good spacious and some stress buster games are available on floor .Good to work atmosphere

Dislikes

As some tenure females co employees feel that I went try to ask some doubts feel asking there work as to be sured not to repeat the mistake once done not good helping nature ,bad tl , management all as was part of healtech app Narayana Health hospitals.

  • Salary - Poor
  • +4 more
Read 818 Customer Service Executive reviews

Customer Service Executive salary at Tech Mahindra

reported by 3.3k employees
₹0.9 L/yr - ₹8 L/yr
5% more than the average Customer Service Executive Salary in India
View more details

What Tech Mahindra employees are saying about work life

based on 35.2k employees
62%
56%
64%
81%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Tech Mahindra Benefits

Submitted by Company
Diversity and Inclusion
Parental Care Leave
Paid Time Off & Public Holiday
Work From Home
Advance Leave
Bereavement Leave +1 more
Submitted by Employees
Cafeteria
Work From Home
Job Training
Soft Skill Training
Health Insurance
Gymnasium +6 more
View more benefits

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