Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
+ Contribute
notification
notification
Login
Premium Employer

i

This company page is being actively managed by Sutherland Global Services Team. If you also belong to the team, you can get access from here

Sutherland Global Services Verified Tick

Compare button icon Compare button icon Compare
3.6

based on 6.7k Reviews

Filter interviews by

Sutherland Global Services Customer Associate Interview Questions and Answers

Updated 2 Jul 2024

Sutherland Global Services Customer Associate Interview Experiences

4 interviews found

Customer Associate Interview Questions & Answers

user image Anonymous

posted on 28 Feb 2022

I applied via Referral and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Share details of your previous job.
    • Add your answer
  • Q2. What are your salary expectations?
    • Add your answer
  • Q3. What is your family background?
    • Add your answer
  • Q4. Where do you see yourself in 5 years?
    • Add your answer
  • Q5. What are your strengths and weaknesses?
    • Add your answer
  • Q6. Tell me about yourself.
    • Add your answer
Round 3 - Voice test 

(1 Question)

  • Q1. Be confident be you don't rush keep your rate of speech good
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident be yourself while the person take interview keep your rate of speech good nd tell about yourself

Customer Associate Interview Questions & Answers

user image Anonymous

posted on 2 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is it that motivated you to come work as a Customer associate?
    • Add your answer
  • Q2. What's your future role in this company?
    • Add your answer

Customer Associate Interview Questions Asked at Other Companies

asked in Teleperformance
Q1. What do you know about ecommerce processes and non responsibiliti ... read more
View answer (1)
asked in Tech Mahindra
Q2. Do you have computer/ laptop with good internet connection
View answers (2)
asked in Tech Mahindra
Q3. How will you handle angry customer?
View answers (2)
asked in BankBazaar
Q4. What's is sales? How to convince customer? Tell about ur self? Ho ... read more
View answer (1)
asked in Asian Paints
Q5. What do you know about Asian paints?.
View answer (1)
View All

Customer Associate Interview Questions & Answers

user image Anonymous

posted on 17 Mar 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Job profile Typing skills
    • Add your answer
  • Q2. Story writing, assesment
    • Add your answer

Customer Associate Interview Questions & Answers

user image Anonymous

posted on 12 Mar 2022

I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Tell me about yourself.
    • Add your answer
Round 2 - Aptitude Test 

About products and customer handling

Interview Preparation Tips

Interview preparation tips for other job seekers - good company and good to learn things

Sutherland Global Services interview questions for designations

 Customer Service Associate

 (30)

 Customer Support Associate

 (9)

 Customer Sales Associate

 (1)

 Senior Customer Service Associate

 (1)

 Customer Service Associate (Csa)

 (1)

 Associate Customer Service Representative

 (1)

 New Customer Service Associate

 (1)

 Customer Care

 (1)

Top trending discussions

View All
Salary Discussions, Hike & Promotions
2w
fathersahaab
Verified Icon
·
works at
AmbitionBox
New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
Got a question about Sutherland Global Services?
Ask anonymously on communities.

Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

IGT Solutions user image Anonymous

posted on 11 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. What is bpo?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - BPO stands for Business Process Outsourcing. If a customer has any doubts in business, it is essential to address their concerns and provide a suitable solution.

Customer Service Associate Interview Questions & Answers

NTT Data user image Anonymous

posted on 5 Aug 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and experienced customer service professional with a passion for helping others.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries and resolving issues efficiently

    • I am a strong communicator and problem-solver

    • I am committed to providing excellent service and building positive relationships with customers

    • Answered by AI
    Add your answer
  • Q2. Tell about our company?
  • Ans. 

    Our company is a leading provider of customer service solutions in the retail industry.

    • Founded in 2005

    • Headquartered in New York City

    • Specializes in providing personalized customer service experiences

    • Works with top retail brands such as Macy's and Nordstrom

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The first step in identifying your dream job is to figure out your passions and interests. Consider what you enjoy doing and what makes you

Customer Service Associate Interview Questions & Answers

Amazon Web Services user image Anonymous

posted on 6 Oct 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Aptitude test, English grammer communication

Round 2 - Interview 

(2 Questions)

  • Q1. About yourself, leadership principles
    • Add your answer
  • Q2. Previous experience
    • Add your answer

Customer Support Executive Interview Questions & Answers

Optum Global Solutions user image Anonymous

posted on 24 Sep 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Introduction, Related field Knowledge
    • Add your answer

Customer Service Associate Interview Questions & Answers

Kyndryl user image Karishma Devtalla

posted on 22 Sep 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

They just ask some question from my CV and about my current company

Customer Support Executive Interview Questions & Answers

Hewlett Packard Enterprise user image Anonymous

posted on 13 Feb 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Why do you want to join HPE
    • Add your answer
More about working at Sutherland Global Services

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services Customer Associate interview?
Sutherland Global Services interview process usually has 1-2 rounds. The most common rounds in the Sutherland Global Services interview process are HR, Resume Shortlist and Aptitude Test.
How to prepare for Sutherland Global Services Customer Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are International Voice Process, customer support, Communication Skills, international bpo and Bpo Voice.
What are the top questions asked in Sutherland Global Services Customer Associate interview?

Some of the top questions asked at the Sutherland Global Services Customer Associate interview -

  1. Be confident be you don't rush keep your rate of speech g...read more
  2. Job profile Typing ski...read more
  3. Story writing, assesm...read more

Tell us how to improve this page.

Sutherland Global Services Interviews By Designations

Interview Questions for Popular Designations

Sutherland Global Services Customer Associate Interview Process

based on 2 interviews

1 Interview rounds

  • HR Round
View more
Join Sutherland Global Services We are a digital transformation company. We make digital 𝐡𝐮𝐦𝐚𝐧™

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.4k Interviews
Accenture Interview Questions
3.9
 • 8.1k Interviews
Infosys Interview Questions
3.7
 • 7.6k Interviews
Wipro Interview Questions
3.7
 • 5.6k Interviews
Capgemini Interview Questions
3.8
 • 4.8k Interviews
Tech Mahindra Interview Questions
3.5
 • 3.8k Interviews
HCLTech Interview Questions
3.5
 • 3.8k Interviews
Genpact Interview Questions
3.9
 • 3k Interviews
Teleperformance Interview Questions
3.9
 • 1.7k Interviews
Concentrix Corporation Interview Questions
3.8
 • 1.6k Interviews
View all

Fast track your campus placements

Indian School of Mines (ISM), Dhanbad Placement Questions
2 Interviews
Sankara College of Science and Commerce, Coimbatore Placement Questions
1 Interview
Saveetha University, Chennai Placement Questions
1 Interview
Madras University Placement Questions
1 Interview
SIVET College, Chennai Placement Questions
1 Interview
Sri Krishnadevaraya University (SKU) Placement Questions
1 Interview
SRM Institute of Science & Technology, Chennai Placement Questions
1 Interview
View all
Sutherland Global Services Customer Associate Salary
based on 145 salaries
₹1 L/yr - ₹4.5 L/yr
At par with the average Customer Associate Salary in India
View more details

Sutherland Global Services Customer Associate Reviews and Ratings

based on 28 reviews

3.9/5

Rating in categories

3.6

Skill development

3.3

Work-life balance

2.9

Salary

3.4

Job security

3.9

Company culture

2.7

Promotions

3.4

Work satisfaction

Explore 28 Reviews and Ratings
Sutherland Global Services Salaries in India
Associate
2.3k salaries
unlock blur

₹1.1 L/yr - ₹7.4 L/yr

Senior Associate
1.8k salaries
unlock blur

₹1.9 L/yr - ₹8 L/yr

Customer Service Associate
1.6k salaries
unlock blur

₹1 L/yr - ₹5.5 L/yr

Associate Manager
993 salaries
unlock blur

₹4.4 L/yr - ₹14.2 L/yr

CS Internet Associate
664 salaries
unlock blur

₹1 L/yr - ₹6 L/yr

Explore more salaries
Compare Sutherland Global Services with

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare

Wipro

3.7
Compare

TCS

3.7
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview