Premium Employer

i

This company page is being actively managed by Sutherland Global Services Team. If you also belong to the team, you can get access from here

Sutherland Global Services Verified Tick

Compare button icon Compare button icon Compare
3.6

based on 6.8k Reviews

Filter interviews by

Sutherland Global Services Interview Questions, Process, and Tips

Updated 7 Feb 2025

Top Sutherland Global Services Interview Questions and Answers

View all 105 questions

Sutherland Global Services Interview Experiences

Popular Designations

617 interviews found

Interview Questionnaireย 

1 Question

  • Q1. If laptop is not working and customer shouted on you what will be your fist step
  • Ans. 

    Stay calm and listen to the customer's concerns.

    • Remain calm and composed

    • Listen attentively to the customer's complaints

    • Apologize for the inconvenience caused

    • Assure the customer that you will do your best to resolve the issue

    • Ask relevant questions to gather more information about the problem

    • Offer possible solutions or troubleshooting steps

    • If necessary, escalate the issue to a higher level of support

  • Answered by AI

Technical Support Engineer Interview Questions asked at other Companies

Q1.ย Admin Questions :- What is Relationships what are types of relationships
View answer (4)

I applied via Walk-in and was interviewed before Sep 2021.ย There were 3 interview rounds.

Round 1 - Resume Shortlistย 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HRย 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Where do you see yourself in next 5 years
Round 3 - Typing Testย 

(1 Question)

  • Q1. Typing Speed test....

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep calm, believe in your self and give your best shot.

Customer Service Executive Interview Questions asked at other Companies

Q1.ย How u deal to the customer if he get non veg food instead of veg food ?
View answer (34)

Associate Manager-Service Delivery Interview Questions & Answers

user image Anonymous

posted on 5 Aug 2020

I applied via Naukri.com and was interviewed in Jul 2020.ย There were 3 interview rounds.

Interview Questionnaireย 

1 Question

  • Q1. About my previous job. What were the metrics I was driving . how would you deal with a team which is in bottom quintiles. How would you motivate your team and manage attrition

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay focused on what you have prepared for the interview, questions may be different but it all leads to how good a team member manager you are going to be.
E.g I was prepared for question "why should we hire you" but I was asked what difference are you going to bring in if you are selected

Similarly there are many questions that may be asked in different ways but you have to promptly rephrase your answer to match the question

I applied via Walk-in and was interviewed before Oct 2021.ย There were 2 interview rounds.

Round 1 - Resume Shortlistย 
Pro Tip by AmbitionBox:
Donโ€™t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HRย 

(2 Questions)

  • Q1. Tell us about yourself
  • Q2. Tell us about the story of a recently watched movie

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident and straightforward. Talk only on truth, the interviewers will come to know if you are cooking up some stories

Sutherland Global Services interview questions for popular designations

ย Associate

ย (32)

ย Customer Service Associate

ย (31)

ย Customer Service Executive

ย (27)

ย Non Voice Process Associate

ย (20)

ย Senior Associate

ย (20)

ย Customer Care Executive

ย (17)

ย Non Voice Customer Care Executive

ย (16)

ย NON Voice Process

ย (15)

C.S.A Interview Questions & Answers

user image Anonymous

posted on 13 Aug 2022

I applied via Walk-in and was interviewed before Aug 2021.ย There were 3 interview rounds.

Round 1 - One-on-oneย 

(1 Question)

  • Q1. Asked questions based on checking communication
Round 2 - Group Discussionย 

Given one topic asked to discuss about it

Round 3 - HRย 

(1 Question)

  • Q1. Discussion about salary package

Interview Preparation Tips

Interview preparation tips for other job seekers - Be clear on your point and be confidence

C.S.A Interview Questions asked at other Companies

Q1.ย How you will handle unhappy customers like he is continuously abusing you ?
View answer (1)

Get interview-ready with Top Sutherland Global Services Interview Questions

Senior Executive Interview Questions & Answers

user image petula starr

posted on 12 Feb 2022

I applied via Recruitment Consulltant and was interviewed before Feb 2021.ย There were 2 interview rounds.

Round 1 - One-on-oneย 

(2 Questions)

  • Q1. Personal details asked.
  • Q2. How did I get to know about the job opportunity
Round 2 - One-on-oneย 

(3 Questions)

  • Q1. Every question possible.
  • Q2. I was asked about Salary expectation.
  • Q3. Can I join immediately

Interview Preparation Tips

Interview preparation tips for other job seekers - If you want to have fun and don't want job security,then one can work there.

Senior Executive Interview Questions asked at other Companies

Q1.ย If oneday the men power is very less due to some problem and lode is more that day as a senior Exucative, how will u handle your team ?
View answer (55)

Jobs at Sutherland Global Services

View all

Interview Questionnaireย 

1 Question

  • Q1. How old are you

Seller Consultant Interview Questions asked at other Companies

Q1.ย New technology about AI
View answer (1)

IT Associate Interview Questions & Answers

user image Anonymous

posted on 5 Jan 2022

I applied via campus placement at Dr MGR Engineering College, Chennai and was interviewed before Jan 2021.ย There were 3 interview rounds.

Interview Questionnaireย 

1 Question

  • Q1. About Yourself, and Situation-based questions. No written test, No Technical interviews.

Interview Preparation Tips

Interview preparation tips for other job seekers - Not that difficult, Speak continuously without hesitations. It depends all on your English speaking skills. The pay scale will be good.

IT Associate Interview Questions asked at other Companies

Q1.ย What are the different components of computer hardware and how can errors related to them be resolved?
View answer (1)

I applied via Campus Placement and was interviewed before Feb 2020.ย There were 3 interview rounds.

Interview Questionnaireย 

1 Question

  • Q1.  Name U know all the system works right? Tell about urself Ur strength and weekness For what purpose did you chose this job Something about ur college days If ur a staff in our company,ur assigned to...

Interview Preparation Tips

Interview preparation tips for other job seekers - The candidate need to promise them that he/she will be here in the company for atleast one year
If the candidate is studying any other degree in correspondency or regular,it should be revealed,if it's been hidden by u, n later when it comes to be known it'll be an awkward situation
Whatever and however the questions r ,but the answer should be stuffed and at the same time crispy
Moreover ,a candidate should not please for a job,it should be like if u take me to ur company it will good for both ,but if not then the company is unlucky, because it looses a smart candidate
The one thing which matters a lot is the attidude ,but it should b maintained in a limit,if it crosses beyond the limit,the chances r there like u'll be thrown out by a watchman,it should be balanced very carefully

Brand Promoter Customers Handle and Customer Service Interview Questions asked at other Companies

Q1.ย Do u hv any idea abt customer service
View answer (1)

Accountant Interview Questions & Answers

user image Anonymous

posted on 18 Jun 2022

I was interviewed before Jun 2021.

Round 1 - One-on-oneย 

(2 Questions)

  • Q1. Normal tell me about yourself
  • Q2. One topic need yo talk about 2-3 mins

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident about what you speaking, job guarantee is 100% no unrequired firing.

Accountant Interview Questions asked at other Companies

Q1.ย What journal is made when purchase requisition is created
View answer (25)

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Sutherland Global Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Customer Service, Communication Skills, International Voice Process, Recruitment and Talent Acquisition.
What are the top questions asked in Sutherland Global Services interview?

Some of the top questions asked at the Sutherland Global Services interview -

  1. What will you do if you were given 1 millions in amount in your hand. How will ...read more
  2. How to find issues in Ram related to trouble shoot...read more
  3. Your preferred game and how to play...read more
How long is the Sutherland Global Services interview process?

The duration of Sutherland Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Sutherland Global Services Interview Process

based on 545 interviews

Interview experience

3.9
ย ย 
Good
View more
Join Sutherland Global Services We are a digital transformation company. We make digital ๐ก๐ฎ๐ฆ๐š๐งโ„ข

Interview Questions from Similar Companies

TCS Interview Questions
3.7
ย โ€ขย 10.4k Interviews
Accenture Interview Questions
3.9
ย โ€ขย 8.1k Interviews
Infosys Interview Questions
3.6
ย โ€ขย 7.6k Interviews
Wipro Interview Questions
3.7
ย โ€ขย 5.6k Interviews
Capgemini Interview Questions
3.7
ย โ€ขย 4.8k Interviews
Tech Mahindra Interview Questions
3.5
ย โ€ขย 3.8k Interviews
HCLTech Interview Questions
3.5
ย โ€ขย 3.8k Interviews
Genpact Interview Questions
3.8
ย โ€ขย 3k Interviews
Teleperformance Interview Questions
3.9
ย โ€ขย 1.7k Interviews
Concentrix Corporation Interview Questions
3.8
ย โ€ขย 1.6k Interviews
View all

Sutherland Global Services Reviews and Ratings

based on 6.8k reviews

3.6/5

Rating in categories

3.4

Skill development

3.5

Work-life balance

3.3

Salary

3.5

Job security

3.5

Company culture

3.0

Promotions

3.4

Work satisfaction

Explore 6.8k Reviews and Ratings
Associate-Workforce management/Resource Planner

Hyderabad / Secunderabad

6-10 Yrs

Not Disclosed

WFM Scheduler

Hyderabad / Secunderabad

5-10 Yrs

Not Disclosed

Adf Developer

Hyderabad / Secunderabad

4-9 Yrs

Not Disclosed

Explore more jobs
Associate
2.3k salaries
unlock blur

โ‚น1.1 L/yr - โ‚น7.4 L/yr

Senior Associate
1.8k salaries
unlock blur

โ‚น1.9 L/yr - โ‚น8 L/yr

Customer Service Associate
1.6k salaries
unlock blur

โ‚น1 L/yr - โ‚น5.5 L/yr

Associate Manager
992 salaries
unlock blur

โ‚น3.6 L/yr - โ‚น14.2 L/yr

CS Internet Associate
710 salaries
unlock blur

โ‚น1 L/yr - โ‚น6 L/yr

Explore more salaries
Compare Sutherland Global Services with

Genpact

3.8
Compare

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare

Wipro

3.7
Compare
Did you find this page helpful?
Yes No
write
Share an Interview