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Sutherland Global Services
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Stay calm and listen to the customer's concerns.
Remain calm and composed
Listen attentively to the customer's complaints
Apologize for the inconvenience caused
Assure the customer that you will do your best to resolve the issue
Ask relevant questions to gather more information about the problem
Offer possible solutions or troubleshooting steps
If necessary, escalate the issue to a higher level of support
I applied via Walk-in and was interviewed before Sep 2021.ย There were 3 interview rounds.
I applied via Naukri.com and was interviewed in Jul 2020.ย There were 3 interview rounds.
I applied via Walk-in and was interviewed before Oct 2021.ย There were 2 interview rounds.
Sutherland Global Services interview questions for popular designations
I applied via Walk-in and was interviewed before Aug 2021.ย There were 3 interview rounds.
Given one topic asked to discuss about it
Get interview-ready with Top Sutherland Global Services Interview Questions
I applied via Recruitment Consulltant and was interviewed before Feb 2021.ย There were 2 interview rounds.
I applied via campus placement at Dr MGR Engineering College, Chennai and was interviewed before Jan 2021.ย There were 3 interview rounds.
posted on 21 Feb 2021
I applied via Campus Placement and was interviewed before Feb 2020.ย There were 3 interview rounds.
I was interviewed before Jun 2021.
Top trending discussions
The duration of Sutherland Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 545 interviews
Interview experience
based on 6.8k reviews
Rating in categories
Associate
2.3k
salaries
| โน1.1 L/yr - โน7.4 L/yr |
Senior Associate
1.8k
salaries
| โน1.9 L/yr - โน8 L/yr |
Customer Service Associate
1.6k
salaries
| โน1 L/yr - โน5.5 L/yr |
Associate Manager
992
salaries
| โน3.6 L/yr - โน14.2 L/yr |
CS Internet Associate
710
salaries
| โน1 L/yr - โน6 L/yr |
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