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3.6

based on 6.8k Reviews

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Sutherland Global Services Interview Questions, Process, and Tips

Updated 7 Feb 2025

Top Sutherland Global Services Interview Questions and Answers

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Sutherland Global Services Interview Experiences

Popular Designations

617 interviews found

I applied via Recruitment Consultant and was interviewed in Dec 2020.ย There were 3 interview rounds.

Interview Questionnaireย 

2 Questions

  • Q1. What software testing
  • Ans. 

    Software testing is the process of evaluating a software application to ensure it meets the specified requirements and functions correctly.

    • Software testing is essential for identifying defects and ensuring the quality of the software.

    • It involves designing test cases, executing them, and comparing the actual results with expected results.

    • Different types of testing include functional testing, performance testing, securit...

  • Answered by AI
  • Q2. Software test main purpose
  • Ans. 

    The main purpose of software testing is to identify defects and ensure that the software meets the requirements and is of high quality.

    • Identify defects and errors in the software

    • Ensure that the software meets the specified requirements

    • Ensure that the software is of high quality and performs as expected

    • Improve the overall user experience

    • Reduce the risk of software failure and downtime

    • Increase customer satisfaction and t...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - pls advice

Skills evaluated in this interview

Software Tester Interview Questions asked at other Companies

Q1.ย Which is a best technique to generate automated test report ?
View answer (1)

Interview Questionnaireย 

2 Questions

  • Q1. Why should I hire you for this post as it was global support?
  • Q2. Where ever I've been and from and matter is how should I do and manage that's the matter. My country is also the part of global but I can perform well and have ability to do the task. I'll learn quickly so...

Global Customer Support Interview Questions asked at other Companies

Q1.ย What is global dispute investigation process
View answer (1)

CS Associate Interview Questions & Answers

user image Anonymous

posted on 18 May 2022

I applied via Naukri.com and was interviewed before May 2021.ย There was 1 interview round.

Round 1 - HRย 

(1 Question)

  • Q1. My self's About the company Details about me

Interview Preparation Tips

Interview preparation tips for other job seekers - No everything is good to understand

CS Associate Interview Questions asked at other Companies

Q1.ย How can face challenges with customer
View answer (1)

I applied via Company Website and was interviewed in Dec 2020.ย There were 3 interview rounds.

Interview Questionnaireย 

1 Question

  • Q1. About my projects and why you choose sutherland.

Interview Preparation Tips

Interview preparation tips for other job seekers - Let them know how important is this job for you and share some good informations about sutherland

Associate/Senior Associate -(Technical) Interview Questions asked at other Companies

Q1.ย What are the different types of Database management systems. What are the Database languages ? What is the difference between drop, delete and truncate?
View answer (2)

Sutherland Global Services interview questions for popular designations

ย Associate

ย (32)

ย Customer Service Associate

ย (31)

ย Customer Service Executive

ย (27)

ย Non Voice Process Associate

ย (20)

ย Senior Associate

ย (20)

ย Customer Care Executive

ย (17)

ย Non Voice Customer Care Executive

ย (16)

ย NON Voice Process

ย (15)

Interview Questionnaireย 

2 Questions

  • Q1. Describe the situation where you have gone out of the box to help the customer.
  • Ans. 

    I once went out of the box to help a customer by personally delivering their order when the delivery service failed.

    • Delivery service failed to deliver a customer's order

    • To ensure customer satisfaction, I personally delivered the order

    • Customer was delighted with the extra effort

  • Answered by AI
  • Q2. If you get such questions in interviews always try to be short and clear in framing sentences. Always use Star technique to answer such questions. Situation task action result.

Team Leader (Nontechnical) Interview Questions asked at other Companies

Q1.ย How can you make sure smooth flow of operations in your sphere of duty when there is a difference of opinion among your team members or when a team member is on off with a short notice ?
View answer (2)

Get interview-ready with Top Sutherland Global Services Interview Questions

Interview Questionnaireย 

1 Question

  • Q1. Hi this job or what kind work and safe

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi mam,

Its my pleasure to introduce myself.

This is Aruna. A from madipakkam my native is chennai

I live in a nuclear family with my parents and my brother

I passed out my 10th nd 12th in kalaimagal matriculation higher secondary school with 75%

I'm a commerce student currently pursuing B.com at Tmg college of art and science university

I have completed a basic tally in computer

My strength are I'm self motivation hard working person .I like to learn new things and acquire as much knowledge as possible

My short term goal is to do a job in a reputed organization. My long term goal is to achieve a good position in the organization I work for..

My hobbies are listening to music and make to cooking

Now I'm doing reselling in online process

That's all about me ..

Thank you for giving me this opportunity to introduce myself

I'm waiting for your recall...

Amazon Process Assistance Interview Questions asked at other Companies

Q1.ย Degree of saturation= the rqtio of volume of water to the volume of void is called as degree of saturation
View answer (1)

Jobs at Sutherland Global Services

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Associate Interview Questions & Answers

user image Anonymous

posted on 18 Dec 2021

I applied via Referral and was interviewed before Dec 2020.ย There were 3 interview rounds.

Interview Questionnaireย 

4 Questions

  • Q1. What do you know about Amazon?
  • Q2. Why did you seleted BPO as a career?
  • Q3. Are you ok with night shift?
  • Q4. Pay will 10000 at the beginning.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, be yourself, all is well.

Associate Interview Questions asked at other Companies

Q1.ย What is mean of TTR & why required for powder coating process ?
View answer (17)

BSC CS Interview Questions & Answers

user image Anonymous

posted on 16 Jun 2021

I applied via Naukri.com and was interviewed in Dec 2020.ย There was 1 interview round.

Interview Questionnaireย 

2 Questions

  • Q1. The Amazon Job related questions..
  • Q2. The senior Manager Michael choose me to work with Sutherland global services Pvt Ltd..

Interview Preparation Tips

Interview preparation tips for other job seekers - That interview was very unexpected for me, that time I'm in typewriting class suddenly I've got the call from Sutherland senior Manager Michael. It's been an 10 minutes they will be spend the time with me, after I'm selected in temporarily Associate c-s Internet in Sutherland, now I'm an permanent staff in our Sutherland company..

I applied via Naukri.com and was interviewed in Nov 2020.ย There were 5 interview rounds.

Interview Questionnaireย 

1 Question

  • Q1. General questions like introduction, what do we know about customer service. They check communication skills.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, fluent.

Top Sutherland Global Services Customer Service Associate Interview Questions and Answers

Q1.ย Your preferred game and how to play it
View answer (13)

Customer Service Associate Interview Questions asked at other Companies

Q1.ย Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)

Interview Questionnaireย 

2 Questions

  • Q1. My profile
  • Q2. Want to join immediately

Communication Engineer Interview Questions asked at other Companies

Q1.ย What are the modulation types and can you explain them?
View answer (1)

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Sutherland Global Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Customer Service, Communication Skills, International Voice Process, Recruitment and Talent Acquisition.
What are the top questions asked in Sutherland Global Services interview?

Some of the top questions asked at the Sutherland Global Services interview -

  1. What will you do if you were given 1 millions in amount in your hand. How will ...read more
  2. How to find issues in Ram related to trouble shoot...read more
  3. Your preferred game and how to play...read more
How long is the Sutherland Global Services interview process?

The duration of Sutherland Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.

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Sutherland Global Services Interview Process

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Interview experience

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Join Sutherland Global Services We are a digital transformation company. We make digital ๐ก๐ฎ๐ฆ๐š๐งโ„ข

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Sutherland Global Services Reviews and Ratings

based on 6.8k reviews

3.6/5

Rating in categories

3.4

Skill development

3.5

Work-life balance

3.3

Salary

3.5

Job security

3.5

Company culture

3.0

Promotions

3.4

Work satisfaction

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