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3.6

based on 7.1k Reviews

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Sutherland Global Services Interview Questions, Process, and Tips

Updated 15 Mar 2025

Top Sutherland Global Services Interview Questions and Answers

View all 7 questions

Sutherland Global Services Interview Experiences

Popular Designations

627 interviews found

Interview Questions & Answers

user image juicygross

posted on 3 Sep 2021

I applied via Referral and was interviewed in Aug 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell about yourself and then need to explain about process.. then questions related to accounts payables process
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They have not given any advice

Senior Associate Interview Questions & Answers

user image Anonymous

posted on 27 Oct 2022

I applied via Walk-in and was interviewed before Oct 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

General aptitude - Maths and English

Round 3 - Aptitude Test 

(3 Questions)

  • Q1. Essay writing and email writing for Non-Voice
    • Add your answer
  • Q2. Typing test to check your capabilities for Non-Voice ( chat and email support)
    • Add your answer
  • Q3. Communication test for voice process
    • Add your answer
Round 4 - One-on-one 

(2 Questions)

  • Q1. About the previous job
    • Add your answer
  • Q2. Tell me about yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold while answering the questions in the one on one round.

Senior Associate Interview Questions asked at other Companies

Q1. On an average, how many invoices can you process in a day?
View answer (10)

Back Office Executive Interview Questions & Answers

user image Anonymous

posted on 21 May 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. My self, communication skills, talking for 2 minutes on any topic they give.
    • Add your answer
  • Q2. Operations, reason for joining the company and reason for leaving previous company.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Sutherland is a very Good company to work. Management is very professional. Friendly work place.

Back Office Executive Interview Questions asked at other Companies

Q1. Which tools or software do you use to streamline processes and tasks?
View answer (2)

Associate Consultant Interview Questions & Answers

user image Anonymous

posted on 19 Nov 2022

I applied via Referral and was interviewed before Nov 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

They Some random data. We can't expect what they gonna provide.

Round 3 - HR 

(1 Question)

  • Q1. Like salary and just casual formal talk only everything decided by after manager round only except salary.in this you can ask anything but they don't answer even after joined also that's another matter 🤣
    • Add your answer
Round 4 - Typing Test 

(1 Question)

  • Q1. Typing speed test is mandatory for all bpo related jobs min 30wpm is required
    • Add your answer
Round 5 - Behavioral 

(1 Question)

  • Q1. They will ask random questions and test candidate strength and interest on job.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They max shortlist only who can work long last in the company. They want Who works long last in the company like slaves.

Associate Consultant Interview Questions asked at other Companies

Q1. There are 2 cricket teams, A and B, with 11 players each. If every player of team A shakes hands with every player of team B(once), what will be the total number of handshakes?
View answer (15)

Sutherland Global Services interview questions for popular designations

 Customer Service Associate

 (33)

 Associate

 (31)

 Customer Service Executive

 (25)

 Senior Associate

 (21)

 Non Voice Process Associate

 (21)

 Customer Care Executive

 (17)

 Non Voice Customer Care Executive

 (16)

 Voice Process Executive

 (15)

Process Associate L1 Interview Questions & Answers

user image Anonymous

posted on 3 Sep 2022

I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduce about self. Typing speed scoring Communication skills.
    • Add your answer
Round 2 - Aptitude Test 

1 hour test related to communications

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak confidently without any fear.
Dont stop and think and then speak.

Process Associate L1 Interview Questions asked at other Companies

Q1. Diagnostic center and what are its function
Add answer

Get interview-ready with Top Sutherland Global Services Interview Questions

Technical Support Executive Interview Questions & Answers

user image Anonymous

posted on 2 Jun 2022

I applied via Naukri.com and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 
Round 3 - One-on-one 

(1 Question)

  • Q1. Self introducation Previous experience Product knowledge Expectations of salary
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Fluent english
Make sure your answering all
the questions they are asking

Technical Support Executive Interview Questions asked at other Companies

Q1. 1. How to install windows 2. How to make pen drive bootable 3.What is taskbar 4.what is task manager 5.How to make partition in hard drive 6. How to activate windows
View answer (2)

Jobs at Sutherland Global Services

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Customer Service Associate Interview Questions & Answers

user image

posted on 8 May 2022

I applied via Job Portal and was interviewed in Nov 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Nothing general question
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't provide any irrelevant doc or the HR are ready set to fire you

Top Sutherland Global Services Customer Service Associate Interview Questions and Answers

Q1. Your preferred game and how to play it
View answer (13)

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (40)

Associate Manager Interview Questions & Answers

user image Anonymous

posted on 28 Feb 2022

I applied via Naukri.com and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. What are major IT related risks for manufacturing concerns ?
  • Ans. 

    Major IT related risks for manufacturing concerns include data breaches, system failures, and supply chain disruptions.

    • Data breaches: Manufacturing companies store sensitive data such as customer information, intellectual property, and financial records. A breach can lead to loss of trust, legal consequences, and financial damage.

    • System failures: Manufacturing operations heavily rely on IT systems for production planni...

    • Answered by AI
    View 2 more answers
Round 3 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Why are you looking for a change?
    • Add your answer
  • Q5. Where do you see yourself in 5 years?
    • Add your answer
  • Q6. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Majority of the job is night shift 9 pm to 6 am or evening shift 6 pm to 3 am, I opted evening shift and find it to be very difficult since the shift will be extended 1 hour & call disturbances on the morning sleeping time. Go only if you are use to be late night sleeping person

Associate Manager Interview Questions asked at other Companies

Q1. How will you calculate tension on the sheet which is being given OFF, by Pay off reel ?
View answer (5)

C.S.A Interview Questions & Answers

user image Anonymous

posted on 10 Aug 2021

I applied via Referral

Interview Questionnaire 

1 Question

  • Q1. About customer service. How to interact with customers. It's completely about customer point of view.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's good

C.S.A Interview Questions asked at other Companies

Q1. How you will handle unhappy customers like he is continuously abusing you ?
View answer (1)

Associate Consultant Interview Questions & Answers

user image

posted on 22 Sep 2022

I applied via Referral and was interviewed before Sep 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Introduce yourself and asked about previous work experience
  • Ans. Introduced myself and provided details about my previous work experience
    • Answered by Kaushik S
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Make sure your English is fluent and know about the company.

Associate Consultant Interview Questions asked at other Companies

Q1. There are 2 cricket teams, A and B, with 11 players each. If every player of team A shakes hands with every player of team B(once), what will be the total number of handshakes?
View answer (15)

Top trending discussions

View All
Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Sutherland Global Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Customer Service, Communication Skills, International Voice Process, Recruitment and Talent Acquisition.
What are the top questions asked in Sutherland Global Services interview?

Some of the top questions asked at the Sutherland Global Services interview -

  1. What will you do if you were given 1 millions in amount in your hand. How will ...read more
  2. How to find issues in Ram related to trouble shoot...read more
  3. Your preferred game and how to play...read more
How long is the Sutherland Global Services interview process?

The duration of Sutherland Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.

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Sutherland Global Services Interviews By Designations

Interview Questions for Popular Designations

Sutherland Global Services Interview Process

based on 575 interviews

Interview experience

3.9
  
Good
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Sutherland Global Services Reviews and Ratings

based on 7.1k reviews

3.6/5

Rating in categories

3.3

Skill development

3.5

Work-life balance

3.2

Salary

3.4

Job security

3.5

Company culture

2.9

Promotions

3.3

Work satisfaction

Explore 7.1k Reviews and Ratings
Jobs at Sutherland Global Services
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Sutherland Global Services Salaries in India
Associate
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₹1.1 L/yr - ₹6.7 L/yr

Senior Associate
1.8k salaries
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₹1.8 L/yr - ₹7.8 L/yr

Customer Service Associate
1.6k salaries
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₹1 L/yr - ₹5.5 L/yr

Associate Manager
870 salaries
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₹4.4 L/yr - ₹14 L/yr

Customer Service Executive
685 salaries
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₹1.3 L/yr - ₹5.8 L/yr

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