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Sutherland Global Services Interview Questions, Process, and Tips
Updated
4 Feb 2025
Top Sutherland Global Services Interview Questions and Answers
- Q1. Your preferred game and how to play itasked in Customer Service Associate interview
- Q2. How to find issues in Ram related to trouble shootingasked in Customer Service Executive interview
- Q3. What is your typing speed, measured in words per minute, during typing tests?asked in Associate interview
Sutherland Global Services Interview Experiences
Popular Designations
616 interviews found
Anonymous
Interview Questionnaire
2 Questions
- Q1. General questions about me and my surroundings.
- Q2. Mostly they look how you speak in English
Add your answer
Add your answer
Top Sutherland Global Services Customer Service Associate Interview Questions and Answers
Q1. Your preferred game and how to play it
View answer
(12)
Customer Service Associate Interview Questions asked at other Companies
Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer
(38)
I applied via Walk-in and was interviewed before Oct 2021. There were 4 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test
General aptitude - Maths and English
Round 3 - Aptitude Test
(3 Questions)
- Q1. Essay writing and email writing for Non-Voice
- Q2. Typing test to check your capabilities for Non-Voice ( chat and email support)
- Q3. Communication test for voice process
Add your answer
Add your answer
Add your answer
Round 4 - One-on-one
(2 Questions)
- Q1. About the previous job
- Q2. Tell me about yourself
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be bold while answering the questions in the one on one round.
Senior Associate Interview Questions asked at other Companies
Q1. On an average, how many invoices can you process in a day?
View answer
(10)
I applied via Referral and was interviewed before Nov 2021. There were 5 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test
They Some random data. We can't expect what they gonna provide.
Round 3 - HR
(1 Question)
- Q1. Like salary and just casual formal talk only everything decided by after manager round only except salary.in this you can ask anything but they don't answer even after joined also that's another matter 🤣
Add your answer
Round 4 - Typing Test
(1 Question)
- Q1. Typing speed test is mandatory for all bpo related jobs min 30wpm is required
Add your answer
Round 5 - Behavioral
(1 Question)
- Q1. They will ask random questions and test candidate strength and interest on job.
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - They max shortlist only who can work long last in the company. They want Who works long last in the company like slaves.
Associate Consultant Interview Questions asked at other Companies
Q1. There are 2 cricket teams, A and B, with 11 players each. If every player of team A shakes hands with every player of team B(once), what will be the total number of handshakes?
View answer
(15)
I applied via Naukri.com and was interviewed before Jun 2021. There were 3 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test
Round 3 - One-on-one
(1 Question)
- Q1. Self introducation Previous experience Product knowledge Expectations of salary
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident
Fluent english
Make sure your answering all
the questions they are asking
Fluent english
Make sure your answering all
the questions they are asking
Technical Support Executive Interview Questions asked at other Companies
Q1. 1. How to install windows 2. How to make pen drive bootable 3.What is taskbar 4.what is task manager 5.How to make partition in hard drive 6. How to activate windows
View answer
(2)
Sutherland Global Services interview questions for popular designations
Dustu Chele Aakash
I applied via Job Portal and was interviewed in Nov 2021. There was 1 interview round.
Round 1 - HR
(1 Question)
- Q1. Nothing general question
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Don't provide any irrelevant doc or the HR are ready set to fire you
Top Sutherland Global Services Customer Service Associate Interview Questions and Answers
Q1. Your preferred game and how to play it
View answer
(12)
Customer Service Associate Interview Questions asked at other Companies
Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer
(38)
Get interview-ready with Top Sutherland Global Services Interview Questions
I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.
Round 1 - HR
(1 Question)
- Q1. Introduce about self. Typing speed scoring Communication skills.
Add your answer
Round 2 - Aptitude Test
1 hour test related to communications
Interview Preparation Tips
Interview preparation tips for other job seekers - Speak confidently without any fear.
Dont stop and think and then speak.
Dont stop and think and then speak.
Process Associate L1 Interview Questions asked at other Companies
Q1. Diagnostic center and what are its function
Add answer
Jobs at Sutherland Global Services
I applied via Naukri.com and was interviewed before Feb 2021. There were 3 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical
(1 Question)
- Q1. What are major IT related risks for manufacturing concerns ?
- Ans.
Major IT related risks for manufacturing concerns include data breaches, system failures, and supply chain disruptions.
Data breaches: Manufacturing companies store sensitive data such as customer information, intellectual property, and financial records. A breach can lead to loss of trust, legal consequences, and financial damage.
System failures: Manufacturing operations heavily rely on IT systems for production planni...
Answered by
AI
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Round 3 - HR
(6 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. Why are you looking for a change?
- Q5. Where do you see yourself in 5 years?
- Q6. Tell me about yourself.
Add your answer
Add your answer
Add your answer
Add your answer
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Majority of the job is night shift 9 pm to 6 am or evening shift 6 pm to 3 am, I opted evening shift and find it to be very difficult since the shift will be extended 1 hour & call disturbances on the morning sleeping time. Go only if you are use to be late night sleeping person
Associate Manager Interview Questions asked at other Companies
Q1. How will you calculate tension on the sheet which is being given OFF, by Pay off reel ?
View answer
(5)
I applied via Referral
Interview Questionnaire
1 Question
- Q1. About customer service. How to interact with customers. It's completely about customer point of view.
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - It's good
C.S.A Interview Questions asked at other Companies
Q1. How you will handle unhappy customers like he is continuously abusing you ?
View answer
(1)
Kaushik S
I applied via Referral and was interviewed before Sep 2021. There was 1 interview round.
Round 1 - HR
(1 Question)
- Q1. Introduce yourself and asked about previous work experience
- Ans. Introduced myself and provided details about my previous work experience
Answered by
Kaushik S
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Make sure your English is fluent and know about the company.
Associate Consultant Interview Questions asked at other Companies
Q1. There are 2 cricket teams, A and B, with 11 players each. If every player of team A shakes hands with every player of team B(once), what will be the total number of handshakes?
View answer
(15)
I applied via campus placement at Keshav Memorial Degree College, Hyderabad and was interviewed in Mar 2021. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Tell me about ur self Educational qualifications College days
- Q2. What is the reason to raise this question
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be cool and always remember
What your is saying is secondary how you are saying is mandatory
What your is saying is secondary how you are saying is mandatory
Banking Operations Interview Questions asked at other Companies
Q1. A crossed cheque indicates the amount should be deposited into the payees account and cannot be cashed by the bank over the counter. Here in the image, number#2, you can see two cross-lines on the left side corner of the cheque that indicat...
read more
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(1)
Top trending discussions
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Salary Discussions, Hike & Promotions
2w
fathersahaab
·
works at
AmbitionBox
New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer.
So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation.
Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Sutherland Global Services Interview FAQs
How many rounds are there in Sutherland Global Services interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Sutherland Global Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Customer Service, Communication Skills, International Voice Process, Recruitment and Talent Acquisition.
What are the top questions asked in Sutherland Global Services interview?
How long is the Sutherland Global Services interview process?
The duration of Sutherland Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.
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Sutherland Global Services Interviews By Designations
- Sutherland Global Services Associate Interview Questions
- Sutherland Global Services Customer Service Associate Interview Questions
- Sutherland Global Services Customer Service Executive Interview Questions
- Sutherland Global Services Non Voice Process Associate Interview Questions
- Sutherland Global Services Senior Associate Interview Questions
- Sutherland Global Services Customer Care Executive Interview Questions
- Sutherland Global Services Non Voice Customer Care Executive Interview Questions
- Sutherland Global Services NON Voice Process Interview Questions
- Show more
Interview Questions for Popular Designations
- Associate Interview Questions
- Customer Service Associate Interview Questions
- Customer Service Executive Interview Questions
- Senior Associate Interview Questions
- Non Voice Process Associate Interview Questions
- Customer Care Executive Interview Questions
- Non Voice Customer Care Executive Interview Questions
- NON Voice Process Interview Questions
- Show more
Sutherland Global Services Interview Process
based on 538 interviews
Interview experience
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Sutherland Global Services Reviews and Ratings
based on 6.7k reviews
Rating in categories
|
Associate
2.3k
salaries
|  ₹1.1 L/yr - ₹7.4 L/yr |
|
Senior Associate
1.8k
salaries
| ₹1.8 L/yr - ₹8 L/yr |
|
Customer Service Associate
1.6k
salaries
| ₹1 L/yr - ₹5.5 L/yr |
|
Associate Manager
992
salaries
| ₹4.5 L/yr - ₹14.2 L/yr |
|
CS Internet Associate
693
salaries
| ₹1 L/yr - ₹6 L/yr |
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