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Sutherland Global Services
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I applied via Approached by Company and was interviewed in Jun 2024. There were 3 interview rounds.
I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.
Sqr process steps involve identifying, analyzing, and improving business processes.
Identify the process to be improved
Analyze the current process and identify areas for improvement
Design and implement the improved process
Monitor and measure the effectiveness of the new process
Continuously improve the process over time
Sutherland Global Services interview questions for designations
I applied via Naukri.com and was interviewed before Feb 2021. There were 3 interview rounds.
Major IT related risks for manufacturing concerns include data breaches, system failures, and supply chain disruptions.
Data breaches: Manufacturing companies store sensitive data such as customer information, intellectual property, and financial records. A breach can lead to loss of trust, legal consequences, and financial damage.
System failures: Manufacturing operations heavily rely on IT systems for production planni...
I applied via Recruitment Consultant and was interviewed in Mar 2021. There were 3 interview rounds.
I applied via Company Website and was interviewed before Aug 2021. There were 3 interview rounds.
English testing round
General knowledge questions
Previous company experience
Why do you want to join the company
Discussion over posting and salary
Top trending discussions
I applied via Approached by Company and was interviewed in Sep 2024. There was 1 interview round.
posted on 28 Nov 2024
I applied via Naukri.com and was interviewed in May 2024. There were 3 interview rounds.
I have managed multiple projects in various industries, leading cross-functional teams to successful outcomes.
Led a team in implementing a new software system for a retail company, resulting in a 20% increase in efficiency
Managed a marketing campaign for a tech startup, exceeding lead generation goals by 30%
Coordinated a product launch for a consumer goods company, resulting in a 15% increase in sales
I have extensive experience in handling various issues in a professional setting.
Managed customer complaints effectively by listening to their concerns and finding solutions
Resolved conflicts between team members by facilitating open communication and finding common ground
Handled unexpected challenges by staying calm under pressure and thinking quickly on my feet
I have over 5 years of experience in service management, including leading teams, implementing processes, and improving customer satisfaction.
Led a team of 10 service representatives in a tech company
Implemented a new ticketing system to streamline customer inquiries
Conducted regular training sessions to improve team performance
Utilized data analytics to identify trends and improve service delivery
I have 5 years of experience in release management, coordinating software releases and ensuring smooth deployment.
Coordinated software releases across multiple teams to ensure timely delivery
Managed release schedules and communicated updates to stakeholders
Implemented release automation tools to streamline the deployment process
Performed post-release analysis to identify areas for improvement
Worked closely with develop...
I have extensive experience in incident management, including identifying, analyzing, and resolving incidents to minimize impact on operations.
Led a team in responding to critical incidents and ensuring timely resolution
Implemented incident management processes to improve efficiency and reduce downtime
Utilized incident tracking tools to monitor and prioritize incidents based on severity
Collaborated with cross-functiona...
I applied via Recruitment Consulltant and was interviewed in Sep 2023. There were 4 interview rounds.
based on 142 reviews
Rating in categories
Hyderabad / Secunderabad,
Navi Mumbai
+14-9 Yrs
₹ 3-14.8 LPA
Associate
2.3k
salaries
| ₹1.1 L/yr - ₹7.4 L/yr |
Senior Associate
1.8k
salaries
| ₹1.8 L/yr - ₹7.8 L/yr |
Customer Service Associate
1.6k
salaries
| ₹1.2 L/yr - ₹5.8 L/yr |
Associate Manager
841
salaries
| ₹4.3 L/yr - ₹13.5 L/yr |
Process Associate
645
salaries
| ₹1.4 L/yr - ₹5.2 L/yr |
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