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Sutherland Global Services Associate Manager Interview Questions and Answers

Updated 25 Dec 2024

Sutherland Global Services Associate Manager Interview Experiences

7 interviews found

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. What are structured finance product
  • Q2. Key features of transactions parties
Round 2 - Technical 

(2 Questions)

  • Q1. Background of coding
  • Q2. Communication skills
Round 3 - HR 

(2 Questions)

  • Q1. Expected pay and current
  • Q2. Notice period duration
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Experince related
  • Q2. Process related

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I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Asked about people management, team management,data management,formulas etc.
Round 2 - One-on-one 

(1 Question)

  • Q1. Same as first round .

Interview Preparation Tips

Interview preparation tips for other job seekers - Know your strengths .talk about your achievements and focus on one thing at a time.
Round 1 - Technical 

(2 Questions)

  • Q1. Application engine actions
  • Q2. Sqr process steps detaiils
  • Ans. 

    Sqr process steps involve identifying, analyzing, and improving business processes.

    • Identify the process to be improved

    • Analyze the current process and identify areas for improvement

    • Design and implement the improved process

    • Monitor and measure the effectiveness of the new process

    • Continuously improve the process over time

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good interview scope to learn the technology

Sutherland Global Services interview questions for designations

 Associate Account Manager

 (1)

 Associate Product Manager

 (1)

 Senior Associate Manager

 (1)

 Associate

 (31)

 Senior Associate

 (19)

 Process Associate

 (14)

 Customer Associate

 (4)

 BPO Associate

 (2)

I applied via Naukri.com and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. What are major IT related risks for manufacturing concerns ?
  • Ans. 

    Major IT related risks for manufacturing concerns include data breaches, system failures, and supply chain disruptions.

    • Data breaches: Manufacturing companies store sensitive data such as customer information, intellectual property, and financial records. A breach can lead to loss of trust, legal consequences, and financial damage.

    • System failures: Manufacturing operations heavily rely on IT systems for production planni...

  • Answered by AI
Round 3 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why are you looking for a change?
  • Q5. Where do you see yourself in 5 years?
  • Q6. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Majority of the job is night shift 9 pm to 6 am or evening shift 6 pm to 3 am, I opted evening shift and find it to be very difficult since the shift will be extended 1 hour & call disturbances on the morning sleeping time. Go only if you are use to be late night sleeping person

I applied via Recruitment Consultant and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Interview ask by company basically based on are, Ssl vpn,ipsec vpn, bgp, ospf, ftd, asa

Interview Preparation Tips

Interview preparation tips for other job seekers - Just perpare for what you know and be confident.

Associate Manager Jobs at Sutherland Global Services

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I applied via Company Website and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

English testing round
General knowledge questions
Previous company experience
Why do you want to join the company
Discussion over posting and salary

Round 3 - HR 

(2 Questions)

  • Q1. Why did you leave your company
  • Q2. I wanted to relocate the location Minimize the travel time Learn more Lead more towards future Willing to have a great future

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Associate Manager interview:
  • General Accounting
  • genral knowledge
  • Auditing
  • Internet
  • Key Account Management
  • keys
Interview preparation tips for other job seekers - Go with full confidence
Convince the power point with your conversation
First impressions is always the best
Make sure you are confident enough to face one on one round with HR

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Sap Basis and Hana administration
  • Q2. S4H conversion and Azure migration
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There were 3 interview rounds.

Round 1 - Technical 

(4 Questions)

  • Q1. Daily BAU activities
  • Q2. Project Experience
  • Ans. 

    I have managed multiple projects in various industries, leading cross-functional teams to successful outcomes.

    • Led a team in implementing a new software system for a retail company, resulting in a 20% increase in efficiency

    • Managed a marketing campaign for a tech startup, exceeding lead generation goals by 30%

    • Coordinated a product launch for a consumer goods company, resulting in a 15% increase in sales

  • Answered by AI
  • Q3. Issue Handling Experience
  • Ans. 

    I have extensive experience in handling various issues in a professional setting.

    • Managed customer complaints effectively by listening to their concerns and finding solutions

    • Resolved conflicts between team members by facilitating open communication and finding common ground

    • Handled unexpected challenges by staying calm under pressure and thinking quickly on my feet

  • Answered by AI
  • Q4. Service Management Experience
  • Ans. 

    I have over 5 years of experience in service management, including leading teams, implementing processes, and improving customer satisfaction.

    • Led a team of 10 service representatives in a tech company

    • Implemented a new ticketing system to streamline customer inquiries

    • Conducted regular training sessions to improve team performance

    • Utilized data analytics to identify trends and improve service delivery

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. Release Management Experience
  • Ans. 

    I have 5 years of experience in release management, coordinating software releases and ensuring smooth deployment.

    • Coordinated software releases across multiple teams to ensure timely delivery

    • Managed release schedules and communicated updates to stakeholders

    • Implemented release automation tools to streamline the deployment process

    • Performed post-release analysis to identify areas for improvement

    • Worked closely with develop...

  • Answered by AI
  • Q2. Incident Management Experience
  • Ans. 

    I have extensive experience in incident management, including identifying, analyzing, and resolving incidents to minimize impact on operations.

    • Led a team in responding to critical incidents and ensuring timely resolution

    • Implemented incident management processes to improve efficiency and reduce downtime

    • Utilized incident tracking tools to monitor and prioritize incidents based on severity

    • Collaborated with cross-functiona...

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Overall project experience
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. It was about Search ads and campaign
Round 3 - Technical 

(1 Question)

  • Q1. It was in more detail
Round 4 - HR 

(1 Question)

  • Q1. It was about salary negotiation

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare thoroughly and answer confidently.

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services Associate Manager interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are Technical, One-on-one Round and HR.
How to prepare for Sutherland Global Services Associate Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Recruitment, Talent Acquisition, Financial Modelling, Team Management and Credit Research.
What are the top questions asked in Sutherland Global Services Associate Manager interview?

Some of the top questions asked at the Sutherland Global Services Associate Manager interview -

  1. What are major IT related risks for manufacturing concern...read more
  2. Sqr process steps detai...read more
  3. Interview ask by company basically based on are, Ssl vpn,ipsec vpn, bgp, ospf, ...read more

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Sutherland Global Services Associate Manager Salary
based on 841 salaries
₹4.3 L/yr - ₹13.5 L/yr
46% less than the average Associate Manager Salary in India
View more details

Sutherland Global Services Associate Manager Reviews and Ratings

based on 142 reviews

3.5/5

Rating in categories

3.0

Skill development

3.4

Work-life balance

3.1

Salary

3.5

Job security

3.2

Company culture

3.0

Promotions

3.1

Work satisfaction

Explore 142 Reviews and Ratings
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5-10 Yrs

₹ 6.5-8.5 LPA

Associate Manager-Credit Research-High Yield

Hyderabad / Secunderabad,

Navi Mumbai

+1

4-9 Yrs

₹ 3-14.8 LPA

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