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Sutherland Global Services Global Customer Support Interview Questions and Answers

Updated 19 Nov 2020

Sutherland Global Services Global Customer Support Interview Experiences

1 interview found

Interview Questionnaire 

2 Questions

  • Q1. Why should I hire you for this post as it was global support?
  • Q2. Where ever I've been and from and matter is how should I do and manage that's the matter. My country is also the part of global but I can perform well and have ability to do the task. I'll learn quickly so...

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Tell about your self
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me something about yourself
  • Q2. Why do you want to join us
  • Q3. Where do you see yourself in five years
Round 3 - One-on-one 

(1 Question)

  • Q1. What is global dispute investigation process
  • Ans. 

    Global dispute investigation process is a procedure to investigate and resolve disputes across different countries.

    • It involves gathering information and evidence from all parties involved

    • It may require legal expertise to interpret laws and regulations in different countries

    • The process aims to reach a fair and equitable resolution for all parties

    • Examples include disputes over international trade, intellectual property r

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just calm and don't hesitate, speak English properly, they will check your communication skill and your face reaction. Just be confident that's it

Interview Questionnaire 

3 Questions

  • Q1. Inevitable consisted of 4 round :-
  • Q2. One such question i remember was no of possible decoding of a given integer string. Ex - If a-1, b-2, c-3, ... Z - 26 Then 123 can be written as ABC, LC, AW
  • Q3. 3) MCQ - it consisted of multiple choice questions from android and java domain. The level was medium. 4) Manager round - asked questions about my project and technologies used. Gave me a problem relate...

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice Algorithms

Interview Questionnaire 

1 Question

  • Q1. Sharepoint

I applied via Walk-in and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Self intraduction
  • Q2. My self introduction
  • Q3. Please inform then it self

Interview Preparation Tips

Interview preparation tips for other job seekers - Good but not in quick ans

I applied via Approached by Company and was interviewed before May 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Explain Modal Analysis ??
  • Ans. 

    Modal analysis is a technique used to study the dynamic behavior of structures under different loads.

    • Modal analysis involves determining the natural frequencies, damping ratios, and mode shapes of a structure.

    • It helps in understanding how a structure will respond to different types of loads and vibrations.

    • Modal analysis is commonly used in the aerospace, automotive, and civil engineering industries.

    • For example, modal a...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare Finite Element Analysis and SOM theory

Interview Preparation Tips

Round: Group Discussion
Tips: Be confident and speak relevant points

Round: Technical Interview
Experience: It was 2 member panel who conducted the interview. The interview questions were centred around my prior work experience, my specialization and guess estimates about a hypothetical business scenario.
Tips: Have a couple of good questions to ask the panellist when they ask you.

Round: Technical Interview
Experience: This interview was conducted by the head of a business unit. The questions was mainly about my prior work experience. This interview more detailed and serious in manner.

Round: HR Interview
Experience: This round was conducted by a senior HR manager. This round was more about my fit in the organization.

Skills: Business Logic , Communication Skills, Analytical Skills
College Name: KJ SOMAIYA INSTITUTE OF MANAGEMENT STUDIES AND RESEARCH

Interview Questionnaire 

2 Questions

  • Q1. What's a Single Ops tool?
  • Ans. 

    Single Ops tool is a software that helps businesses manage their operations from a single platform.

    • It streamlines processes and improves efficiency

    • It can include features like scheduling, inventory management, and invoicing

    • Examples include ServiceTitan, Jobber, and Housecall Pro

  • Answered by AI
  • Q2. Tell me about yourself
  • Ans. 

    I am a dedicated and hardworking individual with a passion for learning and growth.

    • I have a background in marketing and have worked in the industry for 5 years.

    • I am currently pursuing a Master's degree in Business Administration to further my skills and knowledge.

    • I am a team player and enjoy collaborating with others to achieve common goals.

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: We had screening test in which 15 out of 40 were shortlisted
Tips: Be quick , skip the difficult ones
Duration: 20 minutes
Total Questions: 60

Round: Group Discussion
Experience: Had a brief discussion on the topic.Started the conversation and did positive contribution.
Tips: Speak with confidence , maintain eye contact with everyone .
Duration: 15 minutes

Round: Technical Interview
Experience: Have been asked around 10-15 questions , difficulty is moderate

Round: HR Interview
Experience: Open loop questions
Tips: Be realistic and keep it short

College Name: Malla Reddy Institute Of Engineering & Technology ( MRIET )

Skills evaluated in this interview

I applied via Campus Placement and was interviewed before Jan 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Regulatory basics, ICH guidelines

Interview Preparation Tips

Interview preparation tips for other job seekers - Do the basic related to regulatory affairs

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