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Genpact Global Customer Support Interview Questions and Answers

Updated 4 Feb 2023

Genpact Global Customer Support Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me something about yourself
  • Q2. Why do you want to join us
  • Q3. Where do you see yourself in five years
Round 3 - One-on-one 

(1 Question)

  • Q1. What is global dispute investigation process
  • Ans. 

    Global dispute investigation process is a procedure to investigate and resolve disputes across different countries.

    • It involves gathering information and evidence from all parties involved

    • It may require legal expertise to interpret laws and regulations in different countries

    • The process aims to reach a fair and equitable resolution for all parties

    • Examples include disputes over international trade, intellectual property r

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just calm and don't hesitate, speak English properly, they will check your communication skill and your face reaction. Just be confident that's it

Interview Questionnaire 

1 Question

  • Q1. Tell about your self

Global Customer Support Interview Questions Asked at Other Companies

asked in Genpact
Q1. What is global dispute investigation process
Q2. What is ixigo ?

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is protocol
  • Ans. 

    Protocol is a set of rules or guidelines for communication and interaction between devices or systems.

    • Protocol is a standardized set of rules that allow devices to communicate with each other.

    • It defines the format, timing, sequencing, and error checking of data transmission.

    • Examples of protocols include TCP/IP, HTTP, and SMTP.

  • Answered by AI
  • Q2. Global service desk means

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
-

I applied via Approached by Company and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. What is your daily routine?
  • Q3. What is your 3 best skills

Interview Preparation Tips

Round: Test
Experience: 1. Initially around 100 students sat for the written test.
2. Out of that only 66 students got selected for Online Communciation Test.
3. After this round, 25 people got selected for interview round and 21 people got the offers.
Tips: I had basically gone through indiabix.com site and I had solved all the questions related to number series, ratio and proportion, averages and also took some aptitude test given there.

Skill Tips: Stick to your basics. Brush-up your 10th and 12th class topics. And apart from it know your projects well. In IBM they generally ask from projects. And after that Online communication test around 90 person students generally get selected.Do some Research on company in which you are going to sit.First round was challenging and after that it was little bit stress-less.
Skills:
College Name: NIT Surathkal

Genpact Interview FAQs

How many rounds are there in Genpact Global Customer Support interview?
Genpact interview process usually has 3 rounds. The most common rounds in the Genpact interview process are One-on-one Round and Resume Shortlist.

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Genpact Global Customer Support Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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