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3.6

based on 6.7k Reviews

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Sutherland Global Services Interview Questions, Process, and Tips

Updated 4 Feb 2025

Top Sutherland Global Services Interview Questions and Answers

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Sutherland Global Services Interview Experiences

Popular Designations

616 interviews found

I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Tell me about yourself.
Round 2 - Aptitude Test 

About products and customer handling

Interview Preparation Tips

Interview preparation tips for other job seekers - good company and good to learn things

Customer Associate Interview Questions asked at other Companies

Q1. What do you know about ecommerce processes and non responsibilities?
View answer (1)
Round 1 - Assignment 

Typing test

Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.
Round 3 - HR 

(7 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why are you looking for a change?
  • Q5. Where do you see yourself in 5 years?
  • Q6. What are your strengths and weaknesses?
  • Q7. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence and be cool answer slowly no hurry

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (34)

Consultant Interview Questions & Answers

user image Anonymous

posted on 29 May 2022

I applied via Naukri.com and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Many logical questions about different uses of carefulness in modern work was asked

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Consultant interview:
  • Exercise and health courses
Interview preparation tips for other job seekers - Love your job. Be confident. Think carefully in every step.

Consultant Interview Questions asked at other Companies

Q1. How would you pass an entry for travel expenses incurred and paid by employee and was reimbursed? How would the end to end flow happens
View answer (8)

I applied via Referral and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. The interview mainly focused on evaluating my English communication skills and my stability. The interviewer asked questions to makes sure that I'm planning to work at Sutherland for a long period of time....

Interview Preparation Tips

Interview preparation tips for other job seekers - Before attending interview for Sutherland do your best to improve your English Communication Skills, its very important, if you are able to speak in English fluently then you can easily clear the interviews. Stability is very important, you should always answer question in a way that you are planning to stay at Sutherland for a long period of time. After clearing the interviews you will be having communication assessment tests and Typing test, make sure you have at least a typing speed of 30wps and 90% above accuracy. Overall, it wasn't so easy to get selected at Sutherland but if you try your best and have patience you can definitely get selected.

CS Internet Associate Interview Questions asked at other Companies

Q1. Cons and pros of social media or else about social media
View answer (1)

Sutherland Global Services interview questions for popular designations

 Associate

 (32)

 Customer Service Associate

 (31)

 Customer Service Executive

 (27)

 Non Voice Process Associate

 (20)

 Senior Associate

 (20)

 Customer Care Executive

 (17)

 Non Voice Customer Care Executive

 (16)

 NON Voice Process

 (15)

I applied via Job Portal and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - Assignment 

A normal assessment

Round 2 - Technical 

(2 Questions)

  • Q1. Speaking skill test basically not such touch
  • Q2. Vocabulary command over language and confidence

Interview Preparation Tips

Interview preparation tips for other job seekers - Never join this company i never saw a company validating all bgv after serving 60 days no proper management only hire and fire

Top Sutherland Global Services Customer Service Associate Interview Questions and Answers

Q1. Your preferred game and how to play it
View answer (13)

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)

Get interview-ready with Top Sutherland Global Services Interview Questions

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. HR decision tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - I dnt any tips non voice process type writing and 2mnts speaking one topic

NON Voice Process Interview Questions asked at other Companies

Q1. What is mortgage value
View answer (35)

Jobs at Sutherland Global Services

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BPO 1 Interview Questions & Answers

user image Anonymous

posted on 1 Apr 2022

I applied via LinkedIn and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Ans. 

    I am a highly motivated and experienced professional with a strong background in customer service and BPO industry.

    • I have worked in the BPO industry for over 5 years, handling customer inquiries and providing excellent service.

    • I am skilled in handling high call volumes and resolving customer issues efficiently.

    • I have a proven track record of meeting and exceeding customer satisfaction targets.

    • I am proficient in using v...

  • Answered by AI
  • Q2. How many years experience
  • Ans. 

    I have 5 years of experience in the BPO industry.

    • I have worked in the BPO industry for 5 years.

    • I have gained extensive experience in handling customer inquiries and providing excellent service.

    • During my time in the BPO industry, I have developed strong communication and problem-solving skills.

    • I have experience in using various customer relationship management (CRM) tools and software.

    • I have successfully resolved comple...

  • Answered by AI
  • Q3. Why selected for this company
  • Ans. 

    I was selected for this company because of my strong communication skills, previous experience in the BPO industry, and my ability to handle customer queries effectively.

    • Strong communication skills

    • Previous experience in the BPO industry

    • Ability to handle customer queries effectively

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - No pain no gain so u will provide in ur hardworker and smart work

BPO 1 Interview Questions asked at other Companies

Q1. what is capital ? what is your insurance ? alt+tab why we use ? why you use filter in excel file ?tell me about yesterday ?
View answer (1)

HR Specialist Interview Questions & Answers

user image Anonymous

posted on 26 Feb 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 
Round 3 - HR 

(5 Questions)

  • Q1. What is your family background?
  • Q2. What are your salary expectations?
  • Q3. Share details of your previous job.
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.

HR Specialist Interview Questions asked at other Companies

Q1. How can you check whether your candidate has guven intetview properly in clients office by reqjesting office visits from your office
View answer (1)

Voice Process Interview Questions & Answers

user image Anonymous

posted on 25 Feb 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Why should we hire you?
  • Q2. What are your salary expectations?
  • Q3. What is your family background?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Dear job seekers,
You can prepare self introduction in english(fluent)

Voice Process Interview Questions asked at other Companies

Q1. What do know about business processing
View answer (21)

I applied via Company Website and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What are your salary expectations?
  • Q2. Tell me about yourself.

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Customer Care Executive interview:
  • Customer care executive
  • Call Manager
Interview preparation tips for other job seekers - I am not working in any company to give advice I applied for the job but got no reply about the job so please reply

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Sutherland Global Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Customer Service, Communication Skills, International Voice Process, Recruitment and Talent Acquisition.
What are the top questions asked in Sutherland Global Services interview?

Some of the top questions asked at the Sutherland Global Services interview -

  1. What will you do if you were given 1 millions in amount in your hand. How will ...read more
  2. How to find issues in Ram related to trouble shoot...read more
  3. Your preferred game and how to play...read more
How long is the Sutherland Global Services interview process?

The duration of Sutherland Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.

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Sutherland Global Services Interview Process

based on 537 interviews

Interview experience

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Sutherland Global Services Reviews and Ratings

based on 6.7k reviews

3.6/5

Rating in categories

3.4

Skill development

3.5

Work-life balance

3.3

Salary

3.5

Job security

3.6

Company culture

3.0

Promotions

3.4

Work satisfaction

Explore 6.7k Reviews and Ratings
Lead - HR_Employee Experience

Mumbai

4-9 Yrs

Not Disclosed

Associate Manager-Project Finance

Navi Mumbai,

Chennai

+1

4-8 Yrs

₹ 3.75-15 LPA

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