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Sutherland Global Services
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Sutherland Global Services BPO 1 Interview Questions and Answers
Sutherland Global Services BPO 1 Interview Experiences
1 interview found
I applied via LinkedIn and was interviewed in Mar 2022. There was 1 interview round.
(3 Questions)
- Q1. Tell me about yourself.
- Ans.
I am a highly motivated and experienced professional with a strong background in customer service and BPO industry.
I have worked in the BPO industry for over 5 years, handling customer inquiries and providing excellent service.
I am skilled in handling high call volumes and resolving customer issues efficiently.
I have a proven track record of meeting and exceeding customer satisfaction targets.
I am proficient in using v...
- Q2. How many years experience
- Ans.
I have 5 years of experience in the BPO industry.
I have worked in the BPO industry for 5 years.
I have gained extensive experience in handling customer inquiries and providing excellent service.
During my time in the BPO industry, I have developed strong communication and problem-solving skills.
I have experience in using various customer relationship management (CRM) tools and software.
I have successfully resolved comple...
- Q3. Why selected for this company
- Ans.
I was selected for this company because of my strong communication skills, previous experience in the BPO industry, and my ability to handle customer queries effectively.
Strong communication skills
Previous experience in the BPO industry
Ability to handle customer queries effectively
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Optum Global Solutions
Anonymous
posted on 29 Oct 2023
Selected
I applied via Referral and was interviewed in Sep 2023. There were 3 interview rounds.
Introduction my self
(5 Questions)
- Q1. Introduction my self and any have experience or tell about like u
- Q2. What is u name and tell about u r self
- Q3. Why u like a travelling
- Q4. My name is archana julolu completed degre this year and my father is labour my mother is housewife I have one brother he is studying in in intermediate
- Q5. Yes I love the travelling and I like very to go to a temples and ocean parks very like and enjoy lots of much
Interview Preparation Tips
- Self intraduction
- Tell about famous place
I applied via Walk-in and was interviewed before Jul 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about your self
- Ans.
I am a dedicated and experienced BPO Associate with strong communication and problem-solving skills.
I have worked in the BPO industry for 5 years, handling customer inquiries and resolving issues.
I am proficient in using CRM software and have a strong understanding of customer service principles.
I have received multiple commendations for my ability to handle difficult customers and de-escalate tense situations.
I am a q...
- Q2. What is your Hobbies
- Ans.
My hobbies include reading, playing guitar, and hiking.
Reading: I enjoy reading books from various genres, such as fiction, self-help, and biographies.
Playing guitar: I have been playing the guitar for several years and enjoy learning and playing different songs.
Hiking: I love exploring nature and going on hikes to beautiful trails and mountains.
Interview Preparation Tips
- Hobbies
- Domestic BPO
I applied via Walk-in and was interviewed in Jul 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Why you want to join BPO?
- Ans. Because, Technology is evolving. ... Hence, the BPO companies are getting exposed to new work opportunities and projects. Freshers who join the BPO industry now, can easily boost their skills and can easily grow in the field of management. And it's most growing industry now in current situation.. some of my cousins and frnds are also working in BPO and I found high growth in their careers. That's all.
Interview Preparation Tips
Over confidence is bad but atleat be confident at what you are and you can do it.
Don't be fake..present what you are in real and trust me it's a very good impact on interviewer
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