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Sutherland Global Services BPO 1 Interview Questions and Answers

Updated 1 Apr 2022

Sutherland Global Services BPO 1 Interview Experiences

1 interview found

BPO 1 Interview Questions & Answers

user image Anonymous

posted on 1 Apr 2022

I applied via LinkedIn and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Ans. 

    I am a highly motivated and experienced professional with a strong background in customer service and BPO industry.

    • I have worked in the BPO industry for over 5 years, handling customer inquiries and providing excellent service.

    • I am skilled in handling high call volumes and resolving customer issues efficiently.

    • I have a proven track record of meeting and exceeding customer satisfaction targets.

    • I am proficient in using v...

    • Answered by AI
    Add your answer
  • Q2. How many years experience
  • Ans. 

    I have 5 years of experience in the BPO industry.

    • I have worked in the BPO industry for 5 years.

    • I have gained extensive experience in handling customer inquiries and providing excellent service.

    • During my time in the BPO industry, I have developed strong communication and problem-solving skills.

    • I have experience in using various customer relationship management (CRM) tools and software.

    • I have successfully resolved comple...

    • Answered by AI
    Add your answer
  • Q3. Why selected for this company
  • Ans. 

    I was selected for this company because of my strong communication skills, previous experience in the BPO industry, and my ability to handle customer queries effectively.

    • Strong communication skills

    • Previous experience in the BPO industry

    • Ability to handle customer queries effectively

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - No pain no gain so u will provide in ur hardworker and smart work

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Interview Tips & Stories
2w
toobluntforu
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works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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Interview questions from similar companies

Associate Interview Questions & Answers

Genpact user image Anonymous

posted on 1 Jun 2021

I applied via Company Website and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. GL related questions
    • Add your answer
  • Q2. Comfortable for night shifts
  • Ans. 

    Yes, I am comfortable with night shifts and have experience working during those hours.

    • I have worked night shifts in my previous job and have adapted to the schedule

    • I am a night owl and prefer working during those hours

    • I understand the importance of being alert and focused during night shifts

    • I am willing to adjust my sleep schedule to accommodate night shifts

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn about GL and accounting policies

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Senior Associate Interview Questions & Answers

Virtusa Consulting Services user image Anonymous

posted on 23 Feb 2015

Interview Preparation Tips

Round: Group Discussion
Tips: Be confident and speak relevant points

Round: Technical Interview
Experience: It was 2 member panel who conducted the interview. The interview questions were centred around my prior work experience, my specialization and guess estimates about a hypothetical business scenario.
Tips: Have a couple of good questions to ask the panellist when they ask you.

Round: Technical Interview
Experience: This interview was conducted by the head of a business unit. The questions was mainly about my prior work experience. This interview more detailed and serious in manner.

Round: HR Interview
Experience: This round was conducted by a senior HR manager. This round was more about my fit in the organization.

Skills: Business Logic , Communication Skills, Analytical Skills
College Name: KJ SOMAIYA INSTITUTE OF MANAGEMENT STUDIES AND RESEARCH

Associate Interview Questions & Answers

Publicis Sapient user image Anonymous

posted on 30 Dec 2016

I appeared for an interview before Dec 2015.

Interview Questionnaire 

2 Questions

  • Q1. Basic questions on Java and data structures with few analytics questions
    • Add your answer
  • Q2. Basic questions
    • Add your answer

Interview Preparation Tips

Round: Test
Experience: 1 minute for each question. Completely technical round with questions on Java, algorithm and data structures
Duration: 1 hour 30 minutes
Total Questions: 90

Round: HR Interview
Experience: They ask about your interest, your hobbies and once you are done with this they will ask you questions on the hobbies you previously claimed you like.

Skills: Java Programming
College Name: Thapar University, Patiala

Senior Associate Interview Questions & Answers

Publicis Sapient user image Anonymous

posted on 4 May 2019

I applied via Naukri.com and was interviewed in Jun 2018. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. You will be asked around 12 questions regarding your technical knowledge, you need to answer them yes or no, 70 to 80% correct is passing marks
    • Add your answer
  • Q2. Behavioral test on computer
    • Add your answer
  • Q3. Package discussion
    • Add your answer
  • Q4. Technical questions maybe with some scenarios.
    • Add your answer

Interview Preparation Tips

General Tips: Be confident and keep on doing conversation with the interviewer. If they find you that you can handle any situation then it doesn't matter even if you are not able to answer some technical questions. So make them believe you can. After every answer you give, elaborate it with some example or scenario you have faced.
Skills: Confidence, Communication, Analytical Skills, Leadership
Duration: <1 week

Associate Interview Questions & Answers

Genpact user image Prince jo

posted on 6 Jun 2017

Interview Questionnaire 

2 Questions

  • Q1. What's a Single Ops tool?
    • View 1 more answer
  • Q2. Tell me about yourself
  • Ans. 

    I am a dedicated and hardworking individual with a passion for learning and growth.

    • I have a background in marketing and have worked in the industry for 5 years.

    • I am currently pursuing a Master's degree in Business Administration to further my skills and knowledge.

    • I am a team player and enjoy collaborating with others to achieve common goals.

    • Answered by AI
    Add your answer

Interview Preparation Tips

Round: Test
Experience: We had screening test in which 15 out of 40 were shortlisted
Tips: Be quick , skip the difficult ones
Duration: 20 minutes
Total Questions: 60

Round: Group Discussion
Experience: Had a brief discussion on the topic.Started the conversation and did positive contribution.
Tips: Speak with confidence , maintain eye contact with everyone .
Duration: 15 minutes

Round: Technical Interview
Experience: Have been asked around 10-15 questions , difficulty is moderate

Round: HR Interview
Experience: Open loop questions
Tips: Be realistic and keep it short

College Name: Malla Reddy Institute Of Engineering & Technology ( MRIET )

Skills evaluated in this interview

Associate Interview Questions & Answers

Genpact user image Anonymous

posted on 17 Apr 2021

I applied via Company Website and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me About yourself
    • Add your answer
  • Q2. Why do you want join Genpact
    • Add your answer
  • Q3. Which are three Golden Rules
  • Ans. 

    Three Golden Rules are: Do unto others as you would have them do unto you, Love your neighbor as yourself, and Honor your father and mother.

    • Do unto others as you would have them do unto you - treat others the way you want to be treated

    • Love your neighbor as yourself - show kindness and compassion to those around you

    • Honor your father and mother - respect and appreciate your parents and their guidance

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - While give interview just be natural and give simple and short answers
Are these interview questions helpful?

Senior Associate Interview Questions & Answers

Genpact user image Anonymous

posted on 4 May 2019

Interview Questionnaire 

2 Questions

  • Q1. About previous experience.And role of current job
    • View 1 more answer
  • Q2. Telephonic HR interview about salary
    • Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Relevant Experience

Senior Associate Interview Questions & Answers

UST user image Anonymous

posted on 18 Feb 2021

I applied via Job Portal and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. About my past job roles and responsibility
    • Add your answer
  • Q2. What are the skills which we use in our daily BAU
    • Add your answer
  • Q3. How can we transform the organization with our contribution
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was much like a discussion, it went great.
It was not a panel round but only 1 to 1 discussion.

Senior Associate Interview Questions & Answers

Publicis Sapient user image Anonymous

posted on 31 Jul 2021

I applied via Company Website and was interviewed before Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me something about yourself?
    • Add your answer
  • Q2. Defect life cycle and testing life cycle
    • Add your answer
  • Q3. Scenario
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself and stick to your answer, there is nothing write or wrong in the interview world. Your experiences are your own experiences, they may not match other's experience. The person who is on the other side of the table knows this well.
More about working at Sutherland Global Services

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services BPO 1 interview?
Sutherland Global Services interview process usually has 1 rounds. The most common rounds in the Sutherland Global Services interview process are HR.

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