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NatWest BPO 1 Interview Questions and Answers

Updated 25 Aug 2021

NatWest BPO 1 Interview Experiences

1 interview found

I applied via Job Portal and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is mean by what emran by coustomer care
  • Ans. 

    Customer care refers to the assistance and support provided to customers before, during, and after a purchase or interaction with a company.

    • Customer care involves addressing customer inquiries, concerns, and complaints.

    • It focuses on providing excellent service and ensuring customer satisfaction.

    • Customer care representatives are trained to handle various customer interactions.

    • Examples of customer care include answering ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If u fail no matter
Try again and again
Till u win

Interview questions from similar companies

BPO 1 Interview Questions & Answers

Mphasis user image Anonymous

posted on 18 Dec 2021

I applied via Referral and was interviewed in Nov 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is capital ? what is your insurance ? alt+tab why we use ? why you use filter in excel file ?tell me about yesterday ?
  • Ans. 

    The question covers various topics such as capital, insurance, alt+tab, filter in excel, and yesterday's activities.

    • Capital refers to the financial resources that a company or individual possesses.

    • Insurance is a contract between an individual or organization and an insurance company that provides financial protection against potential losses.

    • Alt+tab is a keyboard shortcut used to switch between open windows or applicat...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - be prepare for interview talk with confidence

I applied via LinkedIn and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Ans. 

    I am a highly motivated and experienced professional with a strong background in customer service and BPO industry.

    • I have worked in the BPO industry for over 5 years, handling customer inquiries and providing excellent service.

    • I am skilled in handling high call volumes and resolving customer issues efficiently.

    • I have a proven track record of meeting and exceeding customer satisfaction targets.

    • I am proficient in using v...

  • Answered by AI
  • Q2. How many years experience
  • Ans. 

    I have 5 years of experience in the BPO industry.

    • I have worked in the BPO industry for 5 years.

    • I have gained extensive experience in handling customer inquiries and providing excellent service.

    • During my time in the BPO industry, I have developed strong communication and problem-solving skills.

    • I have experience in using various customer relationship management (CRM) tools and software.

    • I have successfully resolved comple...

  • Answered by AI
  • Q3. Why selected for this company
  • Ans. 

    I was selected for this company because of my strong communication skills, previous experience in the BPO industry, and my ability to handle customer queries effectively.

    • Strong communication skills

    • Previous experience in the BPO industry

    • Ability to handle customer queries effectively

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - No pain no gain so u will provide in ur hardworker and smart work

I appeared for an interview before Mar 2021.

Round 1 - Coding Test 

(2 Questions)

Round duration - 75 minutes
Round difficulty - Medium

This was an online coding round where we had 2 questions to solve under 75 minutes. I found both the questions to be of Easy to Medium level of difficulty.

  • Q1. 

    Line Reflection Problem Statement

    You are given several sets of points on a 2D plane, each set represented as a list of coordinates. Your task is to determine if there exists a line parallel to the Y-axis...

  • Ans. 

    The task is to determine if there exists a line parallel to the Y-axis that reflects given points symmetrically.

    • Iterate through each test case and check if a vertical reflection line exists for the given points

    • Calculate the midpoint of the x-coordinates and check if it reflects the points symmetrically

    • Consider edge cases where points are on the reflection line or have the same x-coordinate

  • Answered by AI
  • Q2. 

    Number of Islands Problem Statement

    You are provided with a 2-dimensional matrix having N rows and M columns, containing only 1s (land) and 0s (water). Your goal is to determine the number of islands in t...

  • Ans. 

    Count the number of islands in a 2D matrix of 1s and 0s.

    • Iterate through the matrix and perform depth-first search (DFS) to find connected 1s.

    • Mark visited cells to avoid redundant traversal.

    • Increment island count whenever a new island is encountered.

  • Answered by AI
Round 2 - Face to Face 

(4 Questions)

Round duration - 60 minutes
Round difficulty - Medium

This round had 2 coding questions followed by some questions from DBMS.

  • Q1. 

    Largest Rectangle in Histogram Problem Statement

    You are given an array/list HEIGHTS of length N, where each element represents the height of a histogram bar. The width of each bar is considered to be 1.

    ...
  • Ans. 

    Find the area of the largest rectangle that can be formed within the bounds of a given histogram.

    • Iterate through the histogram bars and calculate the area of the largest rectangle that can be formed using each bar as the height.

    • Use a stack to keep track of the indices of the bars in non-decreasing order of height.

    • Pop elements from the stack and calculate the area until a smaller height bar is encountered.

    • Update the max...

  • Answered by AI
  • Q2. 

    Valid Parentheses Problem Statement

    Given a string 'STR' consisting solely of the characters “{”, “}”, “(”, “)”, “[” and “]”, determine if the parentheses are balanced.

    Input:

    The first line contains an...
  • Ans. 

    The task is to determine if a given string consisting of parentheses is balanced or not.

    • Iterate through the characters of the string and use a stack to keep track of opening parentheses.

    • If an opening parenthesis is encountered, push it onto the stack.

    • If a closing parenthesis is encountered, check if it matches the top of the stack. If it does, pop the stack, else the string is not balanced.

    • At the end, if the stack is e...

  • Answered by AI
  • Q3. Can you explain the concept of ACID properties in DBMS?
  • Ans. 

    ACID properties in DBMS ensure data integrity and consistency in transactions.

    • Atomicity: All operations in a transaction are completed successfully or none at all.

    • Consistency: Data is always in a valid state before and after a transaction.

    • Isolation: Transactions are isolated from each other to prevent interference.

    • Durability: Once a transaction is committed, changes are permanent and survive system failures.

    • Example: If...

  • Answered by AI
  • Q4. Can you explain the different levels of data abstraction in a DBMS?
  • Ans. 

    Levels of data abstraction in a DBMS refer to the different views of data provided to users and applications.

    • Physical level: Deals with how data is stored on the storage media. Example: data blocks, pages, indexes.

    • Logical level: Focuses on how data is represented to users. Example: tables, views, constraints.

    • View level: Provides a customized view of the database for specific users or applications. Example: queries, rep

  • Answered by AI
Round 3 - Face to Face 

(4 Questions)

Round duration - 60 minutes
Round difficulty - Medium

Standard DS/Algo round with 2 coding questions followed by 2 interesting puzzles.

  • Q1. 

    Cycle Detection in Undirected Graph Problem Statement

    You are provided with an undirected graph containing 'N' vertices and 'M' edges. The vertices are numbered from 1 to 'N'. Your objective is to determi...

  • Ans. 

    Detect if an undirected graph contains a cycle by exploring all possible paths.

    • Use Depth First Search (DFS) algorithm to traverse the graph and detect cycles.

    • Maintain a visited set to keep track of visited vertices and a parent pointer to avoid visiting the same vertex twice.

    • If a visited vertex is encountered that is not the parent of the current vertex, a cycle is present.

    • Consider edge cases like disconnected graphs a

  • Answered by AI
  • Q2. 

    Maximum 1s in a Row Problem

    Given a matrix ARR with dimensions N * M, consisting only of 0s and 1s where each row is sorted, determine the index of the row that contains the highest number of 1s. If multi...

  • Ans. 

    Find the row with the maximum number of 1s in a sorted matrix.

    • Iterate through each row of the matrix and count the number of 1s in each row

    • Keep track of the row index with the maximum number of 1s

    • Return the index of the row with the highest count of 1s

  • Answered by AI
  • Q3. You have two wires of different lengths, each taking different amounts of time to burn completely. How can you use these wires to measure a specific duration of time?
  • Ans. 

    By lighting both wires at the same time, the shorter wire will burn out first, allowing you to measure a specific duration of time.

    • Light both wires at the same time

    • Measure the time it takes for the shorter wire to burn out completely

    • The remaining length of the longer wire will indicate the specific duration of time

  • Answered by AI
  • Q4. You have 3 ants located at the corners of a triangle. The challenge is to determine the movement pattern of the ants if they all start moving towards each other. What will be the outcome?

Interview Preparation Tips

Eligibility criteriaAbove 7 CGPASapient Corporation interview preparation:Topics to prepare for the interview - Data Structures, Algorithms, DBMS, OS, Aptitude, OOPSTime required to prepare for the interview - 4 monthsInterview preparation tips for other job seekers

Tip 1 : Must do Previously asked Interview as well as Online Test Questions.
Tip 2 : Go through all the previous interview experiences from Codestudio and Leetcode.
Tip 3 : Do at-least 2 good projects and you must know every bit of them.

Application resume tips for other job seekers

Tip 1 : Have at-least 2 good projects explained in short with all important points covered.
Tip 2 : Every skill must be mentioned.
Tip 3 : Focus on skills, projects and experiences more.

Final outcome of the interviewSelected

Skills evaluated in this interview

I applied via Referral and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. About yourself and technology you know

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in every situation and ready to face the situation

Interview Questionnaire 

3 Questions

  • Q1. Inevitable consisted of 4 round :-
  • Q2. One such question i remember was no of possible decoding of a given integer string. Ex - If a-1, b-2, c-3, ... Z - 26 Then 123 can be written as ABC, LC, AW
  • Q3. 3) MCQ - it consisted of multiple choice questions from android and java domain. The level was medium. 4) Manager round - asked questions about my project and technologies used. Gave me a problem relate...

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice Algorithms

Interview Questionnaire 

1 Question

  • Q1. Sharepoint

I applied via Recruitment Consultant and was interviewed before Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Since you're from Mechanical Engineering, how do you plan to make up for the knowledge that you didn't learn in college?
  • Q2. During the times when you are in office but you don't have any pending tasks, how do you spend your time?
  • Q3. How often do you take up new responsibilities, tasks, and technologies?
  • Ans. 

    I am always eager to take up new responsibilities, tasks, and technologies.

    • I am a quick learner and enjoy challenging myself with new tasks and technologies.

    • I regularly attend workshops and training sessions to keep myself updated with the latest technologies.

    • I have taken up new responsibilities in my previous roles, such as leading a team or taking ownership of a project.

    • I am open to feedback and constructive criticis

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - One thing I learned being a fresher (and a low scoring fresher too) is that one won't always get what they set out to get. I saw people who had done all sorts of programming language courses and didn't want to do operations or AMS. While it's important to aim for the job you dream of, it's also important to be pragmatic. So if you are struggling to get the job you want, start somewhere so you can sustain yourself.

I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is oops
  • Ans. 

    OOPS stands for Object-Oriented Programming System. It is a programming paradigm that uses objects to represent and manipulate data.

    • OOPS is a programming paradigm that focuses on the concept of objects.

    • It allows for the creation of reusable and modular code.

    • In OOPS, data and functions are encapsulated within objects.

    • It supports concepts like inheritance, polymorphism, and encapsulation.

    • Examples of OOPS languages includ

  • Answered by AI
  • Q2. Simple

Interview Preparation Tips

Interview preparation tips for other job seekers - Be patient

I applied via AmbitionBox and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Generally the aptitude maintain quick calculations and time reduce.

Round 2 - Coding Test 

Coding built over technical skills

Round 3 - HR 

(1 Question)

  • Q1. General knowledge and some technical questions been asked

Interview Preparation Tips

Topics to prepare for DXC Technology Software Engineer interview:
  • Python
Interview preparation tips for other job seekers - Create an position which you want to reach and move towards an other opportunity will be waiting for our future.

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