1 NatWest Job

Join us as a Customer Service & Operations Analyst

In this key role, youll be delivering the most successful outcomes for the business and our customers. You ll respond to customer queries and process, authorise and investigate transactions, while accurately collecting all the information needed to do this on time and to a high standard.

As you continue to develop in your role, you ll also deputise for and support your manager with work allocation, process training and supporting others in your team by sharing your knowledge.

Day-to-day, you ll be:

You ll already have knowledge and experience of working with cash and coin related processes and procedures. We ll also look to you to have an awareness of up to date trends, policies and regulations. Crucially, you ll be able to work accurately, to deadlines and with high levels of attention to detail.

We ll also be looking for you to demonstrate: