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3.6

based on 7k Reviews

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192 Sutherland Global Services Jobs

Associate-CS Internet

Sutherland Global Services Inc

 · 

3.6

 based on 7k Reviews

2-6 years

Chennai

1 vacancy

Associate-CS Internet

Sutherland Global Services

posted 6d ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Support Customer Satisfaction Customer Complaints Service Quality

Job Description

Ware looking for a dedicated Customer Support Associate - Hindi Voice to provide exceptional customer support by handling inquiries, resolving complaints, and ensuring customer satisfaction. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a customer-first attitude.

Key Responsibilities:
  • Handle customer inquiries via phone In Hindi.
  • Provide accurate information about products, services, and policies.
  • Resolve customer complaints and escalate issues when necessary.
  • Follow company policies and procedures to ensure quality service.
+2 / 3 Years diploma / Any graduate

Employment Type: Full Time, Permanent

Read full job description

Sutherland Global Services Interview Questions & Tips

Prepare for Sutherland Global Services Associate-CS Internet roles with real interview advice

Top Sutherland Global Services Associate-CS Internet Interview Questions

Q1. How to find issues in Ram related to trouble shooting
asked in Customer Service Executive interview
View answers (6)
Q2. What will you do if you were given 1 millions in amount in your hand. How will you spend it?
asked in Customer Care interview
View answers (12)
Q3. Your preferred game and how to play it
asked in Customer Service Associate interview
View answers (13)
View all 112 questions

What people at Sutherland Global Services are saying

4.1
 Rating based on 16 Associate-CS Internet reviews

Likes

Incentives and appraisals

  • Salary - Excellent
    • +2 more
Dislikes

Transportation management, cafeteria

Read 16 Associate-CS Internet reviews

Associate-CS Internet salary at Sutherland Global Services

reported by 124 employees
₹1.5 L/yr - ₹7.1 L/yr
8% more than the average Associate-CS Internet Salary in India
View more details

What Sutherland Global Services employees are saying about work life

based on 7k employees
62%
50%
65%
54%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Sutherland Global Services Benefits

Submitted by Company
Worklife Balance
Perks & Bonuses
Employees Allowance
Paid Vacation
Food Vouchers
Health insurance
Submitted by Employees
Free Transport
Cafeteria
Job Training
Health Insurance
Team Outings
Soft Skill Training +6 more
View more benefits

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Sutherland Global Services Chennai Office Location

View all
Chennai  (1)
Chennai Office
Sutherland Global Services, Corporate Office, 45, Velachery Rd, Velachery Chennai
Tamil Nadu 600042

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