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Sutherland Global Services Customer Care Interview Questions and Answers

Updated 6 Dec 2020

1 interview found

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Customer Care Interview Questions

user image H.Shamsun Nihar

posted on 6 Jul 2017

I applied via Campus Placement and was interviewed before Jul 2016.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Round: Campus drive -GD,HR,HR Interview
Experience: I reached the office at morning 9. Why because they mentioned the interview time was 9 in the offer letter. I was the only one who went there first I was waiting till 10:30, one by one people who got selected in campus drive came After certain number of people came one HR came and escort all the participants in a place like an auditorium. Then they explain about their company and all the stuffs and it got noon. I went to eat with the people who came for the interview and I met so many peoples they became friends to me. After that I started to have interview in calls. Then waited for the results it became evening But unfortunately I didn't got selected,its because that was my first interview I was really nervous and may be my answers were not that much satisfier. After that I left from there. But now I'm ready to face anything.
Tips: You just have to think like we are taking to a customer,our main aim has to make them feel satisfied. Talk with Courage and confidence.

Skills: Communication
College Name: Dhanalakshmi srinivasan college of arts and science for women

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. About self and ur preferences
2

Aptitude Test Round

Normal maths,reasoning,english

Interview experience
3
 Average
Difficulty level
 Easy
Duration
 4-6 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Jul 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. Tell about our company?

Interview Preparation Tips

Interview preparation tips for other job seekers - The first step in identifying your dream job is to figure out your passions and interests. Consider what you enjoy doing and what makes you
Interview experience
3
 Average
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 No response

I applied via Walk-in and was interviewed in Sep 2023.

6 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. About what's there in resume
3

HR Round (1 Question)

  • Q1. Family background and studies and previous work
4

Behavioral Round (2 Questions)

  • Q1. The interview held like upto 15 to 20 minutes and they asked many questions like what they need
  • Q2. It was good and nice
5

Assignment Round

We have given test in system they said it's a cat test

6

Typing Test Round (1 Question)

  • Q1. They mentioned 30wph

Interview Preparation Tips

Interview preparation tips for other job seekers - I'll say that they have take test first and managers round in last and they have to keep or low down there expectations for typing speed like up to 20wph

Customer Service Associate Interview Questions

Kyndryl user image Karishma Devtalla

posted on 22 Sep 2024

Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Group Discussion Round

They just ask some question from my CV and about my current company

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 4-6 weeks
Result
Selected  Selected

I applied via LinkedIn and was interviewed before Feb 2023.

1 Interview Round

1

HR Round (1 Question)

  • Q1. Why do you want to join HPE
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Sep 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (1 Question)

  • Q1. Background questions, salary
3

One-on-one Round (1 Question)

  • Q1. Questions related to professional summary

Interview Preparation Tips

Interview preparation tips for other job seekers - Great place to work
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me something about yourself.
  • Q2. Tell me any memorable day of your life.
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why are you choosing this field
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (1 Question)

  • Q1. Introduction, Related field Knowledge

Sutherland Global Services Interview FAQs

How to prepare for Sutherland Global Services Customer Care interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Consulting, Customer Management, Data Entry, Management and Service Sales.

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based on 1 Sutherland Global Services interview
Campus Placement
100%
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Low Confidence means the data is based on a small number of responses received from the candidates.
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