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Sutherland Global Services Customer Care Interview Questions and Answers
Sutherland Global Services Customer Care Interview Experiences
1 interview found
H.Shamsun Nihar
I applied via Campus Placement and was interviewed before Jul 2016. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Tell about your self
- Ans.
I am a customer-oriented professional with excellent communication skills and a passion for providing exceptional service.
Strong interpersonal skills
Ability to empathize with customers
Effective problem-solving abilities
Experience in handling customer complaints and inquiries
Proficient in using customer support software
Proven track record of meeting customer satisfaction goals
- Q2. Why you choosing our company
- Ans.
I am choosing your company because of your excellent reputation and commitment to customer satisfaction.
Your company has a proven track record of providing exceptional customer care.
I have heard positive feedback from friends and colleagues about their experiences with your company.
Your company's values align with my own, particularly in regards to prioritizing customer satisfaction.
I am impressed by the range of servi...
- Q3. What will you do if you were given 1 millions in amount in your hand. How will you spend it?
- Ans.
I would invest a portion of the money, donate to charity, and use the rest for personal expenses.
Invest a portion of the money to secure future financial stability
Donate a portion to charity to help those in need
Use the remaining amount for personal expenses such as travel, home improvements, and savings
- Q4. If you want to be an animal like any animal in the world? Which animal you would like to be?
- Ans.
I would like to be a dolphin because of their intelligence, agility, and ability to swim freely in the ocean.
Dolphins are known for their high level of intelligence and problem-solving abilities.
They are incredibly agile and can swim at high speeds, performing acrobatic jumps and flips.
Being a dolphin would allow me to explore the vastness of the ocean and interact with other marine creatures.
Dolphins are highly social...
Interview Preparation Tips
Experience: I reached the office at morning 9. Why because they mentioned the interview time was 9 in the offer letter. I was the only one who went there first I was waiting till 10:30, one by one people who got selected in campus drive came After certain number of people came one HR came and escort all the participants in a place like an auditorium. Then they explain about their company and all the stuffs and it got noon. I went to eat with the people who came for the interview and I met so many peoples they became friends to me. After that I started to have interview in calls. Then waited for the results it became evening But unfortunately I didn't got selected,its because that was my first interview I was really nervous and may be my answers were not that much satisfier. After that I left from there. But now I'm ready to face anything.
Tips: You just have to think like we are taking to a customer,our main aim has to make them feel satisfied. Talk with Courage and confidence.
Skills: Communication
College Name: Dhanalakshmi srinivasan college of arts and science for women
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I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me about your self
- Ans.
I am a dedicated and experienced customer service professional with a passion for helping others.
I have over 5 years of experience in customer service roles
I am skilled in handling customer inquiries and resolving issues efficiently
I am a strong communicator and problem-solver
I am committed to providing excellent service and building positive relationships with customers
- Q2. Tell about our company?
- Ans.
Our company is a leading provider of customer service solutions in the retail industry.
Founded in 2005
Headquartered in New York City
Specializes in providing personalized customer service experiences
Works with top retail brands such as Macy's and Nordstrom
Interview Preparation Tips
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Amazon Web Services
Anonymous
posted on 6 Oct 2024
Aptitude test, English grammer communication
(2 Questions)
- Q1. About yourself, leadership principles
- Q2. Previous experience
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Optum Global Solutions
Anonymous
posted on 13 Oct 2023
I applied via Walk-in and was interviewed in Sep 2023. There were 6 interview rounds.
(1 Question)
- Q1. About what's there in resume
(1 Question)
- Q1. Family background and studies and previous work
(2 Questions)
- Q1. The interview held like upto 15 to 20 minutes and they asked many questions like what they need
- Q2. It was good and nice
We have given test in system they said it's a cat test
(1 Question)
- Q1. They mentioned 30wph
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Kyndryl
Karishma Devtalla
posted on 22 Sep 2024
They just ask some question from my CV and about my current company
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Hewlett Packard Enterprise
Anonymous
posted on 13 Feb 2024
Selected
I applied via LinkedIn and was interviewed before Feb 2023. There was 1 interview round.
(1 Question)
- Q1. Why do you want to join HPE
Rajeev Ranjan
Selected
I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.
(1 Question)
- Q1. Background questions, salary
(1 Question)
- Q1. Questions related to professional summary
Interview Preparation Tips
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IGT Solutions
Anonymous
posted on 12 Nov 2021
I applied via Naukri.com and was interviewed in Oct 2021. There was 1 interview round.
Interview Questionnaire
7 Questions
- Q1. What is bpo?
- Ans.
BPO stands for Business Process Outsourcing.
It involves contracting out specific business processes to a third-party service provider.
Common BPO services include customer service, technical support, and back-office operations.
BPO is often used by companies to reduce costs and improve efficiency.
Examples of BPO companies include Accenture, IBM, and Infosys.
- Q2. Why you want to join bpo?
- Q3. What's your goal in life?
- Q4. What is your strength?
- Q5. Can you relocate if you are out of our company's radius?
- Q6. They gives one topic to check our communication skills
- Q7. They ask how much salary expecting you have?
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Sonisha Carlyn A
posted on 13 Sep 2024
(2 Questions)
- Q1. Tell me about yourself
- Ans.
I am a dedicated and empathetic customer care executive with a passion for helping others.
I have over 5 years of experience in customer service roles
I excel in communication and problem-solving skills
I am proficient in handling customer inquiries and resolving issues efficiently
- Q2. Why are you choosing this field
- Ans.
I am choosing this field because I enjoy helping people and have strong communication skills.
Passion for helping others
Strong communication skills
Enjoy problem-solving
Opportunity for career growth
Interest in working in a fast-paced environment
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Anonymous
posted on 14 Jan 2023
I applied via Company Website and was interviewed in Dec 2022. There were 2 interview rounds.
(1 Question)
- Q1. The first round the ask aptitude and basic communication english test. If you have relevant knowledge about english you can answer it.
(2 Questions)
- Q1. Why did you join us?
- Q2. You can tell him your skills and destination why are you join.
Interview Preparation Tips
- English Language
- Communication Skills
Sutherland Global Services Interview FAQs
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