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Optum Global Solutions Senior Customer Care Associate Interview Questions and Answers

Updated 13 Oct 2023

Optum Global Solutions Senior Customer Care Associate Interview Experiences

1 interview found

Senior Customer Care Associate Interview Questions & Answers

user image Anonymous

posted on 13 Oct 2023

Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Sep 2023. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About what's there in resume
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Family background and studies and previous work
    • Add your answer
Round 4 - Behavioral 

(2 Questions)

  • Q1. The interview held like upto 15 to 20 minutes and they asked many questions like what they need
    • Add your answer
  • Q2. It was good and nice
    • Add your answer
Round 5 - Assignment 

We have given test in system they said it's a cat test

Round 6 - Typing Test 

(1 Question)

  • Q1. They mentioned 30wph
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I'll say that they have take test first and managers round in last and they have to keep or low down there expectations for typing speed like up to 20wph

Interview questions from similar companies

Process Associate Interview Questions & Answers

Wipro user image

posted on 18 Mar 2022

I applied via Walk-in and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic mathematical questions asked along with a check of English speaking

Round 3 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Why should we hire you?
    • Add your answer
  • Q3. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and keep your head calm and cool you will achieve your goal

Process Associate Interview Questions & Answers

Genpact user image Anonymous

posted on 17 Jun 2022

I applied via Referral and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Behavioral 

(1 Question)

  • Q1. According to my profile
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good learnings and good environment and everyone supported any time my team with support everytime so good behaviour.

Process Associate Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 27 Oct 2021

I applied via Naukri.com and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. 1. Tell me about your self, 2. Reason for quiting last job. 3. Willing to relocate to Kochi. 4. Basic Insurance questions.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Share your answers with pleasant and clear voice. Be confident

Process Associate Interview Questions & Answers

Cognizant user image Anonymous

posted on 29 Mar 2022

I applied via Referral and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Comprehensive skills were checked with ability of grammar and problem solving

Interview Preparation Tips

Interview preparation tips for other job seekers - A fine company to start your career with

Process Associate Interview Questions & Answers

Capgemini user image Anonymous

posted on 14 Aug 2021

Interview Questionnaire 

1 Question

  • Q1. Previous job profile, what's is shares and bonds, what is reference data , what is ex date , record date, and some questions based on resume.
  • Ans. 

    Answering questions related to previous job profile, shares and bonds, reference data, ex date, record date, and resume.

    • Shares and bonds refer to financial instruments used for investment purposes.

    • Reference data is information used to identify and classify financial instruments.

    • Ex date is the date on which a security is traded without its dividend.

    • Record date is the date on which a company determines its shareholders f...

    • Answered by AI
    Add your answer

Process Associate Interview Questions & Answers

Capgemini user image Anonymous

posted on 23 Sep 2021

I applied via Naukri.com and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. About my self
    • Add your answer
  • Q2. About accounting basic questions
    • Add your answer
  • Q3. About excel skills
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You have to prepared for accounting questions and there will be night shift and also bond for freshers

Process Associate Interview Questions & Answers

Wipro user image Anonymous

posted on 29 Apr 2022

I applied via Job Fair and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. Most important person in your life
    • Answered Anonymously
    Add your answer
  • Q2. Why should we hire you?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be cool and hr asking any question give answer think 1 second give answer

Process Associate Interview Questions & Answers

Wipro user image Anonymous

posted on 29 Apr 2022

I applied via Job Fair and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. Most important person in your life
    • Answered Anonymously
    Add your answer
  • Q2. Why should we hire you?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be cool and hr asking any question give answer think 1 second give answer

Process Associate Interview Questions & Answers

Accenture user image Anonymous

posted on 26 Sep 2021

I applied via Company Website and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself.
    • Add your answer
  • Q2. You all know how to answer like education .
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just say you are flexible to night shift and salary as per company norms.
More about working at Optum Global Solutions

Optum Global Solutions Interview FAQs

How many rounds are there in Optum Global Solutions Senior Customer Care Associate interview?
Optum Global Solutions interview process usually has 6 rounds. The most common rounds in the Optum Global Solutions interview process are HR, Resume Shortlist and Behavioral.
What are the top questions asked in Optum Global Solutions Senior Customer Care Associate interview?

Some of the top questions asked at the Optum Global Solutions Senior Customer Care Associate interview -

  1. The interview held like upto 15 to 20 minutes and they asked many questions lik...read more
  2. They mentioned 30...read more
  3. It was good and n...read more

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Optum Global Solutions Senior Customer Care Associate Reviews and Ratings

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