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3.6

based on 6.7k Reviews

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Sutherland Global Services Interview Questions, Process, and Tips

Updated 4 Feb 2025

Top Sutherland Global Services Interview Questions and Answers

View all 104 questions

Sutherland Global Services Interview Experiences

Popular Designations

616 interviews found

Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 27 Jun 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Take me through your resume
    • Add your answer
  • Q2. What is your expectation about our company?
    • Add your answer
  • Q3. Do have an prior experience?
    • Add your answer
  • Q4. What is your strength?
    • Add your answer
  • Q5. What you know about Sutherland Global Services?
  • Ans. 

    Sutherland Global Services is a global business process outsourcing company known for providing customer service solutions.

    • Founded in 1986

    • Headquartered in Rochester, New York

    • Offers customer service, technical support, and sales services

    • Operates in over 40 countries worldwide

    • Answered by AI
    View 1 more answer
Round 3 - Group Discussion 

What you know about Sutherland Global Services?

Interview Preparation Tips

Interview preparation tips for other job seekers - Sutherland provides the best working environment.

Top Sutherland Global Services Customer Service Associate Interview Questions and Answers

Q1. Your preferred game and how to play it
View answer (12)

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (38)

Ms Excel ,Ms word Interview Questions & Answers

user image Anonymous

posted on 21 Dec 2021

I applied via Company Website and was interviewed in Dec 2021. There were 7 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. About the company?and what you now that you company?
    • Add your answer
  • Q2. Salary expectation?
    • Add your answer
  • Q3. Explain few topic on railway
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be polite and use the right language and tone foe a formal situation. Listen to the questions and think before you begin your answers.
Prepare for common interview questions.
Research the industry and company.

Back Office Associate Interview Questions & Answers

user image Aniket Shivaji Gadge

posted on 9 Nov 2023

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Myself only nothing else
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Myself and any topics to talk for 3 to 5 mins
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Very easy selection just need a excellent communication

Team Lead Operations Interview Questions & Answers

user image Nishanth Tenjerla

posted on 20 Nov 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Asking on Experience in Healthcare
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. On project wise
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Salary discussion
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was great experience working with sutherlands

Team Lead Operations Interview Questions asked at other Companies

Q1. What was thr volume of shipment handled per day in previous designation ?
View answer (19)

Sutherland Global Services interview questions for popular designations

 Associate

 (32)

 Customer Service Associate

 (31)

 Customer Service Executive

 (27)

 Non Voice Process Associate

 (20)

 Senior Associate

 (20)

 Customer Care Executive

 (17)

 Non Voice Customer Care Executive

 (16)

 NON Voice Process

 (15)

Customer Associate Interview Questions & Answers

user image Anonymous

posted on 17 Mar 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Job profile Typing skills
    • Add your answer
  • Q2. Story writing, assesment
    • Add your answer

Customer Associate Interview Questions asked at other Companies

Q1. What do you know about ecommerce processes and non responsibilities?
View answer (1)

Get interview-ready with Top Sutherland Global Services Interview Questions

Voice Process Executive Interview Questions & Answers

user image Anonymous

posted on 1 May 2022

Round 1 - Group Discussion 

They asked me About the college life

Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself ? Are you ok with night shifts? What is your future plan?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in interview, all the questions are behavior type questions so be honest in your answers. All the best.

Voice Process Executive Interview Questions asked at other Companies

Q1. How to solve a problem of customer
View answer (7)

Jobs at Sutherland Global Services

View all

Purchase Executive Interview Questions & Answers

user image Anonymous

posted on 28 Mar 2022

Round 1 - One-on-one 

(2 Questions)

  • Q1. Basic details of employee
    • Add your answer
  • Q2. What is my expectations regarding salary
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Kindly ask questions related knowledge and see the capability bof employee

Purchase Executive Interview Questions asked at other Companies

Q1. How to handle critical situation in future if create any problem from you Supplier end?
View answer (3)

Marketing Officer Interview Questions & Answers

user image Anonymous

posted on 17 Jan 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Jan 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Interesting objective question that was quite relatable to real life scenarios

Round 2 - Case Study 

We made reference to a certain product while citing the strength and weakness and how improved marketing strategies can promote sales

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Marketing Officer interview:
  • Managerial responsibility
Interview preparation tips for other job seekers - With determination, perseverance and hard-work we can achieve our desired goal

Marketing Officer Interview Questions asked at other Companies

Q1. 1 ) Introduce yourself 2) Highest Qualification 3) Cropping pattern in your area
View answer (3)

Hyderabad Interview Questions & Answers

user image Anonymous

posted on 19 Apr 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Self introduction
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Opportunity

Engineer- Customer Support Interview Questions & Answers

user image Anonymous

posted on 6 May 2022

I applied via Company Website and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer
Round 3 - Any 

(1 Question)

  • Q1. Your desicion for company HR and staffs
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company interview are English 12state company there

Engineer- Customer Support Interview Questions asked at other Companies

Q1. If the customer is very irate and he is speaking profanity,how will you deal with them?
View answer (3)

Top trending discussions

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Salary Discussions, Hike & Promotions
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fathersahaab
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AmbitionBox
New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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More about working at Sutherland Global Services

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Sutherland Global Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Customer Service, Communication Skills, International Voice Process, Recruitment and Talent Acquisition.
What are the top questions asked in Sutherland Global Services interview?

Some of the top questions asked at the Sutherland Global Services interview -

  1. What will you do if you were given 1 millions in amount in your hand. How will ...read more
  2. How to find issues in Ram related to trouble shoot...read more
  3. Your preferred game and how to play...read more
How long is the Sutherland Global Services interview process?

The duration of Sutherland Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.

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Sutherland Global Services Interviews By Designations

Interview Questions for Popular Designations

Sutherland Global Services Interview Process

based on 537 interviews

Interview experience

3.9
  
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Sutherland Global Services Reviews and Ratings

based on 6.7k reviews

3.6/5

Rating in categories

3.4

Skill development

3.5

Work-life balance

3.3

Salary

3.5

Job security

3.6

Company culture

3.0

Promotions

3.4

Work satisfaction

Explore 6.7k Reviews and Ratings
Jobs at Sutherland Global Services
Lead - HR_Employee Experience

Mumbai

4-9 Yrs

Not Disclosed

Associate Manager-Project Finance

Navi Mumbai,

Chennai

+1

4-8 Yrs

₹ 3.75-15 LPA

Customer Support Associate - Hindi Voice Support

Chennai

0-5 Yrs

₹ 2.5-3 LPA

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Sutherland Global Services Salaries in India
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Customer Service Associate
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₹1 L/yr - ₹5.5 L/yr

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