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Sunknowledge Services Operations Analyst Interview Questions and Answers

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Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via LinkedIn and was interviewed in Dec 2023.

1 Interview Round

1

One-on-one Round (4 Questions)

  • Q1. How you are doing SLA Management
  • Q2. They are asking situational questions for capacity planner
  • Q3. About previous experience in bpo domain
  • Q4. How to calculate the quality

I applied via Walk-in and was interviewed in Mar 2023.

1 Interview Round

1

One-on-one Round (3 Questions)

  • Q1. Tell me about your self
  • Q2. Tell me about corona virus
  • Q3. What has loss dueto COVID 19

Interview Preparation Tips

Interview preparation tips for other job seekers - Company is good but I will said you look carefully company invoirmet than join . There maximum process is wrost in sales process . So I can suggest yo must join for service or blended process ☺️
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 6-8 weeks
Result
 Not Selected

I applied via LinkedIn and was interviewed before Oct 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (3 Questions)

  • Q1. Tell me about yourself
  • Q2. Where did you find the vacancy
  • Q3. Salary expectation
3

Technical Round (4 Questions)

  • Q1. Questions regarding work experience
  • Q2. Various hypothetical questions regarding ops management
  • Q3. Hypothetical questions regarding people and conflict management
  • Q4. Hypothetical questions regarding client manegement
4

Behavioral Round (2 Questions)

  • Q1. Questions regarding work experience
  • Q2. Hypothetical questions regarding ops, people, conflict and client management

I applied via Approached by Company and was interviewed in May 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (2 Questions)

  • Q1. Why you want to join in this organisation
  • Q2. Why you quite your job
3

Technical Round (1 Question)

  • Q1. Need of credentials in us healthcare

Interview Preparation Tips

Interview preparation tips for other job seekers - Attend interview confidently, they short list you at the end of the day, some basic knowledge about what you did in your previous organisation.

Operations Executive Interview Questions

Bpo Convergence user image Mohammed Nabi Pasha

posted on 1 Aug 2023

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Aug 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (2 Questions)

  • Q1. Self introduction
  • Q2. Speak on a topic for 2 minutes
3

Behavioral Round (6 Questions)

  • Q1. Self introduction
  • Q2. Speak on a topic for 2 minutes
  • Q3. Grammatical test
  • Q4. What do you about our company
  • Q5. How you know about this job
  • Q6. How long you can stay with this organisation
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Feb 2023.

3 Interview Rounds

1

Aptitude Test Round

Aptitude basic math qns and reasoning

2

Technical Round (1 Question)

  • Q1. Sql, excel, comm skills, writing skills
3

HR Round (1 Question)

  • Q1. Previous role explain details

I applied via Recruitment Consulltant and was interviewed in May 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. Do you have laptop and are you interested work from home

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare very well interview and good going concern interview schedule
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Jul 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

HR Round (1 Question)

  • Q1. Badi questions on education, experience and salary
3

Head interview Round (1 Question)

  • Q1. Everything a center head can ask on psychometric, role based situation handling etc

Interview Questions

  • Q1. All about people management and SLA Management Add Answer

I applied via Walk-in and was interviewed in Aug 2020.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Etc all about that's solve

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