Upload Button Icon Add office photos

Epicenter Technologies

Compare button icon Compare button icon Compare

Filter interviews by

Epicenter Technologies Team Lead Operations Interview Questions and Answers for Experienced

Updated 27 Apr 2021

Epicenter Technologies Team Lead Operations Interview Experiences for Experienced

1 interview found

Interview Questionnaire 

1 Question

  • Q1. All about people management and SLA Management

Interview questions from similar companies

Interview Preparation Tips

Round: Resume Shortlist
Experience: They found my resume intersting
Tips: forwarded to next round

Round: Test
Experience: could found to difficult to make this round
Tips: I was not preapared for analytical reasoing
Duration: 30 minutes
Total Questions: 50

I applied via Recruitment Consulltant and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Wns Pune does'nt have good management personnel they don't care about you.
Wns Mumbai Vikhroli was some what good in caring.

I was interviewed in Apr 2017.

Interview Questionnaire 

1 Question

  • Q1. Work Experience and Salary expectation

Interview Preparation Tips

Round: HR Interview
Experience: I told what I was asked
Tips: Nothing

Round: Ops Manager Round
Experience: Manages was busyin Game post asking my work experience
Tips: Nothing

I applied via Naukri.com and was interviewed before Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. People management, KPI's and KRA's, Formula for AHT, Shrinkage, Attrition and Occupancy, How to improve a bad player in team, People or Company and why ??
  • Q2. When can I join at TECH M 😊
  • Q3. NA

Interview Preparation Tips

Interview preparation tips for other job seekers - Fluency and louder while talking, Self confident,
Maintain Eye to Eye contact and think well prior shooting the answer.

Team Lead Operations Interview Questions & Answers

Cognizant user image Surendra Reddy Karnatakam

posted on 31 Jan 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Accounting principles
Round 3 - HR 

(1 Question)

  • Q1. Compensation related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Can take the interview calls based on the requirement

I applied via Campus Placement and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

General aptitude logical maths and comprehensive

Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Basic accounting principles
Round 3 - One-on-one 

(2 Questions)

  • Q1. What is depreciation why is it accounted
  • Q2. What are your strength weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm prepare as per the JD requirements on role and keep a smile always treating the interview as a meet

I applied via Naukri.com and was interviewed in Jul 2020. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell me something interesting about yourself?
  • Q2. Ok, now tell me about your process or profile with current employer?
  • Q3. How do you manage workload in case of short staffing?
  • Q4. Well in that case first I need to inform my client and manager in advance explaining them the current situation I have, will try to take leaverage on the day. Apart from that I do have a cross trained reso...

Interview Preparation Tips

Interview preparation tips for other job seekers - Be specific with your achievements and roles and responsibilities currently you have.

I applied via Approached by Company and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Ops interview sl related
  • Q2. Client management and drive with proper justice
Round 3 - HR 

(2 Questions)

  • Q1. Policies and shrinkage
  • Q2. Situational based ques with communication skill

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepare well and give the interview with confidence
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. How do you manage FCR
  • Ans. FCR is on providing thr right resolution on every call and ensuring customer do not call back repeatedly.
  • Answered Anonymously

Epicenter Technologies Interview FAQs

How to prepare for Epicenter Technologies Team Lead Operations interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Epicenter Technologies. The most common topics and skills that interviewers at Epicenter Technologies expect are Team Leading, Attrition Management, Employee Retention, Sales and voice process.

Tell us how to improve this page.

Epicenter Technologies Team Lead Operations Salary
based on 35 salaries
₹3.4 L/yr - ₹7 L/yr
25% less than the average Team Lead Operations Salary in India
View more details

Epicenter Technologies Team Lead Operations Reviews and Ratings

based on 7 reviews

4.1/5

Rating in categories

4.4

Skill development

3.9

Work-life balance

4.0

Salary

4.1

Job security

4.5

Company culture

4.0

Promotions

4.1

Work satisfaction

Explore 7 Reviews and Ratings
Customer Service Executive
331 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Relation Associate
91 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Care Executive
74 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Service Associate
60 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Team Lead
47 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare Epicenter Technologies with

WNS

3.4
Compare

EXL Service

3.7
Compare

Genpact

3.8
Compare

TCS

3.7
Compare
Did you find this page helpful?
Yes No
write
Share an Interview