Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Employer? Claim Account for FREE

Bpo Convergence

Compare button icon Compare button icon Compare
3.6

based on 682 Reviews

Filter interviews by

Bpo Convergence Operations Executive Interview Questions and Answers for Experienced

Updated 1 Aug 2023

Bpo Convergence Operations Executive Interview Experiences for Experienced

1 interview found

Operations Executive Interview Questions & Answers

user image Mohammed Nabi Pasha

posted on 1 Aug 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Speak on a topic for 2 minutes
  • Ans. 

    The importance of effective communication in a team setting

    • Effective communication is essential for team collaboration and productivity

    • Clear and concise communication helps avoid misunderstandings and conflicts

    • Active listening is a key component of effective communication

    • Feedback should be given constructively to improve communication within the team

    • Answered by AI
    Add your answer
Round 3 - Behavioral 

(6 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Speak on a topic for 2 minutes
  • Ans. 

    The importance of effective communication in a team

    • Clear communication helps in avoiding misunderstandings and conflicts

    • It fosters a positive work environment and boosts team morale

    • Effective communication leads to better collaboration and productivity

    • Examples: regular team meetings, open-door policy, active listening

    • Answered by AI
    Add your answer
  • Q3. Grammatical test
    • Add your answer
  • Q4. What do you about our company
    • Add your answer
  • Q5. How you know about this job
    • Add your answer
  • Q6. How long you can stay with this organisation
    • Add your answer

Top trending discussions

View All
Interview Tips & Stories
2w
mrstorm
Verified Icon
·
works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
Got a question about Bpo Convergence?
Ask anonymously on communities.

Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

IntouchCX user image Anonymous

posted on 15 Sep 2021

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1.  I was asked my experience in Last Employment and difference between Customer service and customer support
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in what you say,

Customer Service Executive Interview Questions & Answers

Epicenter Technologies user image Anonymous

posted on 19 Dec 2020

I applied via Recruitment Consultant and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Normal questions.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was good but I was asked to leave because of my documents. I join the induction and the next day it was informed to me. They say my qualification certificate are not getting verified. If this is the case, how did I worked with the same doc in bro org for 8 years. The org is good to work but they can remove you at any time. So just stay focused towards your OJT and other training modules. But before that keep all your doc safe and they don't hire Nios qualification marksheets.

Customer Service Executive Interview Questions & Answers

Epicenter Technologies user image Anonymous

posted on 10 Oct 2020

I applied via Referral and was interviewed in Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1.  Situation questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Customer Service Executive Interview Questions & Answers

Epicenter Technologies user image Anonymous

posted on 10 Oct 2020

Interview Questionnaire 

1 Question

  • Q1. Tell something about yourself?
    • Add your answer

Customer Service Executive Interview Questions & Answers

Epicenter Technologies user image Anonymous

posted on 1 Feb 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduce to your self
  • Ans. 

    I am a dedicated and experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries and complaints

    • I have a proven track record of meeting and exceeding customer satisfaction goals

    • Answered by AI
    Add your answer
  • Q2. About you past experience
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introducation of yourself
  • Ans. 

    Experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.

    • Over 5 years of experience in customer service roles

    • Skilled in handling customer inquiries, complaints, and escalations

    • Proficient in using CRM systems and other customer service tools

    • Strong communication and problem-solving skills

    • Received multiple awards for outstanding customer service perform

    • Answered by AI
    Add your answer
  • Q2. About salary expectations
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Company more perfect for fresher

Customer Service Executive Interview Questions & Answers

Epicenter Technologies user image Anonymous

posted on 9 Oct 2023

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Basic typical questions
    • Add your answer
  • Q2. Why you want to work here.
    • Add your answer
  • Q3. Questions related to desired field of work choosen
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Pls don't ever join...they just remove people regularly,,

Customer Service Executive Interview Questions & Answers

Bill Gosling Outsourcing India user image Anonymous

posted on 2 Sep 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Self details and work experience
    • Add your answer
  • Q2. They will ask about Self details
    • Add your answer
  • Q3. They will ask about work details
    • Add your answer
  • Q4. Work experience
    • Add your answer
  • Q5. They will ask for self details and skills which we are having
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Customer Care Executive Interview Questions & Answers

Bill Gosling Outsourcing India user image Anonymous

posted on 16 Dec 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Can you introduce yourself?
    • Add your answer
  • Q2. What was experience details
    • Add your answer
Round 2 - Operational round 

(1 Question)

  • Q1. Asking details in bpo
    • Add your answer

Interview Preparation Tips

Topics to prepare for Bill Gosling Outsourcing India Customer Care Executive interview:
  • Bpo Operations

Customer Service Executive Interview Questions & Answers

Epicenter Technologies user image Anonymous

posted on 23 Feb 2022

I applied via Recruitment Consulltant and was interviewed in Jan 2022. There were 3 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Share details of your previous job.
    • Add your answer
  • Q3. Why are you looking for a change?
    • Add your answer
  • Q4. Tell me about yourself.
    • Add your answer
Round 2 - One-on-one 
Round 3 - One-on-one 

Interview Preparation Tips

Interview preparation tips for other job seekers - The advice that one should follow is that do not mug up things shown over internet. Prepare well before the interview, do all the research about the company, job description they informed you about. Be confident enough . A bit of nervousness is always acceptable.
More about working at Bpo Convergence

Bpo Convergence Interview FAQs

How many rounds are there in Bpo Convergence Operations Executive interview for experienced candidates?
Bpo Convergence interview process for experienced candidates usually has 3 rounds. The most common rounds in the Bpo Convergence interview process for experienced candidates are Resume Shortlist, HR and Behavioral.
What are the top questions asked in Bpo Convergence Operations Executive interview for experienced candidates?

Some of the top questions asked at the Bpo Convergence Operations Executive interview for experienced candidates -

  1. Speak on a topic for 2 minu...read more
  2. Grammatical t...read more

Tell us how to improve this page.

Bpo Convergence Interviews By Designations

Interview Questions for Popular Designations

Bpo Convergence Operations Executive Interview Process for Experienced

based on 1 interview

Interview experience

4
  
Good
View more

Interview Questions from Similar Companies

IKS Health Interview Questions
3.6
 • 234 Interviews
Statestreet HCL Services Interview Questions
3.3
 • 208 Interviews
IntouchCX Interview Questions
2.9
 • 196 Interviews
Globiva Interview Questions
3.1
 • 107 Interviews
ReSource Pro Interview Questions
4.0
 • 93 Interviews
Alorica Interview Questions
3.1
 • 72 Interviews
MiraMed Ajuba Interview Questions
3.9
 • 56 Interviews
AM Infoweb Interview Questions
3.6
 • 49 Interviews
Etech Global Services Interview Questions
4.0
 • 41 Interviews
Bill Gosling Outsourcing India Interview Questions
3.5
 • 40 Interviews
View all

Bpo Convergence Operations Executive Reviews and Ratings

based on 3 reviews

2.8/5

Rating in categories

3.7

Skill development

2.8

Work-life balance

2.3

Salary

1.9

Job security

2.3

Company culture

1.9

Promotions

1.9

Work satisfaction

Explore 3 Reviews and Ratings
Bpo Convergence Salaries in India
Customer Care Executive
212 salaries
unlock blur

₹0.7 L/yr - ₹3.6 L/yr

Team Lead
154 salaries
unlock blur

₹1 L/yr - ₹4.5 L/yr

Cce Executive
84 salaries
unlock blur

₹1.1 L/yr - ₹2.9 L/yr

Customer Service Executive
56 salaries
unlock blur

₹1.1 L/yr - ₹3.2 L/yr

Team Lead Operations
54 salaries
unlock blur

₹1.2 L/yr - ₹4 L/yr

Explore more salaries
Compare Bpo Convergence with

Statestreet HCL Services

3.3
Compare

IKS Health

3.6
Compare

IntouchCX

2.9
Compare

Globiva

3.1
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview