Startek Technical Support Engineer Interview Questions and Answers

Q1. How would you resolve the issue of a trackpad not functioning on your laptop?
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Q2. What steps would you take to troubleshoot a flickering monitor or display?
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Good test , great incredibly

Q1. Tel me about yourself
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Q2. Why did you leave last organisation
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Q1. Tell me about yourself
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Q2. Why do you think , you are fit for this role?
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Q1. What is Blue screen of death?
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Blue screen of death is a Windows operating system error screen that appears when a system error occurs.
• Occurs when a critical system error is detected by Windows

• Causes the computer to stop functioning and display a blue screen with error message

• Commonly known as BSOD

• Can be caused by hardware or software issues
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Q2. What is Bios ? What is main purpose of it !?
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BIOS stands for Basic Input/Output System. It is a firmware used to perform hardware initialization during the booting process.
• BIOS is a firmware embedded on a small chip on the motherboard.

• It is responsible for initializing and testing hardware components during the boot process.

• BIOS provides the basic instructions for the computer to operate before the operating system takes over.

• It also manages the communication bet...read more
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Q3. How many types of storage device's there are ? Types of SSD ?
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There are two main types of storage devices: HDD (Hard Disk Drive) and SSD (Solid State Drive). Types of SSD include SATA, NVMe, and PCIe.
• HDD (Hard Disk Drive)

• SSD (Solid State Drive)

• Types of SSD: SATA, NVMe, PCIe
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Q4. Main difference between Ram and Rom!
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RAM is volatile memory used for temporary storage while ROM is non-volatile memory used for permanent storage.
• RAM stands for Random Access Memory and is used for temporary storage of data and program instructions.

• ROM stands for Read-Only Memory and is used for permanent storage of firmware and software that rarely changes.

• RAM is volatile, meaning it loses its data when power is turned off, while ROM is non-volatile and...read more
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Q5. What is mainframe computer?
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Mainframe computer is a large, powerful, and high-performance computer used by organizations for critical applications and large-scale data processing.
• Mainframes are designed to handle massive amounts of data and transactions.

• They are known for their reliability, security, and scalability.

• Examples of mainframe manufacturers include IBM, Unisys, and Fujitsu.
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Q6. What is networking? Explain the types!
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Networking is the practice of connecting computers and other devices to share resources and information.
• Networking involves connecting devices such as computers, printers, and servers to share resources like files and printers.

• Types of networking include LAN (Local Area Network), WAN (Wide Area Network), WLAN (Wireless Local Area Network), and MAN (Metropolitan Area Network).

• LANs are used in small areas like homes or o...read more
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