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Startek Technical Support Engineer Interview Questions, Process, and Tips

Updated 16 Jul 2024

Top Startek Technical Support Engineer Interview Questions and Answers

View all 6 questions

Startek Technical Support Engineer Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Good test , great incredibly

Round 2 - HR 

(2 Questions)

  • Q1. Tel me about yourself
  • Q2. Why did you leave last organisation

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing much to be your friend wrking
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why do you think , you are fit for this role?
Round 3 - Technical 

(6 Questions)

  • Q1. What is Blue screen of death?
  • Ans. 

    Blue screen of death is a Windows operating system error screen that appears when a system error occurs.

    • Occurs when a critical system error is detected by Windows

    • Causes the computer to stop functioning and display a blue screen with error message

    • Commonly known as BSOD

    • Can be caused by hardware or software issues

  • Answered by AI
  • Q2. What is Bios ? What is main purpose of it !?
  • Ans. 

    BIOS stands for Basic Input/Output System. It is a firmware used to perform hardware initialization during the booting process.

    • BIOS is a firmware embedded on a small chip on the motherboard.

    • It is responsible for initializing and testing hardware components during the boot process.

    • BIOS provides the basic instructions for the computer to operate before the operating system takes over.

    • It also manages the communication bet...

  • Answered by AI
  • Q3. How many types of storage device's there are ? Types of SSD ?
  • Ans. 

    There are two main types of storage devices: HDD (Hard Disk Drive) and SSD (Solid State Drive). Types of SSD include SATA, NVMe, and PCIe.

    • HDD (Hard Disk Drive)

    • SSD (Solid State Drive)

    • Types of SSD: SATA, NVMe, PCIe

  • Answered by AI
  • Q4. Main difference between Ram and Rom!
  • Ans. 

    RAM is volatile memory used for temporary storage while ROM is non-volatile memory used for permanent storage.

    • RAM stands for Random Access Memory and is used for temporary storage of data and program instructions.

    • ROM stands for Read-Only Memory and is used for permanent storage of firmware and software that rarely changes.

    • RAM is volatile, meaning it loses its data when power is turned off, while ROM is non-volatile and

  • Answered by AI
  • Q5. What is mainframe computer?
  • Ans. 

    Mainframe computer is a large, powerful, and high-performance computer used by organizations for critical applications and large-scale data processing.

    • Mainframes are designed to handle massive amounts of data and transactions.

    • They are known for their reliability, security, and scalability.

    • Examples of mainframe manufacturers include IBM, Unisys, and Fujitsu.

  • Answered by AI
  • Q6. What is networking? Explain the types!
  • Ans. 

    Networking is the practice of connecting computers and other devices to share resources and information.

    • Networking involves connecting devices such as computers, printers, and servers to share resources like files and printers.

    • Types of networking include LAN (Local Area Network), WAN (Wide Area Network), WLAN (Wireless Local Area Network), and MAN (Metropolitan Area Network).

    • LANs are used in small areas like homes or o...

  • Answered by AI

Skills evaluated in this interview

Technical Support Engineer Interview Questions Asked at Other Companies

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Q2. Send an email to customer apologising the mistake made by the rep ... read more
asked in Salesforce
Q3. How you will get contact of account with name starting with abc.
Q4. What are the steps which you will follow if a customer calls and ... read more
Q5. How to release previous IP which assign to your device?

I applied via Naukri.com and was interviewed before Apr 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self?
  • Q2. What is the role in your previous company?
  • Q3. Tell be about any topics

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in what you answer. be well deciplined in your words and looks. grab their attention by telling intresting things about you.

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Campus Placement and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

It was a 1 hour assessment with 10 quantitative, 10 technical, and 20 verbal questions, followed by essay and email writing tasks.

Round 2 - Group Discussion 

It was initially planned as a GD but ended as Self introduction and project explanation in a common forum.

Round 3 - HR 

(2 Questions)

  • Q1. They asked scenario based questions about handling customer issues
  • Q2. They asked me why i applied for this role since i am from BE CSE background and several certifications
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. What is Managed Identity
  • Ans. 

    Managed Identity is a feature in Azure Active Directory that provides an identity for applications to use when connecting to resources.

    • Managed Identity eliminates the need to store credentials in code or configuration files.

    • It allows applications to authenticate to Azure services without needing to manage credentials.

    • Managed Identity can be assigned to Azure resources like Virtual Machines, App Services, and Functions.

    • ...

  • Answered by AI
  • Q2. Networking topic questions
  • Q3. Scenario based question on networking issue

Interview Preparation Tips

Interview preparation tips for other job seekers - Be strong in basics

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Sql query , database connectivity,
  • Q2. Unix commands , grep, find, sed
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Ems field everything
  • Q2. Process,production, quality
Round 2 - HR 

(2 Questions)

  • Q1. Ems field based
  • Q2. Quality engineering based
Round 3 - HR 

(1 Question)

  • Q1. Processing engineering

Interview Preparation Tips

Interview preparation tips for other job seekers - Dear sir/madam, I am always sending my resume but wait your response. I will hope you, please quick response,.thank you 🙏
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Simple test with simple general apti questions

Round 2 - One-on-one 

(1 Question)

  • Q1. What would you do if there's a P1 ticket submitted in your shift.

I applied via LinkedIn and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. To resolve user issue, which software you will choose for to take remote.

Interview Preparation Tips

Topics to prepare for WNS Technical Support Engineer interview:
  • Window deployment
  • Domain join
  • Computer Networking
  • Firewall and network
Interview preparation tips for other job seekers - Be prepared only basic knowledge in CCNA, computer hardware knowledge, WDS, Server & networking.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. About joins in SQL.
  • Q2. Get different values in table.
  • Ans. 

    To get different values in a table, you can use SQL queries with DISTINCT keyword.

    • Use SELECT statement with DISTINCT keyword to retrieve unique values from a specific column in a table.

    • You can also use GROUP BY clause to group the data by a specific column and retrieve distinct values.

    • If you want to get distinct values from multiple columns, you can use the combination of DISTINCT and CONCAT functions.

    • Example: SELECT D...

  • Answered by AI
  • Q3. Find duplicate values in table.
  • Ans. 

    To find duplicate values in a table, you can use SQL queries with GROUP BY and HAVING clauses.

    • Write a SQL query to select the columns that may contain duplicate values.

    • Use the GROUP BY clause to group the rows based on the selected columns.

    • Add the HAVING clause with a COUNT function to filter out the groups with more than one occurrence.

    • Execute the query to retrieve the duplicate values.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Skills evaluated in this interview

Startek Interview FAQs

How many rounds are there in Startek Technical Support Engineer interview?
Startek interview process usually has 2-3 rounds. The most common rounds in the Startek interview process are Resume Shortlist, One-on-one Round and Technical.
What are the top questions asked in Startek Technical Support Engineer interview?

Some of the top questions asked at the Startek Technical Support Engineer interview -

  1. How many types of storage device's there are ? Types of SS...read more
  2. What is Bios ? What is main purpose of it...read more
  3. What is networking? Explain the typ...read more

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Startek Technical Support Engineer Interview Process

based on 5 interviews

Interview experience

3.6
  
Good
View more
Startek Technical Support Engineer Salary
based on 70 salaries
₹1.9 L/yr - ₹4.5 L/yr
45% less than the average Technical Support Engineer Salary in India
View more details

Startek Technical Support Engineer Reviews and Ratings

based on 20 reviews

2.5/5

Rating in categories

2.9

Skill development

2.5

Work-life balance

2.4

Salary

2.7

Job security

2.3

Company culture

1.8

Promotions

2.5

Work satisfaction

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