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Startek Sales & Operation Executive Interview Questions and Answers

Updated 4 Feb 2025

Startek Sales & Operation Executive Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(5 Questions)

  • Q1. Introduce yourself
  • Q2. WHy you want to join WNS
  • Q3. Salary Expectation
  • Q4. WHen will you join?
  • Q5. If you join how much do you serve here ?

Interview Preparation Tips

Interview preparation tips for other job seekers - HR round hota hai....salary jyada expect kiya toh agale round mein nahi bulate hai..... Jo salary company offer kr rahi hai usme khush ho toh they can proceed you for necx=xt round of typing.... They give you 3 chances of typing approximate 25 wpm 100 % accuracy chaiye....Then aapko ek baar aur typing test keliye bulate hai.... yske baad online aptitude, unke kuch process wale online test deneke liye bolte hai.... Sab clear krne ke badd.... documentation aur aapki joining hoti hai.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. How to reduce attrition
  • Ans. 

    To reduce attrition, focus on employee engagement, career development, work-life balance, and effective communication.

    • Improve communication between management and employees

    • Provide opportunities for career growth and development

    • Offer work-life balance initiatives such as flexible schedules or remote work options

    • Create a positive work environment that promotes employee engagement and satisfaction

  • Answered by AI
  • Q2. How to control shrinkage
  • Ans. 

    Shrinkage can be controlled by implementing strict inventory management practices.

    • Implementing regular inventory audits to track discrepancies

    • Training employees on proper handling and storage of products

    • Utilizing security measures such as surveillance cameras and security tags

    • Analyzing sales data to identify patterns of shrinkage

    • Implementing a system for reporting and investigating any suspected theft or loss

  • Answered by AI
  • Q3. How to improve communication
  • Ans. 

    Improving communication involves active listening, clear messaging, feedback, and utilizing various channels.

    • Encourage active listening to ensure understanding

    • Provide clear and concise messages to avoid confusion

    • Offer feedback regularly to address any issues or concerns

    • Utilize various communication channels such as emails, meetings, and instant messaging

    • Implement communication training for team members

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. How to reduce error count
  • Ans. 

    To reduce error count, implement standardized processes, provide training, conduct regular audits, and encourage open communication.

    • Implement standardized processes to ensure consistency and reduce human error

    • Provide training to employees to improve skills and knowledge

    • Conduct regular audits to identify and address potential errors

    • Encourage open communication to allow team members to discuss and resolve issues

    • Utilize t

  • Answered by AI
  • Q2. How to manage team

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Oh you don't have a job now
  • Q2. How will you manage without a job

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't appear for an interview with this company. It's a complete waste of time and energy. They are extremely unprofessional. I recently appeared for an interview . There was this manager called Sumit Kumar. He was extremely condescending and continuously kept on insulting me because I have taken a sabbatical very recently. I have been working for more than 16 years and very recently decided to take a break due to personal reasons. He was least interested in asking me about my work experience neither did he ask me any technical or people management questions.. He seemed least interested in my professional experience but kept on mocking me through out because I quit my job and went to the extent to ask me personal questions as to how I will manage without a job. Overall it was a very bad experience for me .
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Basic dip check
  • Q2. Genaral concepts

Interview Preparation Tips

Interview preparation tips for other job seekers - Feel
Free learn english to speak fluent thats enough learning capabilities is important
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Detailed discussion about business operation process and financial view.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - Technical 

(1 Question)

  • Q1. What is BPO and customer service.
  • Ans. 

    BPO stands for Business Process Outsourcing, which involves contracting a third-party service provider to handle specific business operations. Customer service is the support provided to customers before, during, and after a purchase.

    • BPO involves outsourcing non-core business functions to specialized service providers for cost efficiency and improved focus on core activities.

    • Customer service includes addressing custome...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be in confidence, don't hesitate while giving the answer.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Need to follow Kpi and KRA
  • Q2. Need to planning roster
  • Q3. Need to improve QA
  • Q4. Need to take desicion at the same time
  • Q5. Need to know the product knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Need every team leader to know our koi and KRA in operation
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. What is the chargeback
  • Ans. 

    A chargeback is a reversal of a credit card transaction initiated by the cardholder's bank.

    • A chargeback occurs when a customer disputes a charge on their credit card statement.

    • The cardholder's bank investigates the dispute and may reverse the transaction if it is found to be valid.

    • Chargebacks can result in financial losses for businesses, as they often incur fees and lose the sale amount.

    • Common reasons for chargebacks ...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Previous work experience

Startek Interview FAQs

How many rounds are there in Startek Sales & Operation Executive interview?
Startek interview process usually has 1 rounds. The most common rounds in the Startek interview process are HR.

Tell us how to improve this page.

Startek Sales & Operation Executive Interview Process

based on 1 interview

Interview experience

3
  
Average
View more

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