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posted on 19 Nov 2024
I applied via Referral and was interviewed in Oct 2024. There were 2 interview rounds.
To reduce attrition, focus on employee engagement, career development, work-life balance, and effective communication.
Improve communication between management and employees
Provide opportunities for career growth and development
Offer work-life balance initiatives such as flexible schedules or remote work options
Create a positive work environment that promotes employee engagement and satisfaction
Shrinkage can be controlled by implementing strict inventory management practices.
Implementing regular inventory audits to track discrepancies
Training employees on proper handling and storage of products
Utilizing security measures such as surveillance cameras and security tags
Analyzing sales data to identify patterns of shrinkage
Implementing a system for reporting and investigating any suspected theft or loss
Improving communication involves active listening, clear messaging, feedback, and utilizing various channels.
Encourage active listening to ensure understanding
Provide clear and concise messages to avoid confusion
Offer feedback regularly to address any issues or concerns
Utilize various communication channels such as emails, meetings, and instant messaging
Implement communication training for team members
To reduce error count, implement standardized processes, provide training, conduct regular audits, and encourage open communication.
Implement standardized processes to ensure consistency and reduce human error
Provide training to employees to improve skills and knowledge
Conduct regular audits to identify and address potential errors
Encourage open communication to allow team members to discuss and resolve issues
Utilize t
posted on 20 Jul 2024
posted on 8 Jan 2025
I applied via Walk-in
BPO stands for Business Process Outsourcing, which involves contracting a third-party service provider to handle specific business operations. Customer service is the support provided to customers before, during, and after a purchase.
BPO involves outsourcing non-core business functions to specialized service providers for cost efficiency and improved focus on core activities.
Customer service includes addressing custome...
posted on 28 May 2023
I applied via Company Website and was interviewed in Apr 2023. There were 2 interview rounds.
posted on 9 Apr 2024
A chargeback is a reversal of a credit card transaction initiated by the cardholder's bank.
A chargeback occurs when a customer disputes a charge on their credit card statement.
The cardholder's bank investigates the dispute and may reverse the transaction if it is found to be valid.
Chargebacks can result in financial losses for businesses, as they often incur fees and lose the sale amount.
Common reasons for chargebacks ...
posted on 4 Jun 2024
based on 1 interview
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