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Standard Chartered Team Lead Operations Interview Questions and Answers
Standard Chartered Team Lead Operations Interview Experiences
2 interviews found
(1 Question)
- Q1. What is the chargeback
- Ans.
A chargeback is a reversal of a credit card transaction initiated by the cardholder's bank.
A chargeback occurs when a customer disputes a charge on their credit card statement.
The cardholder's bank investigates the dispute and may reverse the transaction if it is found to be valid.
Chargebacks can result in financial losses for businesses, as they often incur fees and lose the sale amount.
Common reasons for chargebacks ...
I applied via Approached by Company
(1 Question)
- Q1. One hour roast on trade Finance
(1 Question)
- Q1. Negotiate max amount
- Ans.
Negotiate max amount by understanding the needs of both parties and finding a mutually beneficial solution.
Understand the needs and priorities of both parties
Identify areas of compromise
Offer creative solutions that benefit both parties
Be willing to walk away if a mutually beneficial solution cannot be reached
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I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. Credit and operations
- Q2. Login and sanctioned Loan amount and Disbursed Docket
- Q3. Legal and technical
- Q4. Mis Tracking & has per time Tat Maintenance All Process
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jun 2021. There were 2 interview rounds.
(1 Question)
- Q1. Basic information. Professional experience details. Leadership details
(1 Question)
- Q1. Regarding package negotiation
Interview Preparation Tips
Anupam borah
(2 Questions)
- Q1. Past job experience
- Q2. Basic banking operations
(2 Questions)
- Q1. Any basic question for the bank ask for operation
- Q2. Any basic question for the banking related ask me operational
Interview Preparation Tips
Interview Questionnaire
3 Questions
- Q1. Team Management
- Q2. How many Menpower do you Manage
- Q3. How to Make Equilibrium of Operations and Sales Management
- Ans.
To achieve equilibrium between operations and sales management, it is important to align goals, communicate effectively, and establish clear processes.
Align goals and objectives of both operations and sales teams to ensure they are working towards a common purpose.
Establish clear communication channels and regular meetings to foster collaboration and address any issues or concerns.
Develop and implement standardized pro...
Interview Preparation Tips
(5 Questions)
- Q1. Bank operations personal loans, bil loans, auto loan, home loan,
- Q2. Case login to disbuments any questions
- Q3. Prepade cards operation
- Ans.
Prepaid cards operation involves managing the issuance, activation, loading, and usage of prepaid cards.
Issuance of prepaid cards to customers
Activation of prepaid cards through online or phone
Loading funds onto prepaid cards through various methods
Monitoring and tracking usage of prepaid cards for security purposes
- Q4. Data entery mis also
- Q5. Documents sccanning and unloading
Selected
I applied via Recruitment Consulltant and was interviewed in Feb 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Technical questions on how to magnet team and SLA targets
- Q2. How to handle team. Customer service and handling. Team management
- Ans.
To handle a team, customer service and team management, clear communication, setting goals, providing feedback, and leading by example are crucial.
Establish clear communication channels and ensure everyone is on the same page
Set achievable goals and provide regular feedback to team members
Lead by example and demonstrate the desired behavior and work ethic
Provide training and development opportunities to improve team sk...
Interview Preparation Tips
Team Lead Operations Interview Questions & Answers
Kotak Mahindra Bank
Anonymous
posted on 30 Mar 2024
Selected
I applied via Naukri.com and was interviewed before Mar 2023. There was 1 interview round.
General working style asked and explained
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Standard Chartered Team Lead Operations Interview Process
based on 3 interviews
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Standard Chartered Team Lead Operations Reviews and Ratings
based on 19 reviews
Rating in categories
|
Team Lead
2.5k
salaries
|  ₹4.1 L/yr - ₹13.3 L/yr |
|
Associate Manager
2.3k
salaries
| ₹5 L/yr - ₹20 L/yr |
|
Senior Officer
2.3k
salaries
| ₹1.8 L/yr - ₹7.2 L/yr |
|
Manager
2.1k
salaries
| ₹7 L/yr - ₹27 L/yr |
|
Senior Manager
1.9k
salaries
| ₹13 L/yr - ₹47 L/yr |
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