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IDFC FIRST Bank Team Lead Operations Interview Questions and Answers

Updated 3 Mar 2023

IDFC FIRST Bank Team Lead Operations Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(2 Questions)

  • Q1. Technical questions on how to magnet team and SLA targets
  • Q2. How to handle team. Customer service and handling. Team management
  • Ans. 

    To handle a team, customer service and team management, clear communication, setting goals, providing feedback, and leading by example are crucial.

    • Establish clear communication channels and ensure everyone is on the same page

    • Set achievable goals and provide regular feedback to team members

    • Lead by example and demonstrate the desired behavior and work ethic

    • Provide training and development opportunities to improve team sk...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not lie on the resume. Be good team handling skills and slm management Team management and customer service management

Interview questions from similar companies

Interview Questionnaire 

3 Questions

  • Q1. Team Management
  • Ans. How to Manage Team and Achieve your AOP and MOP
  • Answered Anonymously
  • Q2. How many Menpower do you Manage
  • Q3. How to Make Equilibrium of Operations and Sales Management
  • Ans. 

    To achieve equilibrium between operations and sales management, it is important to align goals, communicate effectively, and establish clear processes.

    • Align goals and objectives of both operations and sales teams to ensure they are working towards a common purpose.

    • Establish clear communication channels and regular meetings to foster collaboration and address any issues or concerns.

    • Develop and implement standardized pro...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was Very Tough. Many twister questioned were asked by Interviewers.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Written test regarding process related and aptitude and reasoning
  • Q2. Just a minute (JAM) Spontaneously they will give one topic we need to talk 3 to 5 mins regarding that topic.
  • Q3. Power point presentation They given two topics related to process i have been selected one topic and prepared ppt and presented before the panel members

Interview Preparation Tips

Topics to prepare for Federal Bank Team Lead Operations interview:
  • Reasoning
  • Aptitude
  • Some common topics
Interview preparation tips for other job seekers - We need to be very much confident and well prepared while attending the interview process.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - Group Discussion 

General working style asked and explained

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest

I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Credit and operations
  • Q2. Login and sanctioned Loan amount and Disbursed Docket
  • Q3. Legal and technical
  • Q4. Mis Tracking & has per time Tat Maintenance All Process

Interview Preparation Tips

Interview preparation tips for other job seekers - Na
Round 1 - HR 

(2 Questions)

  • Q1. Any basic question for the bank ask for operation
  • Q2. Any basic question for the banking related ask me operational

Interview Preparation Tips

Interview preparation tips for other job seekers - Good organisational and it’s help so many people we grow up our self

I applied via Walk-in and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Basic information. Professional experience details. Leadership details
Round 2 - HR 

(1 Question)

  • Q1. Regarding package negotiation

Interview Preparation Tips

Interview preparation tips for other job seekers - It's great platform to work and upgrade your skills...
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Past job experience
  • Q2. Basic banking operations
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(5 Questions)

  • Q1. Bank operations personal loans, bil loans, auto loan, home loan,
  • Q2. Case login to disbuments any questions
  • Q3. Prepade cards operation
  • Ans. 

    Prepaid cards operation involves managing the issuance, activation, loading, and usage of prepaid cards.

    • Issuance of prepaid cards to customers

    • Activation of prepaid cards through online or phone

    • Loading funds onto prepaid cards through various methods

    • Monitoring and tracking usage of prepaid cards for security purposes

  • Answered by AI
  • Q4. Data entery mis also
  • Q5. Documents sccanning and unloading

I applied via Company Website and was interviewed in Mar 2018. There were 4 interview rounds.

Interview Preparation Tips

General Tips: I am mohd zaffer with three year computer diploma three year work experience in computer center lam interested for this bank job sir you gave me opportunity for this job
Skills: Computer Networking
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IDFC FIRST Bank Interview FAQs

How many rounds are there in IDFC FIRST Bank Team Lead Operations interview?
IDFC FIRST Bank interview process usually has 2 rounds. The most common rounds in the IDFC FIRST Bank interview process are Resume Shortlist and Technical.
What are the top questions asked in IDFC FIRST Bank Team Lead Operations interview?

Some of the top questions asked at the IDFC FIRST Bank Team Lead Operations interview -

  1. How to handle team. Customer service and handling. Team managem...read more
  2. Technical questions on how to magnet team and SLA targ...read more

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IDFC FIRST Bank Team Lead Operations Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
Join IDFC FIRST Bank Guided by ethics, powered by technology and a force for social good

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IDFC FIRST Bank Team Lead Operations Salary
based on 16 salaries
₹2 L/yr - ₹9.8 L/yr
16% less than the average Team Lead Operations Salary in India
View more details

IDFC FIRST Bank Team Lead Operations Reviews and Ratings

based on 3 reviews

2.7/5

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2.2

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2.1

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3.0

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2.2

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2.2

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3.0

Promotions

2.2

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