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Maxicus Senior Customer Service Executive Interview Questions and Answers for Freshers

Updated 12 May 2024

Maxicus Senior Customer Service Executive Interview Experiences for Freshers

1 interview found

Senior Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 12 May 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self
    • Add your answer

Top trending discussions

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Interview Tips & Stories
2d
amanchoudhari
Verified Icon
·
student at
Pune Institute of Computer Technology, Pune
SAP Labs Interview Experience | On-Campus | SAP Basis Consultant
I participated in SAP Labs' 2025 placement drive at Pune Institute of Computer Technology (PICT) for the SAP Basis Consultant role. The process included three rounds: an aptitude + CS fundamentals test, a group discussion (GD), and a technical + HR interview. In the GD, I confidently initiated the discussion on "Being Famous vs Being Knowledgeable," supporting my points with examples. During the interview, I discussed my resume, internship experience with Node.js, PostgreSQL, and Prisma ORM, and machine learning models like Random Forest Regression. I also explained my problem-solving approach and adaptability to new technologies. I was one of the five students selected, and it was a great learning experience. My advice to future aspirants: Be thorough with your resume, practice aptitude and CS fundamentals, and work on communication skills. #Experiences #interviewexperiences #Experiences-QnA
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Interview questions from similar companies

Senior Customer Service Executive Interview Questions & Answers

WNS user image Jagdish Solanki

posted on 9 Mar 2022

I applied via Approached by Company and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Take me through your resume? Be truthful, They are just looking for how you can be an asset to the company rather than any liability.....just concentrate on this.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - while introducing yourself concentrate on why you are a right person for that particular post and how you can be an asset to the company rather than family, personal attribute not related to job in that case not even need to elobrate ur liking and hobbies.
Introduce yourself like you are telling a story engaging the interviewer and how you are a hero for that particular trade you are getting hired for.

Senior Customer Service Executive Interview Questions & Answers

iEnergizer user image Anonymous

posted on 10 Mar 2022

I applied via Naukri.com and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Share details of your previous job.
    • Add your answer
  • Q3. Tell me about yourself.
    • Add your answer
  • Q4. Tell me about Black Lives matter
    • Add your answer

Interview Preparation Tips

Topics to prepare for iEnergizer Senior Customer Service Executive interview:
  • Last place you visited
  • Black lives matters
Interview preparation tips for other job seekers - Look smart and confident. Prepare for simple interview questions and that’s enough.

Customer Service Associate Interview Questions & Answers

IntouchCX user image Akhilandeswari

posted on 19 Dec 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Dec 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Related to grammer and aptitude

Round 2 - HR 

(1 Question)

  • Q1. Salary and shifts
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are ok with night shifts then chose this company otherwise please away from this company

Customer Service Associate Interview Questions & Answers

Foundever user image Anonymous

posted on 29 Jun 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in May 2024. There were 4 interview rounds.

Round 1 - Assignment 

This was Chat round, In this round we have to communicate with customer and resolve their queries through chat

Round 2 - HR 

(1 Question)

  • Q1. About Self Introduction and Basic Questions about education
    • Add your answer
Round 3 - Group Discussion 

Given a topic (15min time)to complete

Round 4 - One-on-one 

(3 Questions)

  • Q1. Asked about myself and family background
    • Add your answer
  • Q2. About Education and why do you choose
    • Add your answer
  • Q3. Asked about night shift ,Is it ok or not
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was really Easy to crack, just focus on communication skills and be confident.

Customer Support Executive Interview Questions & Answers

TaskUs user image Anonymous

posted on 15 Oct 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Normal introduction
    • Add your answer
  • Q2. Career Objectives and experience
  • Ans. 

    My career objective is to utilize my experience in customer support to provide excellent service and contribute to the success of the company.

    • Experienced in handling customer inquiries and resolving issues efficiently

    • Strong communication skills to effectively interact with customers and team members

    • Goal-oriented mindset to achieve targets and exceed expectations

    • Seeking opportunities for professional growth and developm

    • Answered by AI
    Add your answer
  • Q3. Qualifications and problem solving
    • Add your answer
  • Q4. Manager round and skill questions.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be very professional and confident for the interview

Customer Care Executive Interview Questions & Answers

Alorica user image Anonymous

posted on 2 May 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Ok so tell us something about your self
    • Add your answer

Customer Care Executive Interview Questions & Answers

HGS user image Anonymous

posted on 12 Aug 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Walk me through your resume
    • Add your answer
  • Q2. Why should we hire you?
    • Add your answer
  • Q3. What can you bring to the company?
    • Add your answer
  • Q4. What is your weaknesses?
    • Add your answer
  • Q5. What are your great strengths?
    • Add your answer
  • Q6. Are you flexible with shifts?
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Where do you see your self in the next 5 years ?
    • Add your answer

Interview Preparation Tips

Topics to prepare for HGS Customer Care Executive interview:
  • Reasearch the companies and
  • Prepare set of questions
  • Conduct yourself a mock intervie
Interview preparation tips for other job seekers - Practice for interview questions and also research companies.

Customer Service Associate Interview Questions & Answers

Firstsource Solutions user image Anonymous

posted on 21 Apr 2022

I applied via Walk-in

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
    • Add your answer
  • Q2. What are your salary expectations?
    • Add your answer
  • Q3. Where do you see yourself in 5 years?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Its quite easy process... First we need to give typing test and then they will call for interview....

Customer Care Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 11 Sep 2021

I applied via Recruitment Consultant and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Why you want to join Conneqt??
    • Add your answer
  • Q2. Are you flexible enough to do wfo
    • Add your answer
  • Q3. Will your parents allow you to come office in pandemic situation
    • Add your answer
  • Q4. Bpo experience
  • Ans. 

    Yes, I have BPO experience.

    • I have worked as a Customer Care Executive in a BPO for 2 years.

    • During my time in the BPO, I handled customer inquiries, resolved complaints, and provided product information.

    • I am familiar with using CRM systems and maintaining accurate records of customer interactions.

    • I have received positive feedback from customers for my excellent communication and problem-solving skills.

    • I am comfortable w...

    • Answered by AI
    View 1 more amswer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be confident and don't go in bank of India process
More about working at Maxicus

Maxicus Interview FAQs

How many rounds are there in Maxicus Senior Customer Service Executive interview for freshers?
Maxicus interview process for freshers usually has 1 rounds. The most common rounds in the Maxicus interview process for freshers are HR.

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Maxicus Senior Customer Service Executive Salary
based on 6 salaries
₹2.8 L/yr - ₹4.2 L/yr
17% less than the average Senior Customer Service Executive Salary in India
View more details

Maxicus Senior Customer Service Executive Reviews and Ratings

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1.0/5

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1.0

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3.0

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1.0

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1.0

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1.0

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