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ITC Customer Care Executive Interview Questions and Answers
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Interview questions from similar companies
Anonymous
I applied via Naukri.com and was interviewed before Sep 2019. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Tell me about your self ?
- Q2. What is Width/ Numerical Distribution and depth/ weightage distribution?
- Ans.
Width/ Numerical Distribution and Depth/ Weightage Distribution are two methods of measuring product distribution.
Width/ Numerical Distribution refers to the number of outlets or stores where a product is available.
Depth/ Weightage Distribution refers to the quantity of the product available in each outlet or store.
Both methods are important in measuring the reach and availability of a product in the market.
For example...
- Q3. Do you know pivot or Vlook up in excel ?
- Ans.
Yes, I am familiar with pivot and Vlookup functions in Excel.
Pivot tables are used to summarize and analyze large data sets in Excel.
Vlookup is used to search for a value in a table and return a corresponding value from another column.
Pivot tables can be used to create dynamic reports and perform data analysis.
Vlookup is commonly used for data reconciliation and merging datasets.
Both functions are powerful tools for da
- Q4. ROI formula
Interview Preparation Tips
Skills evaluated in this interview
Interview Questionnaire
1 Question
- Q1. How to do sales
- Ans.
Sales is the process of identifying potential customers, understanding their needs, and persuading them to purchase a product or service.
Identify potential customers through market research and lead generation
Understand the needs and pain points of customers by asking probing questions and active listening
Present the product or service in a compelling way, highlighting its features and benefits
Address any objections or...
I applied via Company Website and was interviewed before Jun 2019. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. What's your experience in sales?
- Q2. Why do you want to work with us?
Interview Preparation Tips
I have 5 yr experience in sales.
I applied via Naukri.com and was interviewed before May 2020. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. What do u think about the urban n rural changes in economy.? Where lies the potential of growth for FMCG
Interview Preparation Tips
I applied via Walk-in and was interviewed before Apr 2021. There were 2 interview rounds.
Interview Preparation Tips
I applied via Other and was interviewed in Nov 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Marginal scheme
- Q2. I answered this question
Interview Preparation Tips
I applied via Referral and was interviewed before Apr 2020. There were 6 interview rounds.
Interview Questionnaire
2 Questions
- Q1. How would your execute your job respinsibilities and meet the KRA's
- Q2. Where do your Britannia as a competitor
Interview Preparation Tips
I applied via Referral and was interviewed in Nov 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Documents check verify
- Q2. About self last experience working
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before May 2020. There were 4 interview rounds.
Interview Questionnaire
5 Questions
- Q1. Why do you want this job and Is this job suitable for you, if so, please justify.
- Q2. If relocated, would you be able to live at Remote areas/Hill areas/Border areas etc.?
- Q3. Interviewer: Book order of water bottlels and assume I am an countryside Retailer. (Scenario: Retailer was arranging water bottle stocks by self to sell)
- Q4. Where do you see yourself after 5 years in this company, if Hired?
- Q5. Why you are leaving your previous job?
Interview Preparation Tips
Key to get hired:Never lie to employer who is hiring you.
Congrats...you are hired.
I applied via Recruitment Consultant and was interviewed in Dec 2020. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Market solution and target achievement and protect sale retal sambandhi problem wolf and abav
- Q2. Target achievement
- Q3. Ye
Interview Preparation Tips
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ITC Interviews By Designations
- ITC AUT - Assistant Under Training Interview Questions
- ITC Area Executive Interview Questions
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- ITC Area Sales Executive Interview Questions
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- ITC Area Sales Manager Interview Questions
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Interview Questions for Popular Designations
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Interview Questions from Similar Companies
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ITC Customer Care Executive Reviews and Ratings
based on 3 reviews
Rating in categories
|
Area Executive
1.2k
salaries
|  ₹4.5 L/yr - ₹14.9 L/yr |
|
Area Sales Executive
669
salaries
| ₹4 L/yr - ₹15 L/yr |
|
Assistant Manager
610
salaries
| ₹8 L/yr - ₹15.3 L/yr |
|
Sales Officer
487
salaries
| ₹2.2 L/yr - ₹9 L/yr |
|
Area Sales Manager
436
salaries
| ₹6.8 L/yr - ₹21 L/yr |
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